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Holiday Inn Express & Suites Pittsburgh-South Side

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Holiday Inn Express & Suites Pittsburgh-South Side
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450 Reviews from our TripAdvisor Community

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Showing 436: English reviews
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Reviewed 1 week ago

My friends and I stayed at this hotel for two nights for an exceptional price and the worker at the from desk upgraded us to a suite. On the second day of our stay, we didn't know if we would be staying a second night so one of the staff at the front desk extended our checkout time and told...

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Helpful?
Thank Megan B
Gladys B, Front Office Manager at Holiday Inn Express & Suites Pittsburgh-South Side, responded to this review

Wow, 5 stars! Thank you for taking the time to place your experience here with us on TripAdvisor! I am most pleased to hear that we were able to honor your extended stay. I am elated that you enjoyed our prime location, gorgeous views, secure parking and courtesy shuttle service. Thank you for your rave recommendations! We will await your...

Reviewed 4 weeks ago via mobile

The hotel itself was fine. Location is great for checking out Southside, inclines and Station Square. Raymond at the front desk was very helpful and supplied us with many worthwhile tips for doing both inclines and then checking out Station Square. Raymond got an A+ for the trip.

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Helpful?
Thank Buffalobolt
Gladys B, Front Office Manager at Holiday Inn Express & Suites Pittsburgh-South Side, responded to this review

Thank you for taking the time to place your experience here with us on TripAdvisor. We appreciate your rave review! I am pleased to hear you enjoyed our thriving location, and most elated to see your mention of Raymond! He is truly an asset to our team, and your acknowledgement of that means so much to all of us! Please...

Burnsville, West Virginia, United States
Reviewed 31 January 2017

Quiet, clean, friendly, and comfortable! We will definitely stay here again. It is very close to the Tanger Outlets and all the other wonderful shopping centers in Washington, PA. We stayed in a double queen suite and the room was huge!

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Helpful?
Thank KJC81
Gladys B, Front Office Manager at Holiday Inn Express & Suites Pittsburgh-South Side, responded to this review

Wow, 5 Stars! Thank you for taking the time to post your experience here with us on TripAdvisor! I appreciate your mention of our clean, quiet, comfortable and spacious rooms, along with our friendly and always accommodating staff! With so much nearby within walking distance; shopping dining and nightlife, we are not a far drive from outlet shopping outside of...

Medina, Ohio
Reviewed 29 January 2017

We stayed here on a trip to Kennywood with some family members. The hotel was fine even though you had to walk down stairs to get to the lobby. I did not understand it but the rooms were good, service was good and the morning breakfast was good.

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Helpful?
Thank mrpar3pro
Gladys B, Front Office Manager at Holiday Inn Express & Suites Pittsburgh-South Side, responded to this review

Thank you for taking the time to post your experience here with us on TripAdvisor! I appreciate you staying with us during your family trip to Kennywood Amusement Park! I am pleased to hear you enjoyed our deluxe continental breakfast. I will pass along your kind words to my entire staff regarding the excellent service you received, we are always...

Johannesburg, South Africa
Reviewed 24 January 2017

I am a IHG Platinum Ambassador member, so I try and stay at IHG properties when I travel, and so I rate this hotel against other Holiday Inn Express that I have used. I rate it a superior hotel and excellent value. The location is fantastic and within walking distance to all major sports venues plus some good shopping. The...

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Helpful?
Thank TravelOften1968
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Pittsburgh-South Side, responded to this review

Dear TravelOften1968, We welcome you, as an IHG Rewards Club Platinum Ambassador member and appreciate you choosing our property during your business trip. Thank you so much for taking the time to post a review about your stay with us. I am pleased to note that you appreciate the proximity of our hotel as well as the tidiness and breakfast...

Reviewed 23 January 2017 via mobile

This hotel is within walking distance of bars and restaurants. The hotel was generally clean with plenty of room a nice comfy bed. The movie we purchased was snowy through the whole movie. We asked that they comp us for the movie, which they did. Housekeeping needs to be sure to clean behind the bathroom door. I see this consistently...

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Helpful?
Thank Holly N
Gladys B, Front Office Manager at Holiday Inn Express & Suites Pittsburgh-South Side, responded to this review

Thank you for taking the time to post your experience here with us on TripAdvisor! I appreciate your notation of our clean and spacious rooms as well as our most comfortable bedding package. Within footsteps of our front door, we have over 200 bars, restaurants, shops, galleries and concert venues; all walkable. Our location cannot be beat! I apologize that...

Colorado Springs, Colorado
Reviewed 9 January 2017

I selected this property because of the proximity to my client location and the availability of the shuttle within 3 miles. Although the management attempted to make things right, I feel remiss if I didn't give an accurate review. Parking - Although it is only $18.00, it is outdoor parking, so if you are there in the winter, make sure...

