We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Chateau Resort & Conference Center

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Chateau Resort & Conference Center
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

567 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 562: English reviews
Start your review of Chateau Resort & Conference Center
 Click to rate
Reviewed 4 days ago NEW

The room could have been cleaner, especially the sliding glass doors that overlooked a beautiful view. The menus could have been cleaner, it's nasty to hold a dirty menu. Other hotel guests left dirty silverware in the hallway for days. However, the food in restaurant was good, especially the salmon. I'm not sure if I will return, but I like...

 Report
Helpful?
Thank Joan M
Reviewed 1 week ago via mobile

From the moment I called to book my reservation, I received excellent customer service. Denise at the front desk was great! The ladies in the restaurant provided great service and the food was delicious! Thank you Jeff for the VIP treatment! We loved this hotel and the view from our room. There are plenty of activities for families as well.

 Report
Helpful?
Thank Geri C
New Jersey
Reviewed 3 weeks ago

Recently spent a few days at the Chateau Resort. I did not have high expectations, but the facility was even worse than expected. The staff are friendly, but it took me 15 minutes to check-in and I was the only person doing so. The system is terrible. Someone I was there with received a registration confirmation with the correct dates,...

 Report
Helpful?
Thank Victoria R
Reviewed 21 March 2017

The wife and I attended a party in the Poconos within driving distance from our home but we didn't want to be hassled with driving back at 2am, so I went shopping and found a good deal on a garden-view room at the Chateau. The property is located in view of Camel Back Resort and the slopes, so if you're...

 Report
Helpful?
1Thank Joseph B
Reviewed 1 March 2017

Don't go by the pictures online for this location..big disappointment! Run down,dirty...when's the last time the vacuum was ran in all areas of resort?? Hallways,elevators, even the room wasn't vacuumed the way it should have been...Sad,,,,,and I'm in the cleaning business!!

 Report
Helpful?
Thank Tina R
Jeffrey S, General Manager at Chateau Resort & Conference Center, responded to this review

Dear Tina R., Thank you for sharing your comments with us at the Chateau. I'm very sorry your visit left you disappointed. I'm not sure what time of day you checked in at the Chateau, however, the rule for housekeeping is to have all items; linens, room trash, etc... off all floors by 5:PM. In addition, hallways are vacuumed daily...

Staten Island, New York
Reviewed 23 February 2017 via mobile

Dated. There was no matress pad over the mattress, no memory foam....just a sheet. I tossed all night and now my back is killing me. Yes it is right next to Camelback and half the money, but i am exhausted.

 Report
Helpful?
Thank Lisa P
Jeffrey S, General Manager at Chateau Resort & Conference Center, responded to this review

Dear Lisa P, Thank you for taking time to provide us with your comments. I apologize you did not have a restful night sleep. I will review your concern with our Housekeeping Manager, as the bed 's do have and should have a mattress pad. Mattresses are certainly a personal fit and within our industry, we try to match durable...

Reviewed 7 February 2017 via mobile

Location ... it is only one big plus . Everything is too old. Beds are uncomfortable and ugly . Really dangerous! Dishes and glasses at the restaurant was dirty . Swimming pool was green color , not blue as on pictures ... First and last time .

 Report
Helpful?
1Thank Lina B
Jeffrey S, General Manager at Chateau Resort & Conference Center, responded to this review

Dear Lina B., Thank you for providing us with your comments. I am truly sorry your visit at the Chateau missed the mark on all levels. I will review the areas of concern with our staff so the department managers and I can use your feedback as continued training for the staff. Your experience at the Chateau is not indicative...

Basking Ridge, New Jersey
Reviewed 6 February 2017

Know what you are getting into with this hotel. Even with the Groupon coupon this did not seem worth it: + WORN-DOWN: elevators, rooms, dining...they have done a face-lift on the lobby. + WIFI DID NOT WORK. Called the IT service, spent 30 minutes with them, they said they were escalating, and never heard back. + UNDERSTAFFED BREAKFAST: There was...

 Report
Helpful?
Thank Zacbarcelona
Jeffrey S, General Manager at Chateau Resort & Conference Center, responded to this review

Dear Zacarcelona, Thank you for taking time to provide us with your comments. I apologize your visit was frustrating and not to your overall liking. In reading your review, it looks like we missed the mark on all levels of service and expectation during your visit. I can assure you this is not the norm. We do take pride in...

