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DoubleTree Suites by Hilton Hotel Philadelphia West

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Traveller (33)
Room & Suite (30)
Pool & Beach (3)
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Overview
  • Excellent42%
  • Very good22%
  • Average11%
  • Poor10%
  • Terrible15%
Travellers talk about
“cookies”(20 reviews)
“double tree”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from DoubleTree Suites by Hilton Hotel Philadelphia West
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree Suites by Hilton Hotel Philadelphia West
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (243)
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243 results
Traveller rating
97
55
29
25
37
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Time of year
LanguageEnglish
97
55
29
25
37
Show reviews that mention
All reviewscookiesdouble treewalking distancekeep coming backclass reuniondefinitely stay at this hotel againliving roombreakfast buffetplenty of parkingplymouth meeting mallnight's sleepthe general managernice hotelpleasant experiencefitness centera great place to staywhole foods
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1 - 5 of 243 reviews
Reviewed today

Lobby outdated, old worn furniture, hallway carpets are filthy, rooms have bad odor, similar to ammonia or cat urine. Pull out sofa bed all springs, lack of towels everyday. As a HHonors member, I was disgusted.

Review collected in partnership with DoubleTree by Hilton
Thank Whartspike
Hotel's Favourite
Reviewed 15 November 2017 via mobile

I had an overnight experience, booked through booking.com. My reservation was not immediately found due to s transport issue . Ghana the customer service rep was accommodating, charging my phone. Going beyond duty to assist, the price reasonable and free included, nobody could resist the...More

1  Thank Madame J
Response from Amanda H, Sales Coordinator at DoubleTree Suites by Hilton Hotel Philadelphia WestResponded 27 November 2017

Thank you for taking a moment to share your experience. I am happy to hear you found the check in process and our staff to your liking. We look forward to welcoming you back to our hotel in the not too distant future! We will...More

Reviewed 2 days ago

Purchased through Groupon and couldn’t believe how beautiful and efficient this hotel was. Staff and facility were amazing. Highly recommend and conveniently located near mall and restaurants. Perfect location

Review collected in partnership with DoubleTree by Hilton
Thank Ileana M
Response from Faith S, Manager at DoubleTree Suites by Hilton Hotel Philadelphia WestResponded today

Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not too distant future!

Reviewed 2 days ago

I was very disappointed with my stay though the front desk was accommodating and pleasant the overall level of cleanliness with the room was not nor was the housekeeping who decided even with the sign on the door to walk in on usMore

Review collected in partnership with DoubleTree by Hilton
Thank knaomimoorew
Response from Faith S, Manager at DoubleTree Suites by Hilton Hotel Philadelphia WestResponded today

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. While we are happy to hear...More

Reviewed 4 days ago via mobile

From a lunch order that took 1.5 hours to arrive cold and dry to a broken safe, broken tv , room not cleaned , front desk non responsive , a bed bed that sagged so badly in the middle as to be almost unusable ,...More

Thank Larry Y
Response from Faith S, Manager at DoubleTree Suites by Hilton Hotel Philadelphia WestResponded 2 days ago

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$105 - US$207 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$105 - US$207 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (33)
Room & Suite (30)
Pool & Beach (3)
Dining (2)
Business Centre & Event Rooms (3)
Questions & Answers
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Slam2u2
10 February 2018|
AnswerShow all 4 answers
Response from Candace T | Reviewed this property |
I believe it was 15-16$ a person for adults. They did have the continental option available if you ask for it, which I got one day for about half the cost. It is not an extensive buffet but it was adequate. They do not make... More
1
Vote
Lisa B
13 April 2017|
Answer
Response from Marymikeysmom |
Was freezing in October
0
Votes
Room Tips
"Ask for a room in the back corner that doesn’t face the balcony."
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"All rooms are good rooms."
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"The lower floors, closer to the front desk, seem to be quieter as they are patrolled more for loud running..."
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"Indoor atrium. Ear plugs and noise cancelling headphones would be helpful to drown out hallway and atrium..."
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