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BEST WESTERN PLUS Reading Inn & Suites

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BEST WESTERN PLUS Reading Inn & Suites
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456 Reviews from our TripAdvisor Community

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Showing 452: English reviews
Hawley, Pennsylvania
Reviewed 11 November 2016

Arrival check in was as easy as it gets. The gentleman behind the counter was very informative. Gave recommendations of a good restaurant and reminded us of the complimentary breakfast buffet. Clean and inexpensive rooms. Would stay there again.

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Helpful?
Thank ron600
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, I would like to thank you for your positive feedback. It is always our highest aim and pleasure to provide guests with the highest standards possible. Therefore we truly appreciate your recognition. Warm Regards, Hotel Management

Leesburg
Reviewed 29 October 2016 via mobile

We stayed here -1- night. Excellent hotel & staff. Very close to everything & there was a dinner in the parking lot. We stay here every time we come to visit. Not cheap, although well worth the price.

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Thank yurgo
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you for your recent review of our hotel. We truly appreciate your comments and we are pleased that you enjoyed your stay with us. As a valued guest, we hope you continue make us your first choice for accommodations when visiting the Reading area. Warm Regards, Hotel Management

Reviewed 27 October 2016

The room was clean and comfortable. The lobby was clean. We were lost and Tammy at the desk was very helpful in giving us directions so that we were able to finally find our way there. We went out for breakfast so did not eat the continental offering.

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Helpful?
Thank William M
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you for your recent review of our hotel. We do try to set ourselves apart by providing consistent, friendly customer service. We are pleased that you enjoyed your stay, and hope that we can be your destination of choice for future stays in the Reading area. Warm Regards, Hotel Management

McKeesport, Pennsylvania
Reviewed 19 October 2016

very clean beautiful place.. the staff was very friendly ..breakfast was freash and there was a staff person always ther to help and to keep it clean ..the rooms were like new water pressvewas great ,,in the rooms were a coffee pot new large tv fridge and microwave dont eat at the diner next to the hotel it was horrable,,

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Helpful?
Thank Jim S
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you for your recent review of our hotel. We do try to set ourselves apart by providing consistent, friendly customer service. We are pleased that you enjoyed your stay, and hope that we can be your destination of choice for future stays in Reading. Warm Regards, Hotel Management

Reviewed 19 October 2016 via mobile

I just wanted to share an experience that I thought was very nice. I missed the free breakfast time by about 5 min because I thought the time ended later. However there was an employee by the name of Sammia bourrelo (I think I butchered her last name) sitting in the breakfast area that saw me searching and let me...

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Helpful?
Thank Sianta A
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking time to review our property, we are happy to hear that you enjoyed the breakfast as well as the hotel amenities, we also appreciate you mentioning the staff friendliness and professionalism as our aim is always to provide superior customer service to all guests. Rest assure that we will maintain and aim to...

Hollidaysburg
Reviewed 8 October 2016 via mobile

I wasn't sure about this place when I booked it. It wasn't expensive and it's been awhile since I stayed at a BW. But it exceeded my expectations. A little delayed check in as they were busy. But the front desk staff of one was very friendly and helpful. The room was clean and well kept. The bed was very...

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Helpful?
Thank Jim B
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest Thank you for taking time from your day to review our Hotel. Our staff is extremely grateful for such a glowing review! I am very pleased that we were able to give you a comfortable and warm experience while you were here. We would be delighted upon your return so that we may have the opportunity to...

Tampa, United States
Reviewed 4 October 2016

Overall a very nice hotel. It was conveniently located to our destination. We will definitely stay here again! The breakfast was filling and tasty. The staff was friendly and accommodating. Our rooms were cleaned everyday.

Review collected in partnership with Best Western
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Helpful?
Thank Lori M
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you for your comments regarding your recent experience with us. We appreciate your feedback, we work hard at maintaining our high standards and exceptional customer service. We Hope to see you again on your future stays in the Reading Area! Warm Regards, Hotel Management

Pittsburgh, Pennsylvania
Reviewed 30 September 2016

Very happy with our stay. The only things that could be improved is the size of the breakfast room and it would be nice if hot beverages were available in the lobby at times other than breakfast. Excellent location for the area.

Review collected in partnership with Best Western
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Helpful?
Thank Dawne T
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you for your recent review of our property. We really appreciate your positive comments. The hot beverage Machine located in the Breakfast room is available to all our guest 24hrs also we have a second breakfast room available to our guest for extra seating when we are at max capacity. we hope to see you again...

Berlin, Maryland
Reviewed 26 September 2016

My husband and I stayed here for one night before heading to Atlantic City. The hotel is located off the roadway, but we knew where it was and had no problems finding it. The desk clerk was very professional, pleasant, and informative. The room was roomy and clean. The sink is outside of the bathroom. The hotel has a very...

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Helpful?
Thank MsRef
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, I am so pleased you had a beyond exceptional stay with us, it is wonderful to receive such positive feedback from our guests regarding the level of service and attention to detail they receive from our team. We look forward hosting you again on your next trip to the reading area! Warm Regards, Hotel Management

East Brunswick, United States
Reviewed 19 September 2016

We had never stayed at this hotel before, but have always used Best Western when travelling. We missed the hotel entrance the first time & had to turn around. The sign is not like other Best Western hotels. Checking in was smooth & flawless with the young man repeating everything clearly. Our room was very nice [temp was a little...

Review collected in partnership with Best Western
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Helpful?
Thank Juliana T
BWReading, Guest Relations Manager at BEST WESTERN PLUS Reading Inn & Suites, responded to this review

Dear Valued Guest, Thank you for your recent review of our hotel. We truly appreciate your comments. Interrupted sleep can easily change a hotel stay from great to poor, and I’m so sorry that happened to you. I will follow up with my teammates to ensure issues like this are reported so they can be corrected. We hope to see...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about BEST WESTERN PLUS Reading Inn & Suites

Address: 2299 Lancaster Pike, Reading, PA 19607-2380 (Formerly Shillington Inn)
Region: United States > Pennsylvania > Reading
Price Range: RM366 - RM636 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Reading Inn & Suites 3*
Number of rooms: 142
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Also Known As:
Best Western Plus Reading Inn And Suites
Best Western Plus Reading Hotel Shillington
Best Western Shillington
Best Western Reading Hotel
Days Inn Shillington Pa
Days Inn Reading
Shillington Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Reading Inn & Suites staff and other travellers.
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Arlington, Virginia
over a year ago
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Reading Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any floor/room fine . No preference.”
 of 5 bubbles Wyatt1927, 22 Dec 2016 | Read review
“Stayed on 1st floor off the road enough that we did not hear any noise.”
 of 5 bubbles williamsW2951YD, 15 Nov 2016 | Read review
“The room that we had faced the woods and was very quiet”
 of 5 bubbles williammJ1860DG, 27 Oct 2016 | Read review
“we were on the third floor no problems with noise”
 of 5 bubbles 515JimS, 19 Oct 2016 | Read review
“There is a pool - do you want to be close to it?”
 of 5 bubbles MsRef, 26 Sep 2016 | Read review
5 of 5