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The Westin Convention Center Pittsburgh

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The Westin Convention Center Pittsburgh
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725 Reviews from our TripAdvisor Community

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Showing 720: English reviews
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Rolla, Missouri
Reviewed 2 days ago NEWvia mobile

I was expecting more from this hotel. The lobby is very nice, but the rooms are old and comparable to medium level hotels.. Parking is not included. The only way you can avoid paying a crazy price is through valets parking. However valets are slow and often not present. The rooms have no freezer and we had hard time storing...

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Helpful?
Thank VeraPizzaMargherita
bretscagline, Westin Experience Specialist at The Westin Convention Center Pittsburgh, responded to this review

Dear VerzPizzaMargherita, we would like to thank you for taking the time to share your honest feedback with us. We're disappointed to hear that you did not experience the kind of five-star stay that we strive to provide all of our guests. We appreciate your sharing all of your constructive input so we can address your concerns internally. Should your...

Washington DC, District of Columbia
HOTEL’S FAVOURITE REVIEW
Reviewed 15 February 2017

I found my overall experience to be quite comfortable, quiet and conveniently located to my needs when traveling for work in Pittsburgh. Given it was February, I was concerned about getting to meetings at the Convention Center. The adjoining sky walk, close proximity to morning coffee options and being inside the entire time made it easy to navigate. I always...

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Helpful?
1Thank Jill C
About Hotel's Favourite Review
bretscagline, Westin Experience Specialist at The Westin Convention Center Pittsburgh, responded to this review

Dear Jill C, thank you for sharing your thoughts with us. We are delighted to hear that you found our guest rooms comfortable, quiet, and clean. We pride ourselves in providing a refreshing experience! Our sky walk and centralized location make for an easier stay especially when you are traveling for work. We will be sure to pass along your...

Saratoga Springs, New York
Reviewed 1 week ago

My family and I were in Pittsburgh for a long weekend. Before we even arrived, Bret, the Concierge, reached out to ask if there was anything that he could do to make our visit more enjoyable. I responded with some basic feedback; and he went above-and-beyond to accommodate. I'm a SPG Platinum; and hence, I am used to nice treatment...

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Helpful?
Thank Tub866
Reviewed 1 week ago via mobile

Let me start off by saying it is great that the Westin is now offering a Tekko booking discount, this is what got me to stay, it was a great price for what I got! The rooms are nice (Shower head is amazing), housekeeping was very nice, the onsite restaurants were a plus and the rest of the hotel staff...

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Helpful?
Thank Michael L
Reviewed 2 weeks ago via mobile

We have stayed here several times throughout the years for conferences, business & personal. Very clean, but furniture and tables are starting to get a bit worn. Love the "heavenly" bed (seriously- it's the best sleep!) and shower. Using the elevators during conferences can be frustrating, as well as eating in their Bills Burger & Bar restaurant (hint- go elsewhere...

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Helpful?
Thank Susan S
bretscagline, Westin Experience Specialist at The Westin Convention Center Pittsburgh, responded to this review

Dear Susan S, thank you for sharing your positive and constructive feedback with us. While we are glad you loved our guest rooms, we are sorry to hear that not everything about your stay met your expectations. We hope you will allow us the opportunity to exceed your expectations the next time you visit Pittsburgh.

Salladasburg, PA
Reviewed 2 weeks ago

This is my third stay at the Westin in Pittsburgh. Twice I've had the Junior suite. The room is adequate but not overly exciting for the price. There is no desk in the living room area for writing, computing etc. There is not a large selection of TV channels, most notably no Cartoon Network. The outlets are few and hard...

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Helpful?
Thank sunnyduck79
Cleveland, Ohio
Reviewed 2 weeks ago

My first stay at the Westin in downtown Pittsburgh was pretty cool. The main thing that stood out in the hotel was the elevators. I have been to several conventions and they had the coolest, most convenient elevators. The way they are designed, you don't have to wait in extremely long lines to get to your floor. This is often...

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Helpful?
Thank Mochi-san91
Canton ohio
Reviewed 2 weeks ago via mobile

We recently stayed here for a 125th anniversary celebration of a local fraternal organization, a top notch hotel, the staff was great and the location was close to downtown amenities, however there was no shuttle service available during the evening hours which was disappointing.

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Helpful?
Thank Charlie K
Corning, New York
Reviewed 2 weeks ago

The crew at the Westin hit it out of the park. Every layer of our stay was spot on. I highly recommend staying with this team when in Pittsburgh. The valet guys were helpful and informative, check in was quick and pleasant, elevators FAST and the room was very clean.

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Helpful?
Thank monty718
Reviewed 3 weeks ago

The shower curtain was soiled, the outlet on the desk for your lap top -the wires cut so it was just sitting there, the outlet the tall lamp was plugged into the top outlet didn't work - the light was plugged into the lower one which worked, the prong outlet on the lamp between the beds didn't work AND the...

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Helpful?
1Thank Wanda V
bretscagline, Westin Experience Specialist at The Westin Convention Center Pittsburgh, responded to this review

Dear Wanda V, thank you for sharing the details of your recent experience at our property. Please know that I will be sharing the feedback directly with our management, so they can address with their teams and not allow this to happen in the future. Please allow me the opportunity of discussing your comments further if you wish. I may...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Convention Center Pittsburgh immerses you in the heart of the city, making travel convenient for both business and leisure guests. We are directly connected to the Pittsburgh Convention Center, and countless attractions are within walking distance from our location. Whether you enjoy sports, culture or looking to unwind and dine at many restaurants in our city, our Pittsburgh hotel puts you in the middle of it all. ... more   less 

Additional Information about The Westin Convention Center Pittsburgh

Address: 1000 Penn Avenue, Pittsburgh, PA 15222
Region: United States > Pennsylvania > Pittsburgh
Price Range: RM766 - RM1,739 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Convention Center Pittsburgh 4*
Number of rooms: 616
Reservation Options:
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Also Known As:
The Westin Convention Center Pittsburgh Hotel Pittsburgh
Westin Hotel Pittsburgh
Westin Pittsburgh
Pittsburgh Westin
Hotel Style:
#2 Green Hotel in Pittsburgh
#5 Luxury Hotel in Pittsburgh
#13 Business Hotel in Pittsburgh
#17 Romantic Hotel in Pittsburgh
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Convention Center Pittsburgh staff and other travellers.
12 questions
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San Antonio, Texas
over a year ago
New York City, New York
Grosse Pointe, Michigan
over a year ago
over a year ago

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Questions? Get answers from The Westin Convention Center Pittsburgh staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room higher up, the views are great!”
monty718, 5 Apr 2017 | Read review
“Is there a good room with the conditions that I experienced”
879wandav, 2 Apr 2017 | Read review
“Request a room with a river view”
Mam343, 20 Mar 2017 | Read review
“Try the Marriott.”
RCP012, 4 Mar 2017 | Read review
“I would ask for a top floor so you can a great view.”
scotthI3151BN, 7 Jan 2017 | Read review
5 of 5