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Holiday Inn Express & Suites St Marys

HIExpress.comUS$94*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express & Suites St Marys
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77 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites St Marys
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Showing 77: English reviews
Hershey, Pennsylvania
Reviewed 4 August 2015 via mobile

We stayed 3 nights for a death in the family. All of the staff was very accommodating and helpful, especially Roman. There is still work being done in the hotel to upgrade from the previous owners and it is evident both outside and in. Our 1st floor suite looked as though it had a cosmetic facelift but not 100%. The...

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Helpful?
1Thank 03VetteCraig
Linda C, General Manager at Holiday Inn Express & Suites St Marys, responded to this review

I would like to Thank You for your feedback. We are still doing our renovations outside and a few things left inside. I will let maintenance know about the bathroom vent not working as that will be fixed asap. We look forward to seeing you in the future and hopefully it will be under better circumstances. Also it is same...

Knoxville
Reviewed 30 July 2015 via mobile

This property has been renovated nicely and rebranded Holiday Inn Express from Comfort Inn. The rooms are nicely appointed with new wallpaper, and great beds. The bed literally wraps you in comfort for sleeping. The breakfast is typical HIE and good. The breakfast area is small, so you may have to take your breakfast back to your room. The property...

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Helpful?
Thank jrgenterprises
Linda C, General Manager at Holiday Inn Express & Suites St Marys, responded to this review

Thank you for your feedback. We agree that everything is so much better since being remodeled. The beds are wonderful. I would love one at home,lol. Unfortunately the breakfast area is a little small even with knocking out a room to make it larger. I also would like it if there were a guest laundry but we do have a...

Houston, Texas
Reviewed 22 July 2015

Nothing remarkable on the positive side. The bathroom is tiny. The sink area is outside the bathroom and in the room. The sink didn't drain well. Parking was adequate. Staff was friendly. Breakfast area is small, but I didn't take it and have no opinion.

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Helpful?
Thank cgny1fwd
Linda C, General Manager at Holiday Inn Express & Suites St Marys, responded to this review

We are sorry for your unpleasant experience with us. We hope to serve you better in the future. Thank you for the kind comments on the staff. I have passed this along to them. Linda Carpin GM

Troy, Pennsylvania
Reviewed 18 July 2015

This was our second trip to St Marys, but our first staying here. Although we didn't get a chance to use the pool, and we were disappointed to learn there was no Jacuzzi, we were very pleased with our decision to stay here. Our room was very clean and nicely decorated. The staff were very friendly and helpful. We will...

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Helpful?
Thank Logiebear1
Linda C, Manager at Holiday Inn Express & Suites St Marys, responded to this review

Thank you for your feedback. Unfortunately we do not have jacuzzi rooms anymore since the remodel. We never had one in the pool area. We look forward to seeing you in the future. Have a wonderful day.

Chicago, Illinois
Reviewed 18 July 2015 via mobile

They play loud, annoying music in the lobby and outside. The pillows are awful and beds too soft. Breakfast is terrible. AVOID this place. There is no peace and quiet and restful space. Room was clean and desk personnel were OK but this was NOT a pleasant experience. I will never stay here in the future.

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Helpful?
Thank JosephJZefran
Linda C, Manager at Holiday Inn Express & Suites St Marys, responded to this review

I am sorry for your unpleasant stay with us. We have had the music since opening day. We do have firm and soft pillows for our guests convenience. Our beds are serta and all brand new. If you do stay with us again please ask for a room that does not adjoin. We hope to see you in the future....

Chesterfield, Michigan
Reviewed 1 July 2015

We stayed at this hotel for 3 nights. Choices are limited in St. Marys and since this property was recently renovated, we chose Holiday Inn Express. My very first impression was poor as to customer service - the gentleman taking my reservation seemed annoyed and unhappy. Oh well. We arrived after a very long trip and presented our confirmation number....