Toms River United States
Reviewed 26 January 2017

We come here every week for a few days. We love the hotel, staff is very helpful , and we can check in early if the room is ready. Rooms always clean . . The Restaurant is great the food is delicious they have specials, the view is great .... try it the price and location can't be beat...

 Report
Helpful?
Thank Sue H
Jeffrey S, General Manager at Chateau Resort & Conference Center, responded to this review

Dear Sue H., Thank you, Thank you, Thank you! Your continued visits and true support of the Chateau is greatly appreciated. We continue to work hard to ensure our rooms and facility are clean to the highest standards, as well ensure our food is delicious and creative. Thanks again for your "Great" comments! We look forward to seeing you soon!...

singapore
Reviewed 19 January 2017

We booked last minute for MLK weekend, so options were limited. We stayed in a family suite here and my first thought on arriving was 'oh no'......entrance area and communal areas were all very tired to say the least and it looked like it was lost in the 1960s. An amazing view from reception overlooking the pond and camelback skiing...

 Report
Helpful?
2Thank joannve
Jeffrey S, General Manager at Chateau Resort & Conference Center, responded to this review

Dear Joannve, Thank you for taking to provide us with your feedback. We are pleased you enjoyed your stay with us and do loo forward to you visiting us again soon! Since, your comments regarding the temperature of the sauna are of concern, please note this has been rectified; a very easy fix for our maintenance department. We again, hope...

531 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (187)
Viewed
Room/Suite (24)
Viewed
Hotel & Grounds (47)
Viewed
View from Room (17)
Viewed
Pool/Beach Area (14)
Viewed
Family/Play Areas (5)
Viewed
Bathroom (8)
Viewed
Dining (3)
Viewed
1:52
Videos (1)
Viewed
Other (68)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (331)
Viewed
Amenities (98)
Viewed
Bi-level Suite (25)
Viewed
Handicap Accessible King Room (18)
Viewed
Indoor Pool (10)
Viewed
Mountainview Superior King Room (18)
Viewed
Outdoor Pool (24)
Viewed
Dining (21)
Viewed
The Hotel (100)
Viewed
Two Double Room (17)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (13)
Viewed
Hotel & Grounds (2)
Viewed
Business Centre/Function Rooms (2)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (2)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Tannersville
5.0 km away
Pocono Manor Resort & Spa
Pocono Manor Resort & Spa
#2 of 2 in Pocono Manor
1,391 reviews
3.8 km away
BEST WESTERN PLUS Poconos Hotel
9.9 km away
Hampton Inn & Suites Bartonsville
Show Prices
Show Prices
Show Prices
7.6 km away
Comfort Inn & Suites
Comfort Inn & Suites
#5 of 7 in Mount Pocono
295 reviews
0.7 km away
Camelback Lodge and Indoor Waterpark
7.0 km away
Mount Airy Casino Resort
Mount Airy Casino Resort
#1 of 7 in Mount Pocono
1,248 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service

Additional Information about Chateau Resort & Conference Center

Address: 300 Camelback Rd, Tannersville, PA 18372-7845
Region: United States > Pennsylvania > Pocono Mountains Region > Tannersville
Price Range: RM403 - RM1,002 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chateau Resort & Conference Center 3*
Number of rooms: 154
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotwire, Orbitz, Hotels.com and HotelQuickly so you can book your Chateau Resort & Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Chateau Resort And Conference Center
Chateau Hotel Tannersville
Chateau Resort Tannersville
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Chateau Resort & Conference Center staff and other travellers.
9 questions
Ask a question

See all questions (9)

Questions? Get answers from Chateau Resort & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms on 2nd/3rd floor have balconies facing towards camelback”
joannve, 19 Jan 2017 | Read review
“Lake view was amazing in the Fall”
  • Room View
Milicaaaaa, 17 Oct 2016 | Read review
“Definitely try to get a mountain view room. Worth every penny the views and porch”
Roundtheworldn80dayz, 12 Sep 2016 | Read review
“Bring your own cooler bag instead of renting their $10/day fridge. They do provide ice!!”
SLClarke2014, 11 Sep 2016 | Read review
“Lakeview rooms offer balcony and are quite nice; there is a good coffeemaker, but no refrigerators or microwaves.”
G8090BHwills, 5 Sep 2016 | Read review
5 of 5