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We stayed here for one night at the start of a drive to Florida. The room was clean and comfortable. The staff was very friendly. We got up very early the next morning and even though the breakfast wasn't officially open, we were able to...More
Response from Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West ChesterResponded 3 days ago
Thank you so much! We appreciate your feedback and love hearing that our team was able to take good care of you. We hope to see you again the next time you are in the area.
I was here on a business trip. It was the weekend of a snow storm and I had worked most of the day and then drove in the snow for hours so I was really looking forward to a relaxing stay to be fresh for...More
Response from Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West ChesterResponded 3 weeks ago
We are delighted that you had a great stay with us. We really appreciate your wonderful comments and that you experienced our Holiday Inn Express & Suites hospitality with best possible customer service. We hope you will stay with us again in the near future.
We have never stayed at a Holiday Inn Express and found the accommodations comfortable, clean and extremely quiet. The room was very clean and quiet even though we were beside the ice machine we did not hear it. The hot breakfast was hot and had...More
Hotel was very clean, beds were comfortable and breakfast was very good. Unfortunately our visit was not a pleasant one because apparently the hotel was having issues with the room keys not working for many of the guests. We had to have a staff member...More
Response from Manjunath V, General Manager at Holiday Inn Express Hotel & Suites West ChesterResponded 4 December 2017
Thank you very much for your feedback.I'm sorry to hear about your recent experience with us. We will definitely look at this as an opportunity to improve our service. We do not want this to keep you from enjoying our spacious suites, hot buffet breakfast...More
We tried to check into our room on Thanksgiving day, arrive around 1:30pm, and were told that they had given away the room we reserved to another guest. We had a handicap room reserved, as we need a walk in shower as I cannot lift...More
Thank Scott C
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites West ChesterResponded 5 weeks ago
Hi Scott C,
Thank you for your stay and for taking the time to write a review of our hotel. It is regrettable that our staff service did not live up to your expectations. Please allow me to follow up on your concerns and have...More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$106 - US$162 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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United States >
Also Known As
Comfort Inn & Suites Brandywine Valley Hotel West Chester ,
I recall an automatic pancake maker. Pretty interesting concept, since almost every free breakfast has a waffle maker that's not a continental breakfast. I believe there was some meat and eggs, dairy items like milk and... More
I recall an automatic pancake maker. Pretty interesting concept, since almost every free breakfast has a waffle maker that's not a continental breakfast. I believe there was some meat and eggs, dairy items like milk and yogurt. A variety of beverages, fruit and cereals/oatmeal.