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Helpful?
1Thank Michele S
Linda C, General Manager at Holiday Inn Express & Suites St Marys, responded to this review

I do apologize for your stay. Unfortunately our reservations go through central reservations and maybe they booked for the wrong days. My staff had tried all they could and as for the lights, they are outside for everyones protection as for when our local police come up and do a walk around they can see to make sure everyone is...

Florida
Reviewed 24 May 2015 via mobile

We arrived around 10 pm and was extremely exhausted. The person at the desk didn't acknowledge that I'm a platinum IHG member. We were given the room directly next to the elevator. We weren't happy about that but was too tired to complain. So we just put in ear plugs. The bathroom was extremely small. The shower stall needed to...

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Helpful?
Thank StAuggie12
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites St Marys, responded to this review

Dear StAuggie12, Thank you for being an IHG Rewards Club Platinum Elite member and for taking the time to share your comments. We regret that we were not able to provide you with the quality of service and accommodations you deserved during your recent visit with us. Please accept our heartfelt apologies for the noise challenges experienced and for the...

Whitby, Canada
Reviewed 16 May 2015 via mobile

Nothing like other Holiday Inns. Same accommodations and breakfast but very different customer service. Not impressed. For every question we has as answer just yes/no "you can't" "that's it" Steak restaurant? : yeah only that one Can we park our bikes here? : No Geez louise! Don't be so pleasant!

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Helpful?
Thank Alejandra G
Linda C, General Manager at Holiday Inn Express & Suites St Marys, responded to this review

I am deeply sorry for your unpleasant stay with us and for my staff not meeting your expectations. Next year I will personally work when you all come for your bike ride. I have already spoke to Norm about this and all was taken care of. Have a great day and we look forward to seeing you in the future.

Pittsburgh, Pennsylvania
Reviewed 13 April 2015 via mobile

I attended a wedding in St. Mary's. There are not many hotels in this town and the reviews of all the hotels scared me. I am so glad that I stayed at this hotel! The room was spacious and had modern furnishings. The hotel was quiet and the bed was comfortable. The breakfast was very good. This is the only...

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Helpful?
Thank sonorous03
Linda C, General Manager at Holiday Inn Express & Suites St Marys, responded to this review

We would like to Thank You for your feedback. We make our guests our #1 priority and hope that everyone has a very enjoyable stay. We look forward to seeing you in the future. Have a wonderful day.

Durham
Reviewed 10 March 2015

This hotel was still undergoing some work as it is transferred from a Comfort hotel to Holiday Inn, but this did not impact me during my stay. The room was a decent size, with full size fridge and microwave. Wi-Fi was good, but requires regular update of the password. It was a little surprising to find the wash basin outside...

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Helpful?
Thank Lee C
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites St Marys, responded to this review

Dear Lee C, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGCare

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Holiday Inn Express & Suites St Marys

Address: 195 Comfort Ln, Saint Marys, PA 15857-2807 (Formerly Comfort Inn)
Region: United States > Pennsylvania > Saint Marys
Price Range: RM407 - RM618 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites St Marys 2.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Saint Marys Comfort Inn
Comfort Inn Saint Marys
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites St Marys staff and other travellers.
4 questions
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Atlanta, Georgia
1 month ago
1 month ago
Newton, NJ, United States
1 month ago

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Questions? Get answers from Holiday Inn Express & Suites St Marys staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room near front hallway and breakfast area noisy.”
ipamsl, 26 Sep 2016 | Read review
“Rooms in the back of the hotel would be quieter”
Archited2013, 15 Aug 2016 | Read review
“stay somewhere else”
N7500IFmaryb, 22 Feb 2016 | Read review
“Rooms in the back side of the hotel are especially quiet.”
363dalem, 30 Sep 2015 | Read review
“High floor rooms on the East, hotel entrance side offer views across the valley. Avoid rooms with adjoining doors or 107,209,211 which are adjacent to a plant room.”
L33VNA, 9 Mar 2015 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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