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Extended Stay America - Philadelphia - Plymouth Meeting

127 reviews
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Traveller (10)
Room & Suite (12)
Dining (1)
Overview
  • Excellent25%
  • Very good14%
  • Average11%
  • Poor14%
  • Terrible36%
Travellers talk about
“service dog”(3 reviews)
“full kitchen”(4 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
Pets Allowed
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (127)Write a Review
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All reviewsservice dogfull kitchenacross the streetdesk personstayed here for nightsnice staygreat place to stayroom was spaciousfree breakfastesatiffanydesksbrittanymallratesturnpike
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1 - 5 of 124 reviews
Reviewed 1 week ago

The room was ok, nothing special, cheaply furnished. The only reason I stayed here was all other hotels in the area were double or triple the price of here. I was in Philadelphia during the Super Bowl Parade week, so I think prices were inflated....More

Review collected in partnership with Extended Stay
Thank davidtH5277VM
Response from 00esa, Manager at Extended Stay America - Philadelphia - Plymouth MeetingResponded 1 week ago

Thank you for taking the time to share your feedback. We are pleased to know you were overall pleased with you stay, but we are sorry we missed meeting some of your expectations. Your feedback is of utmost value, and we will use it as...More

Hotel's Favourite
Reviewed 2 July 2017

great and friendly staff, big rooms, full kitchen, clean rooms... it feels like being home!! the front desk manager was very helpful and friendly and knew us by name, there was water and some snacks waiting in the perfectly clean room, tv and kitchen were...More

Thank happyhome11223
Response from 00esa, General Manager at Extended Stay America - Philadelphia - Plymouth MeetingResponded 3 July 2017

Thank you for your feedback and staying at Extended Stay America - Philadelphia - Plymouth Meeting. It's so nice to know you enjoyed the service provided by our associates and that your room along with the kitchen made a homely environment for you. Please come...More

Reviewed 31 December 2017 via mobile

We checked in late evening tired after a long day on the road. The halls smell of stale smoke and mold. The trash can in our room was full of someone else's trash, including food containers. We told the front desk staff about it, but...More

Thank Scott L
Response from 00esa, Manager at Extended Stay America - Philadelphia - Plymouth MeetingResponded 1 January 2018

Please accept our sincere apologies for the odor and cleanliness issues you encountered while being here. Also, we are sorry our team couldn't help you with your parituclar requestWe are very concerned about your experience and have immediately brought this to the attention of our...More

Reviewed 29 December 2017

The room was OK but when I changed rooms, there was one towel and no soap. The pet area was full of dog poop, cigarette butts, and beer bottle caps. They ran my credit card on 12/20 without my permission and then denied it.More

Thank magicinthestars
Response from 00esa, Manager at Extended Stay America - Philadelphia - Plymouth MeetingResponded 29 December 2017

Magi, please accept our sincere apologies for the cleanliness and service issues you encountered while here and the inconvenience caused. Your comments have been shared with the entire team, and we will take the appropriate steps to prevent these problems from happening again. We will...More

Reviewed 27 December 2017

Whoever owns this property should be aware that it has been managed worse than poorly for a long time to have the amount of issues it has. I stayed because it was in a good location for me and though I was tempted to check...More

Thank funrandomtraveler
Response from 00esa, Manager at Extended Stay America - Philadelphia - Plymouth MeetingResponded 28 December 2017

Please accept our sincere apologies for the issues you encountered while here. We regret failing to provide you the clean and comfortable stay that you deserved. We take these issues very seriously, and steps are already underway with our housekeeping team to ensure this does...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Meeting Rooms
Laundry Service
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$81 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$81 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (10)
Room & Suite (12)
Dining (1)
Questions & Answers
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Room Tips
"Go next door to Springhill Marriott"
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"Don't Stay here at all,.."
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"GO To A Different Hotel"
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"My tip: pick a different hotel"
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