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Staff was beyond friendly and helpful. From the moment we checked in we were given outstanding customer service. Rooms were very clean and out housekeeper Maria changed our room over quickly and did a great job with cleaning it. The inn was just lovely and...More
From the moment we got there I found the staff to be pleasant and willing to help. The front desk, housekeeping, and even maintenance were very friendly. The hotel is what we expected for a Pocono's hotel. Our expectations are low when it comes to...More
First of all my gps took me to a road that was nothing but a sheet of ice. Couldn’t even get to the resort. You would think they would have all access roads salted. After finding another way to the inn I was met with...More
This hotel needs a complete gut renovation, a new cleaning staff, new chefs and new management. There are so many bad things about this hotel that it’s hard to figure out where to start. The highlight of our stay will be checking out today.
The resort was old. But, there are plenty of lounge chairs in the lobby. The fireplace was the perfect atmosphere to hang out with friends. We enjoyed talking and drinking wine until 2 a.m. It was wonderful!
Though, our room was a bit small and...More
1 Thank nomadtraveller101254
Response from GetawayManager, Marketing Coordinator at Pocono Manor Resort & SpaResponded 1 week ago
We are so glad you enjoyed your visit with your friends! We love to hear when our guests can come together and relax. Being historic resort many of our room style can vary in size and shape, even within room type. We do apologize if...More