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Holiday Inn Express Wilkes-Barre/Scranton Airport

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119 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Wilkes-Barre/Scranton Airport
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Showing 118: English reviews
Ontario
Reviewed 1 September 2014

Very nice hotel, staff there are extremely nice. Easy access from the highway, lots of parking at the hotel. Checked in late in the evening and the girl working the desk told us they had just made fresh coffee and to help ourselves. The rooms was really nice and clean, impressive. Had breakfast the next morning and again I was...

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1Thank shadow0966
Reviewed 16 August 2014

We were driving down to FL from MA. This was our first hotel stop after hours of driving and awful traffic. The staff was unbelievably courteous and efficient. The night and morning staff made my family feel most welcome. The room was impeccably clean and the beds were very comfortable. My family slept well, rose early and feasted on the...

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Thank D S
Appleton, Wisconsin
Reviewed 6 July 2014

The hotel is buried at the dead end of a long road under construction. We thought that we had turned at the wrong corner as we drove alongside big earthmoving equipment. The good: friendly staff, clean room, very quiet (even though we could see the airport control tower from our room!) mostly a very good breakfast. The not so good:...

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2Thank Vickys-Guy
Melbourne, Florida
Reviewed 14 June 2014

I stayed here back in 2012 and was satisfied so stayed again for four days in june 2014. I have to mention first that there always seemed to be someone cleaning or vacuuming and actually they had all the carpets in the hotel steam cleaned while we were here which was no inconvenience at all. all the staff is helpful...

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Thank depietro
Roma, Texas
Reviewed 11 April 2014

We had to stay at this hotel due to airport delays. The hotel stay for a night was paid by United Airlines. I expected the worst; I am usually so picky. Upon arrival, the employee at the front desk was so warm and friendly. She really helped us with all we needed including getting a warm meal to our room...

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3Thank Brandy K
FRASER
Reviewed 6 February 2014

This property is so convenient to the WB Airport that you want to stay there but Wow does it need an interior renovation badly! Some of the furniture in the rooms appears to have changed however the couch in my suite had rips in the arm and was old. The Dining area in also a step back in time with...

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Thank Tom A
New York City, New York
Reviewed 20 January 2014

We spent a night here before my husband's 5 am flight the next day. While our room looked okay, I second other reviewers, Television reception is not very good. Some deep cleaning in the bathroom on tub floor and shower head needed to be done, and the green and yellow carpet is green and grey on most of the floor....

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Thank Bonace55
IHGCare, Guest Relations Manager at Holiday Inn Express Wilkes-Barre/Scranton Airport, responded to this review

Dear Bonace55, Thank you so much for your recent comments. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We appreciate you bringing your concern to our attention and apologize for any discomfort you may have experienced. We don't want any guest inconvenienced and rest assured that...

Maine
Reviewed 14 January 2014 via mobile

Passing through on our way home and this hotel was very close to Mohegan Sun Casino. We've always trusted the Holiday Inn group and we were greeted warmly at the front desk (which also displayed a piled high plate of warm cookies!). Check in was easy and up we went to 4th floor end of hall. A bit narrow entering...

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1Thank gsg1557
IHGCare, Guest Relations Manager at Holiday Inn Express Wilkes-Barre/Scranton Airport, responded to this review

Dear gsg1557, Thank you for taking the time to review our property. It's great to hear that your candid feedback regarding your recent stay with us. Our hotel is very proud of its level of service, cleanliness and quality of its product. I appreciate your compliment on our comfortable bedding, smooth check in experience and breakfast selection. We strive to...

Saint Louis, Missouri
Reviewed 3 January 2014

This poor property is sort of stranded in the airport area. The one restaurant across the parking lot is closed. The HIE itself has very friendly, competent staff. My room was fine but lacked a few things to make it a better stay. I don’t need the most update décor but it is nice when attention is given to detail....

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Thank EnjoyTravelAlways
NY
Reviewed 12 November 2013

The hotel is dreary and dated, its in dire need of renovation. My room was clean but had worn out carpets and a tired dated decor. The bathroom was decent. The staff was good. I could not get wifi in my particular room. There was a rather old window hvac unit which was quieter than most but the room lacked...

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1Thank qqq111

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Wilkes-Barre Scranton Airport Hotel is conveniently located at the Wilkes-Barre Scranton International Airport, just off I-81 at Exit 178A and only minutes from the Pennsylvania Turnpike Northeast Extension (I-476). Centrally located between Scranton and Wilkes-Barre, this property is just a short drive from all area attractions and businesses. Featuring 100 beautifully appointed guest rooms, which include several luxurious two-room suites. Free wireless high speed Internet! The Holiday Inn Express offers a free 'Express Start' HOT breakfast, fitness center, and shuttle service. Do Business the Smart Way!The Holiday Inn Express makes doing business easy, located just minutes from Lowes, Clarcor, FedEx, UPS, Cascade, Pride Mobility, Keystone Automotive, Letica Corporation, TJ Max, Proctor and Gamble, Naval Reserve Center, and many more. Visit Area Attractions the Smart Way!Be close to all that this area has to offer, including Mohegan Sun Casino, Wachovia Arena, Sno Mountain Ski Resort, Toyota Pavilion, Steamtown National Historic Site, Shoppes at Montage, Lackawanna Coal Mine, Pocono Downs Racetrack, Yankees (AAA) Baseball, Pocono Raceway (NASCAR), The Ice Box, FM Kirby Center, Steamtown Mall, Wyoming Valley Mall, and an abundant array of restaurants! Packages available.Stay Smart!Experience outstanding hospitality and the finest array of amenities, experience the Holiday Inn Express! ... more   less 

Additional Information about Holiday Inn Express Wilkes-Barre/Scranton Airport

Address: 30 Concorde Dr, Pittston, PA 18641-2216
Region: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Pittston
Price Range: RM414 - RM530 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Wilkes-Barre/Scranton Airport 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Holiday Inn Express Wilkes-Barre/Scranton Airport Hotel Pittston
Holiday Inn Pittston
Pittston Holiday Inn
Holiday Inn Express Pittston
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Wilkes-Barre/Scranton Airport staff and other travellers.
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Questions? Get answers from Holiday Inn Express Wilkes-Barre/Scranton Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very hard to find, since there is alot of construction in the area. Luckily I saw a lady walking her dog, and she was able to direct me.”
 of 5 bubbles Walklady, 21 Sep 2016 | Read review
“Second floor room was quieter than first floor.”
 of 5 bubbles 976gailv, 7 Sep 2016 | Read review
“If you book on line don't take the chance of securing your exact room upon check in!”
 of 5 bubbles RP329, 25 Jul 2016 | Read review
“Ask for Judy..... She will take care of all your needs!!! I love the 4 th floor.”
 of 5 bubbles rong185, 28 Sep 2015 | Read review
“This is a hotel that will give you a clean comfortable room and if you are flying out of Scranton they have an airport shuttle.”
 of 5 bubbles christ224b, 19 May 2015 | Read review
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