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The front desk staff was not accommodating and could not be bothered by my concerns. In fact, one employee actually told me there were no other rooms available when clearly there were. After she lied to me, interrupted me and made me feel like I...More
I was in Pittsburgh for a convention. Our whole group stayed at the Wyndham. We arrived very early and were not expecting to be able to check-in but our room was ready so early check in was granted. Let me start off by saying that...More
1 Thank swanny70
Response from WYNPITmgmt, Guest Relations Manager at Wyndham Grand Pittsburgh DowntownResponded 4 weeks ago
Thank you for taking the time to share your candid feedback. It is especially great to receive your 5-rating! We enjoyed having you stay with us and it would be our pleasure to welcome you back if your travels include a return visit to Pittsburgh.
Our room was facing the river and fountain (which we paid extra for). The bed was comfortable but the bathroom was the smallest I ever saw in a supposedly high end hotel, although it did have all the basic requirements. The room, bathroom and overall...More
I thoroughly enjoyed my stay in this Grand hotel. EVERYTHING was EXCELLENT!!! From the front door staff to the maid service was exceptional. Absolutely no complaints about this hotel. It met all of my needs, a very pleasant surprise. No fuss about anything. An attentive...More
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I feel like this property is missing a lot of good opportunities to provide an excellent Wyndham experience. Clearly the problems have been noted in prior reviews with the standard responses about advising housekeeping, etc. For $300+ (including the 2 breakfast "upgrade" coupons) we basically...More
the hotel is directly off the interstate as you enter downtown Pittsburgh. There are many restaurants within walking distance, however it just depends upon where you are wishing to go. u can google map to see distance... More
the hotel is directly off the interstate as you enter downtown Pittsburgh. There are many restaurants within walking distance, however it just depends upon where you are wishing to go. u can google map to see distance, or just uber to your destination