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DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

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Traveller (121)
Room & Suite (92)
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Overview
  • Excellent42%
  • Very good33%
  • Average15%
  • Poor7%
  • Terrible3%
Travellers talk about
“bigelow grille”(35 reviews)
“double tree”(94 reviews)
“front desk”(228 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Additional information
Offers from DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,732)
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All reviewsbigelow grilledouble treefront deskwarm cookiesqueen suitevalet parkingacross the streetnice hotelfree shuttlesubway stationduquesne universitywithin walking distancepenguins gameshuttle servicehockey gameupon checkfitness center
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11 - 15 of 1,700 reviews
Reviewed 2 weeks ago

We stayed in hotel 408 and our view was completely horrible couldn’t see anything besides air conditioning tubes and a wooden fence and Our room was smaller than expected. We went to the pool area and it was really creepy other people from different hotels...More

Review collected in partnership with DoubleTree by Hilton
Thank rachealann2017
Response from 00gc, General Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh DowntownResponded 1 week ago

Dear Racheal, Thank you for choosing our hotel for your stay and providing feedback regarding your stay. We would like to offer our apologies for not living up to your expectations. Although we make every effort to provide a perfect experience for our guests, it...More

Reviewed 2 weeks ago

No mini fridge in room. Road noise was loud. Maid walked in on us sleeping at 9 A.M. and didn’t seem to understand what she did when spoken to. Room rates were high. Had two other couples who experienced like issues.More

Review collected in partnership with DoubleTree by Hilton
Thank 757Danno
Response from 00gc, General Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh DowntownResponded 2 weeks ago

Thank you for reviewing our hotel. We apologize for the problems that inconvenienced you during your stay. We never want our guests to not enjoy their stay and we value your comments and hope you will give us an opportunity to regain your confidence when...More

Reviewed 2 weeks ago via mobile

DoubleTree by Hilton in downtown Pittsburgh is a decent hotel with all the amenities and nice decor. The breakfast served is a moderate menu as well as live counter for non-vegetarians. People, the staff is courteous and service is with smile. Lots of fruit, yogurt...More

1  Thank dryogendras2015
Response from 00gc, General Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh DowntownResponded 2 weeks ago

Thank you for sharing a review of your stay. We are pleased that you had an enjoyable visit. We do apologize for any negatives experiences you may have had. We value your comments and hope you will stay with us again. With Hospitality, Paul J....More

Reviewed 3 weeks ago

This was a decent kept Hilton, Everything was up dated except the rooms. For some reason they decided to put me in a room in the path of where their hotel staff would move and bang things.. Kinda interesting they put me on the first...More

Thank Joe N
Response from 00gc, General Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh DowntownResponded 3 weeks ago

Joe, thank you for reviewing DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown. We are happy you loved your room and that you had an overall pleasant stay. However, we are sorry for the wrong allocation of your room. We assure you to serve you...More

Reviewed 3 weeks ago via mobile

Check in was fast but that is the only good thing I can write about. There was no shampoo in our room. The ceiling had stains from some leaking accident. It was hard to sleep—I could hear all the conversations in the hallway( and I...More

Thank vicaHouston
Response from 00gc, General Manager at DoubleTree by Hilton Hotel & Suites Pittsburgh DowntownResponded 3 weeks ago

It was disappointing to read your comments concerning your stay at our hotel, vicaHouston. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt.Although your experience is not typical of our service delivery,...More

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$166 - US$285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Pittsburgh
#14 Family Hotel in Pittsburgh
#15 Business Hotel in Pittsburgh
#18 Romantic Hotel in Pittsburgh
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$166 - US$285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Pittsburgh
#14 Family Hotel in Pittsburgh
#15 Business Hotel in Pittsburgh
#18 Romantic Hotel in Pittsburgh
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (121)
Room & Suite (92)
Dining (21)
Pool & Beach (5)
Business Centre & Event Rooms (13)
Questions & Answers
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Gilly1822
2 February 2018|
AnswerShow all 2 answers
Response from d2016h | Reviewed this property |
Only a few minutes. My family (including young children) walked to a Pens game from this hotel in 5-10 minutes easily.
1
Vote
S7777P
4 October 2017|
AnswerShow all 3 answers
Response from DoubletreePGH | Property representative |
The rooms were renovated approximately 3 years ago. We hope to see you soon!
0
Votes
Janelle M
12 June 2017|
AnswerShow all 4 answers
Response from ATLTravelDiva | Reviewed this property |
I did'nt have a vehicle being it was in close proximity to everything I did. The buses ran regular too.
0
Votes
Room Tips
"Slow elevators; choose a lower floor"
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"Book king then upgrade for $13 to the suite for extra living room with pullout"
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"Ask for a city view."
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"Registering to HHonors and requesting a room upgrade could be interesting and not very expensive."
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