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The Westin Convention Center Pittsburgh

Booking.comUS$199*
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Certificate of Excellence
GreenLeadersGold level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$379*
US$199*
US$379*
US$199*
US$379*
US$199*
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The Westin Convention Center Pittsburgh
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748 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Convention Center Pittsburgh
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Showing 743: English reviews
Reviewed 2 April 2015 via mobile

There is so much I can say that contributed to the not so nice stay. -Valet: immediately set the tone for the hotel. There was no welcome to the Westin we are so excited to have you with us. But a rude guy that approached the car in a bad mood "self park or valet". I do not need the...

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Helpful?
3Thank ColeGreen
Dina G, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Dear ColeGreen; we are very sorry to hear of such a poor experience at the Westin Pittsburgh. This is not what our hotel is or should be known for and we will certainly review your detailed feedback with team here at the property. Our management will contact you directly to further discuss. Thank you again for reaching out.

Reviewed 1 April 2015

I have stayed at a variety of hotels, either for business or pleasure, for 36 years. First time at The Westin, and awaiting my wife and I in the room was free bottled water that was half drank. Brought it to the front desk staff attention, and they did nothing. Also, never, in 36 years, have I had to ask...

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Helpful?
3Thank Randy R
Dina G, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Dear Randy; this is truly a disappointing review to read. We are extremely sorry for all of the unacceptable service lapses during your visit. Management will reach out to you in regards to the visit and we are again very sorry for the non-Westin experience.

Butler, Pennsylvania
Reviewed 30 March 2015

First, the good. I loved the staff. Everyone was very friendly and helpful. The rain shower was relaxing and bathroom towels were thick. Now for the not-so-good. Management knew two groups were spending the weekend. Apparently they neglected to inform the restaurant. The lines were so long that many opted for the pre-packaged salads and sandwiches. Sadly the line to...

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Helpful?
3Thank 1010montana
Dina G, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Hello! Thank you for the detailed review about your recent visit to the hotel. We are so sorry that we failed to meet your expectations. Truly, we are extremely sorry to hear about your poor service and experience in both the restaurant and in your guestroom; we will be following up on the issues at once. We will ensure to...

Boston
Reviewed 30 March 2015

I recently stayed at the Westin Convention Hotel in Pittsburgh. This hotel was under renovation so it may not be a fair assessment of its future potential. The front desk staff where very friendly and helpful. The room I had was a typical Westin style setup and I was on a high floor which I like very much. Bathroom was...

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Helpful?
1Thank JacquelineSmith
Dina G, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Dear Jacqueline; thank you for your comments about your recent visit to Pittsburgh. We're glad to see that you enjoyed the majority of your visit. We're sorry that you were not impressed by our restaurant but we will be sure to fix that. We welcome you back at any time to experience the new look in our lobby and have...

San Francisco, California
Reviewed 30 March 2015

This is our first time visit of Pittsburgh, the city is much better than I though, We were lucky to stay at this hotel which is right at the center of the downtown area. It is next to the Convention Center. The staff is very nice and helpful, room is big and clean. I like the gym and swimming pool,...

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Helpful?
Thank SFMD
Dina G, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Dear SFMD; we;re happy to hear that this was a good choice for you during a visit to Pittsburgh. We are excited to see that you experience the Westin Workout and enjoyed it so much. Hopefully you will be joining us again in the near future. Be well!

Motley, Minnesota
Reviewed 28 March 2015 via mobile

It may seem a bit pricey when you book but considering the conivience of if its worth it. You connected to the convention center. Lots of restaurants within walking distance. Hotel is nice- friend staff. Would stay again. Didn't spend much time in the hotel, so can't really rant or rave it, it I would for sure stay again!

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Helpful?
1Thank TKLEE M
Dina G, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Dear TKLEE; thank you so much for the review about your visit. We are glad that you found the hotel to be of value with a friendly staff. We hope to have you back for another visit where you can spend more time in our establishment to experience all that we have to offer! Be well.

Oakville
Reviewed 26 March 2015

Great property but slightly noisy and not much for amenities. Still, I could see the football, baseball and hockey facilities from my room. The staff at the front desk was excellent, especially when I went to the Starwood desk. The valet parking is cheap, around 24 dollars and the staff in the valet service wasextremely helpful. Overall, had a great...

