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Holiday Inn Express Stroudsburg - Poconos

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Holiday Inn Express Stroudsburg - Poconos
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385 Reviews from our TripAdvisor Community

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Showing 378: English reviews
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A TripAdvisor Member
Newark, DE
2 reviews
23 helpful votes
Reviewed 4 days ago NEWvia mobile

My son and I stayed at this Holiday Inn Express for one night. The front desk staff was pleasant, accommodating and very helpful! The rooms were also spacious, clean and comfortable. I don't have a single complaint. We'll definitely stay again!

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Helpful?
Thank A TripAdvisor Member
Marlton, New Jersey
Reviewed 2 weeks ago

My wife and I just stayed here to see a concert at the Sherman Theater. The hotel is just one mile down Main Street from the theater. Perfect location. The hotel was clean and the guys at the front desk were excellent, very helpful with information. The room we stayed in had a king bed, and a small kitchen, refrigerator,...

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Helpful?
Thank kkrezz
Maurice J, Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review

We are very happy you enjoyed yourself. We pride ourselves on giving the best service we possibly can. You are very valued and appreciated. Thank you so much for your review and we hope to see you again.

Reviewed 4 weeks ago via mobile

I was impressed by all of the staff within the hotel but most of all Rell and Maurice both were very friendly and welcoming. The indoor pool was very true to it's pictures upon the hotels website nice size, very clean and warm. Our room was cozy and extremely clean and we will definetly stay again, the breakfast was a...

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Helpful?
Thank EJ2621
Maurice J, Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review

Thank you so much for your candid response. We love our valued guest such as yourself. We take pride in giving 110% every single day for our guest to give the best experience we can render. We hope to see you again soon. Thanks again. Have a great day.

Wilburton, Pennsylvania
Reviewed 4 weeks ago via mobile

A fantastic hotel! Very friendly workers, clean and great service! We will definitely be staying here again. Enjoyed the pool and hot tube, also this hotel is in a great location to visit all the local attractions.

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Helpful?
Thank drslott
Maurice J, Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review

Love it! Love it! Love it! We love our guest. The enthusiasm and confidence displayed in us by our guest is priceless. Words can stretch a lifetime for our employees. We pride ourselves in giving the best service possible. We hope to see you soon. Thank you so much.

Matawan, New Jersey
Reviewed 4 weeks ago

My 12 year old and I booked for 1 night. We got to the room and there was rice cake an other crumbs on the floor, the room had obviously NOT been vacuumed and their was hair in the sheets. The furniture bottom on the dresser was crumbling like it was old and falling apart. The banging over our heads...

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Helpful?
Thank 434lindax
Maurice J, Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review

We are very sorry for your experience. After careful review of this incident it has come to our attention that we were sold out that particular night. When we're a full house our hotel is comprised of many families, mothers, fathers, daughters, and sons enjoying themselves. At times guest may have a natural tendency to be so caught up in...

Providence, RI
Reviewed 20 January 2017 via mobile

on our long drive home, we decided to stop overnight in stroudsburg, we grabbed a coupon book at the PA information ctr and cut out a coupon for the holiday inn for $59. Everything exceeded our expectation! Our room and bath large and clean; beds and pillows are comfortable; complementary breakfast is more than we had expected - they even...

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Helpful?
Thank Heidan
Maurice J, Front Office Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review

Thank you so much for your review. We're very happy you decided to stay with us. We try our best to render the best experience time and time again for our esteemed guests. I will inform our breakfast team and our housekeeping team of the kind words. A big thank you from my staff and I. We hope to see...

Hainesport, New Jersey, United States
Reviewed 18 January 2017

We stayed two nights for a ski trip during New Year's Eve. We found the breakfast to be delicious and food was refilled regularly. Really loved the cinnamon rolls! The location was great for us, but having stayed on New Year's weekend and having a room near the breakfast it was noisy. We found the hotel to be clean and...

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Helpful?
Thank Jennifer H
Kaylee S, General Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review

Thank you Jennifer, We appreciate your feedback. It's great to hear our famous cinnamon rolls were a hit with our guests. I apologize for the noise levels as we were very busy with the holiday. We look forward to seeing you again, and providing you with a pleasurable stay.

Reviewed 30 December 2016 via mobile

Excellent customer service. The staff at the breakfast room, Colleen, Dave, and Anna were pleasant, courteous and went out if their way to create a great breakfast experience. The room was extremely clean. Also Maurice at the front desk went out of his way to have out TV fixed within 10 minutes of when we made the call. He even...

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Helpful?
Thank Stephanie S
Stacey C, Front Office Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review

We are so glad to hear that your stay with our hotel was great! I will pass theses great comments on to Colleen, Dave and Anna. I will also let Maurice know how much you appreciated all his help he provided you! And i am glad that he was able to replace the TV for you. He is a very...

Reviewed 17 December 2016

This was adequate for an overnight stay The lower downtown area was a bit sketchy with a lot of young people milling about. There was a restaurant called Garlic which was quite good for an upscale meal. There was a nice back patio for dining and drinks.

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Helpful?
Thank Lois H
Kaylee S, Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review

Thank you, Lois for taking the time to write a review. We are the home to the East Stroudsburg University Warriors, so our downtown area does become busy with younger generations on weekends. Also, our staff loves Garlic! It is a great fine dining choice in our downtown area. We hope to see you again! Sincerely, Kaylee Sweda Operations Manager

Syracuse, New York
Reviewed 9 December 2016

I recently spent three nights at this Holiday Inn Express. I had not been to this Holiday Inn brand before. The old time Holiday Inns seemed to carry a stigma of being just "okay." This HIE was exceptional. Everything was clean, everyone was friendly, and the beds were comfortable. Thanks for a great stay!

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Helpful?
Thank cnytraveler616
Stacey C, Front Office Manager at Holiday Inn Express Stroudsburg - Poconos, responded to this review

Dear cnytraveler616, Thank you so much this awesome review. We are so glad that your stay here with has was exceptional! We do have a great cleaning staff here with us and i will make sure i pass this along to them. We are also glad to hear that the beds were comfortable, i will be sure to pass this...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Holiday Inn Express Stroudsburg - Poconos

Address: 1863 W Main St, Stroudsburg, PA 18360-1054
Region: United States > Pennsylvania > Pocono Mountains Region > Stroudsburg
Price Range: RM446 - RM909 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Stroudsburg - Poconos 2.5*
Number of rooms: 75
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Stroudsburg - Poconos staff and other travellers.
4 questions
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phl
4 months ago
r.griggslevy@verizon.net
over a year ago

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Questions? Get answers from Holiday Inn Express Stroudsburg - Poconos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King bed room is a suite”
 of 5 bubbles kkrezz, 12 Mar 2017 | Read review
“Not near the breakfast area”
 of 5 bubbles R344YMjenniferh, 17 Jan 2017 | Read review
“Ask for jacuzzi.”
 of 5 bubbles drbonz, 24 Nov 2016 | Read review
“Quieter to be on the upper floors.”
 of 5 bubbles 391susane, 8 Oct 2016 | Read review
“No issue with room, stayed on the 3rd floor.”
 of 5 bubbles Tracker5066, 6 Oct 2016 | Read review
5 of 5