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The Westin Convention Center Pittsburgh

Booking.comUS$171*
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Certificate of Excellence
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Westin Convention Center Pittsburgh
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746 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Convention Center Pittsburgh
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Showing 741: English reviews
New York City, New York
Reviewed 2 weeks ago

I know there's some variation across the Westin brand, but this one just feels like an old convention center hotel that they've slapped the Westin name onto without making any real effort to bring it into line with expectations. The rooms are old and strangely laid out, the HVAC is loud, they often don't have power outlets in the desks...

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Helpful?
1Thank BPC_AB
bretscagline, Westin Experience Specialist at The Westin Convention Center Pittsburgh, responded to this review

Dear BPC_AB, thank you for your feedback in regards to your recent stay with us here at The Westin Pittsburgh. I am dismayed to read about your disappointment with your stay. We certainly strive to provide exceptional service to our guests and exceed their expectations. We will be taking your feedback about check-in, HVAC unit and the cleanliness of the...

Clarion, Pennsylvania
Reviewed 2 weeks ago

My relay-mates and I really enjoyed the room. Great view of the marathon starting area. Room was clean, fairly quiet. Hotel was well organized, although finding "breakfast" that wasn't $19 or a $2 granola bar was difficult in the hotel. Overall very good stay.

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Helpful?
Thank kylesmom08
Latrobe, United States
Reviewed 2 weeks ago via mobile

Great location but rotten night sleep. Climate control didn't work so room was hot. No fan in bathroom and ductwork connected to maids' break room apparently. So sitting on the toilet at 5 am I felt like I was right in the room with their conversation . . .

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Helpful?
Thank E365NGryang
bretscagline, Westin Experience Specialist at The Westin Convention Center Pittsburgh, responded to this review

Dear E365NGryang, thank you for taking the time to share your recent experience. I am so glad you enjoyed our location. My sincere apologies for the noise. We always do our best to accommodate our guests. I hope your overall experience is not overshadowed and we have the pleasure of welcoming you back to Pittsburgh sometime soon.

Allen, Texas
Reviewed 2 weeks ago

The room was very nice, bed was quite comfortable -even after 5 nights my back didn't hurt. Room was quiet too. AC did not get/stay cold enough though. The sky walk to the convention center is very convenient. Wi fi was pretty bad - sporadic. But the hotel restaurants were both quite lacking. The breakfast place had some gluten free...

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Helpful?
Thank caroleiaap
Austin, Texas
Reviewed 3 weeks ago

Yes the lobby was nice. BUT, with only one person assigned to front desk there was a long wait. It took over an hour for the engineer to fix the faulty AC unit in our room on arrival. Not what we wanted at 11 pm. For Marriott Gold members, they merged and are now owned by Marriott, but no free...

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Helpful?
Thank R C
bretscagline, Westin Experience Specialist at The Westin Convention Center Pittsburgh, responded to this review

Dear RC, thank you for taking the time to share your feedback with us during your stay. We are thrilled you loved our beautiful property and ideal location. We are very sorry to hear, however, about the dim lighting and shuttle wait times. We will be sure to address your concerns internally. Thank you again.

Japan
Reviewed 3 weeks ago

the hotel and staff are fine. it is just severely understaffed in various sectors. 1 - check in. only two people were working at the front desk at 6pm on a Friday. that is ridiculous. we were in line for about 30 minutes for check in. a manager finally came out and decided to help after about 25 minutes and...

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Helpful?
1Thank akironman
bretscagline, Westin Experience Specialist at The Westin Convention Center Pittsburgh, responded to this review

Dear akironman, we would like to thank you for taking the time to share your honest feedback with us. We are disappointed to hear that you did not experience the kind of five-star stay that we strive to provide all of our guests. We appreciate your sharing all of your constructive input so we can address your concerns internally. Should...

London
Reviewed 3 weeks ago

There is something missing here. The sum was not as good as its parts. The 'restaurant' was no more than a second rate burger bar. Impossible to talk to colleagues over the music. The whole area needs bringing into the 21st century. Non of the staff could help with anything to do with the city and indeed made things up...