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Helpful?
Thank SeoTrainingToronto
Dina G, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Hello, Seo Training! Thank you for your comments about your recent visit. We apologize for any noise that you experienced but hope that it did not detract from the entire stay. Thanks for the great reviews about our accommodations! Hopefully you'll be back with us soon and we ensure another stay, extra quiet! Be well.

Dallas, Texas
Reviewed 25 March 2015 via mobile

Nice and clean as always! Really close to everything, you're in the heart of the city! They actually have really good sushi!!!! The hotel is in the process of some remodeling but it was nice and quiet our whole stay and the construction was contained. Great location!

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Helpful?
Thank charris91
Dina G, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Dear Charris, thank you for such a nice comment about the cleanliness of our hotel! We are so happy that we were able to meet your expectations and hope that we have you back to do the same on the next visit. Thank you and be well!

Alabama, United States
Reviewed 23 March 2015

My husband and I stayed here for a conference he had to attend. Our experience was amazing one. Our room was very clean and the bed was comfortable. The staff were friendly and assisted us in every way. We will be visiting again.

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Helpful?
Thank KIT35443
Dina G, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Thank you, Kit! We're glad to hear that you and your husband had such an enjoyable stay. The heavenly beds are the best bed and truly a plus to the experience here at the Westin Pittsburgh. We are happy to have you back anyday!

toronto
Reviewed 20 March 2015

The Westin is currently being spruced up and renovation in the lobby was ongoing during our stay. However it didn't impede our activities. The hotel is a bright and fresh stake on a big convention hotel. Brittany at the front desk was extremely helpful to us. We requested a city view and got a nice view of the bridges and...

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Helpful?
Thank teej66
Dina G, Guest Relations Manager at The Westin Convention Center Pittsburgh, responded to this review

Hello, Teej66! We're happy to hear that the Westin Pittsburgh was a solid choice. Truly we enjoy hearing that our guests had such great experiences such as yours. We're happy to have you back at any time!

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Westin Convention Center Pittsburgh immerses you in the heart of the city, making travel convenient for both business and leisure guests. We are directly connected to the Pittsburgh Convention Center, and countless attractions are within walking distance from our location. Whether you enjoy sports, culture or looking to unwind and dine at many restaurants in our city, our Pittsburgh hotel puts you in the middle of it all. ... more   less 

Additional Information about The Westin Convention Center Pittsburgh

Address: 1000 Penn Ave, Pittsburgh, PA 15222-3835
Region: United States > Pennsylvania > Pittsburgh
Price Range: RM807 - RM1,593 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Convention Center Pittsburgh 4*
Number of rooms: 616
Reservation Options:
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Also Known As:
The Westin Convention Center Pittsburgh Hotel Pittsburgh
Westin Hotel Pittsburgh
Westin Pittsburgh
Pittsburgh Westin
Hotel Style:
#2 Green Hotel in Pittsburgh
#5 Luxury Hotel in Pittsburgh
#13 Business Hotel in Pittsburgh
#17 Romantic Hotel in Pittsburgh
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Convention Center Pittsburgh staff and other travellers.
13 questions
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San Antonio, Texas
over a year ago
New York City, New York
Grosse Pointe, Michigan
over a year ago
over a year ago

See all questions (13)

Questions? Get answers from The Westin Convention Center Pittsburgh staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a low floor elevator. This will make your trip to the room faster. Especially when it comes to the automated elevators...”
drord2016, 21 May 2017 | Read review
“Try floor 26. It is above the road traffic.”
66RC, 5 May 2017 | Read review
“As high as possible we looked onto a wall.”
Kipper_11, 4 May 2017 | Read review
“Ask for a view of the ballpark.”
EdM559, 1 May 2017 | Read review
“Get a room higher up, the views are great!”
monty718, 5 Apr 2017 | Read review
5 of 5
Booking.com
US$199* /night
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TravelocityUS$199
AMOMAUS$379
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*Disclaimer
Prices are for 1 room, 2 adults
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