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Walked in to the lobby to check-in 9/1/17. Desk clerk was checking in another gentleman who was of Hispanic origin and spoke limited English. Desk clerk was treating this man like he was less than dirt. When it was my turn, I asked the clerk...More
Response from M S, General Manager at Quality InnResponded 2 weeks ago
Thank you for writing a review. I apologize your experience was anything less than completely satisfying. We have done a complete investigation of this matter, reviewing our camera and speaking with our desk clerk. I want to assure you the gentleman of Hispanic origin was...More
We've stayed here a few times and it's never been bad. The wonderful staff have always made us feel welcome, especially Hope. Most other hotels you have to walk through halls to get to your room but I love the fact you can just drive...More
We stayed one night while on route to visit family. It is an older style motel with outside doors, but we had a very pleasant, quite night. The room was very clean and equipped with a refrigerator. The bathroom was clean and appeared recently renovated....More
Thank Derek P
Response from Michael S, General Manager at Quality InnResponded 19 June 2017
Thank you your kind words it is always nice to receive such positive feedback. The entire staff and myself thank you your "being our guest" and I hope that the Quality Inn of Pottstown will always be your Choice Hotel. Safe travels!
Easy location to find, speedy check-in. Front desk clerk did ask for a cash security deposit and requested a drivers license to copy and keep on file. That was a first for me when travelling. Funny thing is, if we hadn't ASKED for it back...More
Response from Michael S, General Manager at Quality InnResponded 19 May 2017
Thank you for taking the time to complete an online survey regarding your recent stay at the Quality Inn of Pottstown we all appreciate your positive comments and high scores! Your survey responses serve as encouragement to all of our staff as we strive to...More
Every one was GREAT from the front desk staff: Hope, Josh. Greg, Dave, & Boss Mike AKA Chef :-)
Sheila (Breakfast Host) went out of her way to ensure we had hot delicious food on time regardless of the snow storms and freezing temps by...More
US$46 - US$103 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Smoking rooms available
Number of rooms
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