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Helpful?
Thank Kipper_11
bretscagline, Westin Experience Specialist at The Westin Convention Center Pittsburgh, responded to this review

Dear Kipper_11, thank you for taking the time to share your review with us. We are sorry to hear that not everything about your stay met your expectations. We hope you will allow us the opportunity to exceed your expectations in the future.

Long Island, New York
Reviewed 3 weeks ago

Nice rooms.Nice Bathrooms Great Beds Valet or self parking Great Location to get around town. Right next to the convention center. There is a restaurant on premise but there is plenty of places to eat on Penn Ave with different types of food If you go GREEN, they will give you 5.00 voucher for the restaurant or 500 SPG points....

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Helpful?
Thank LIICETEA
bretscagline, Westin Experience Specialist at The Westin Convention Center Pittsburgh, responded to this review

Dear Liicetea, thank you for your review! We are so glad you found our hotel to be perfect for your stay. From our location to our friendly staff, it sounds like you had everything you needed. We appreciate your feedback and hope to welcome you back soon!

Chattanooga, Tennessee
Reviewed 3 weeks ago

I often judge hotels by their highs and lows -- what stellar experience did I have, or how many times did I have to complain. Here, neither apply -- all my expectations were met. I'm Starwood Preferred member, so my profile notes things I care about -- a fridge in the room, a low floor, non-feather pills/quilts. Most of this...

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Helpful?
Thank ProfOrganizer
bretscagline, Westin Experience Specialist at The Westin Convention Center Pittsburgh, responded to this review

Dear ProfOrganizer, thank you for sharing your positive and constructive feedback with us. While we're glad you loved our Heavenly Beds and modern Westin Workout we are sorry to hear that not everything about your stay met your expectations. We hope you will allow us the opportunity to exceed your expectations in the future. Thank you again.

Philadelphia, Pennsylvania
Reviewed 3 weeks ago

This hotel was surprisingly beautiful and modern. I was able to check in easily, the service was amazing and room service was delicious. I was tired from working the conference all week and would be done around 7-7:30 and my dinner usually takes 20-30 minutes which I appreciate. It was fast and delicious! I don't know what else to ask...

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Helpful?
Thank Genesis G
bretscagline, Westin Experience Specialist at The Westin Convention Center Pittsburgh, responded to this review

Thank you for taking the time to share your review with us. We are glad you found our property modern, our staff friendly, and our guest rooms well-maintained. We are sorry to hear that you experienced slower wait times at Bills during your stay and we truly appreciate your feedback which we have passed along to their manager. We hope...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Westin Convention Center Pittsburgh immerses you in the heart of the city, making travel convenient for both business and leisure guests. We are directly connected to the Pittsburgh Convention Center, and countless attractions are within walking distance from our location. Whether you enjoy sports, culture or looking to unwind and dine at many restaurants in our city, our Pittsburgh hotel puts you in the middle of it all. ... more   less 

Additional Information about The Westin Convention Center Pittsburgh

Address: 1000 Penn Ave, Pittsburgh, PA 15222-3835
Region: United States > Pennsylvania > Pittsburgh
Price Range: RM804 - RM1,594 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Convention Center Pittsburgh 4*
Number of rooms: 616
Reservation Options:
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Also Known As:
The Westin Convention Center Pittsburgh Hotel Pittsburgh
Westin Hotel Pittsburgh
Westin Pittsburgh
Pittsburgh Westin
Hotel Style:
#2 Green Hotel in Pittsburgh
#5 Luxury Hotel in Pittsburgh
#13 Business Hotel in Pittsburgh
#17 Romantic Hotel in Pittsburgh
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Convention Center Pittsburgh staff and other travellers.
13 questions
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San Antonio, Texas
over a year ago
New York City, New York
Grosse Pointe, Michigan
over a year ago
over a year ago

See all questions (13)

Questions? Get answers from The Westin Convention Center Pittsburgh staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a low floor elevator. This will make your trip to the room faster. Especially when it comes to the automated elevators...”
drord2016, 21 May 2017 | Read review
“Try floor 26. It is above the road traffic.”
66RC, 5 May 2017 | Read review
“As high as possible we looked onto a wall.”
Kipper_11, 4 May 2017 | Read review
“Ask for a view of the ballpark.”
EdM559, 1 May 2017 | Read review
“Get a room higher up, the views are great!”
monty718, 5 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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