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Helpful?
Thank ShortcutShari
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Pittsburgh-South Side, responded to this review

Dear ShortcutShari, Thank you for leaving us a feedback on your recent stay. While we are delighted that you have regarded our location convenient to your client, we regret that the level of service rendered by our shuttle service, breakfast selections, amenities in the room fell below your expectations. Guest satisfaction is important to us and we try our hardest...

Silver Spring, Maryland
Reviewed 4 January 2017

Stayed here for the 1st time in 2010. Was in town to watch a big NFL game - Ravens v Steelers. Stayed a total of 3 nights. The room was very clean and well laid out. The bed was also quite comfortable. However the breakfast was a bit too generic. There was a pool and hot tub which was probably...

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Helpful?
Thank Steve Y
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Pittsburgh-South Side, responded to this review

Dear Steve Y, We thank you for staying with us and taking the time to share your comments regarding your stay. While we are pleased to read that you liked our rooms and beds, it is regrettable that the shuttle service, breakfast selections and towels were a letdown. Please accept our sincere apologies for this inconvenience you have experienced. As...

Reviewed 14 December 2016

I stayed at this hotel the night before a job interview. I was a little concerned when I booked it because previous reviews had mentioned the noise from the train, as I was worried it would keep me up at night. In room 311 we could hear the train but it was not loud enough for it to be bothersome...

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Helpful?
Thank Heather D
Gladys B, Front Office Manager at Holiday Inn Express & Suites Pittsburgh-South Side, responded to this review

Thank you for taking the time to place your experience here with us on TripAdvisor! Thank you for choosing our location! We are located directly in the middle of a bustling city. If you are sensitive to noise, or a light sleeper, please contact us in advance, or provide your request upon check-in; we are always more than happy to...

Minneapolis, Minnesota
Reviewed 3 December 2016 via mobile

At first appearance the hotel looked adequate. Unfortunately the experience here was less than Desirable. If they didn't employ Gladys and John J this hotel would not survive. The housekeeping was terrible. They are well under staffed. The assistant manager Steve was not helpful. We ended up staying only because if Gladys.

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Helpful?
Thank Julie M
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Pittsburgh-South Side, responded to this review

Hi Julie M, Thanks for giving us your feedback. It is regretful that your overall experience was negatively impacted by the level of service you received from a few of our people and housekeeping. Though, I am very pleased to know that both Gladys and John J were able to compensate the unfortunate incident that happened. While I am thankful...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites, Pittsburgh is conveniently located in Pittsburgh's historic South Side, well known for its famous Carson Street Nightlife. We are just a few blocks' walk to such great eateries as Mallorca, Pramanti Brothers, Carson City Saloon & the Cheesecake Factory. Shopping is also just a short walk away with something for everyone at South Side Works or Station Square and many others. During your stay at the Holiday Inn Express hotel take in a game at Heinz Field, home of the Steelers, PNC Park, home of the Pirates or Concol Energy Center, home of the Penguins. For our corporate guests we are located just a shuttle ride away from such companies as US Steel, Finmeccanica Spa, PPG Place, the FBI building, Dynavox and General Dynamics. We also offer an on site restaurant & lounge open until 10pm, Bridge Ten Brassiere. Visit Pittsburgh & Stay Smart at the Holiday Inn Express Hotel Pittsburgh! ... more   less 

Additional Information about Holiday Inn Express & Suites Pittsburgh-South Side

Address: 20 S 10th St, Pittsburgh, PA 15203-1116
Region: United States > Pennsylvania > Pittsburgh
Price Range: RM514 - RM1,476 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express & Suites Pittsburgh-South Side 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Holiday Inn Express Pittsburgh South Side Hotel Pittsburgh
Hotel Style:
#23 Business Hotel in Pittsburgh
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Pittsburgh-South Side staff and other travellers.
14 questions
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Questions? Get answers from Holiday Inn Express & Suites Pittsburgh-South Side staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in ODD numbered rooms, even numbers are on the front of the hotel and you can hear the road noise.”
 of 5 bubbles ShortcutShari, 8 Jan 2017 | Read review
“311 seemed to be a good location for us. We could see the parking lot and the train tracks.”
 of 5 bubbles 679heatherd, 14 Dec 2016 | Read review
“We chose a king bed style room..... It was huge!”
 of 5 bubbles 335randys, 6 Nov 2016 | Read review
“Rooms on one side face West and have a partial view (off to the right corner of one's vision) downtown Pittsburgh which in nice.”
 of 5 bubbles rsswg, 8 Oct 2016 | Read review
“Rooms on opposite side of 10th St probably are quieter.”
 of 5 bubbles walkersc, 27 Aug 2016 | Read review
5 of 5