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All reviewsallegheny countyfront deskturkey sausageupgraded to a suiteyogurtcold cerealfamily reunioncinnamon rollsbreakfast barupon checksitting areapull out couchhard boiled eggsfitness centerfridge and microwavethis past weekendbeds were comfortable
This is a good, economical business motel, convenient to the Allegheny County Airport, the South Campus of the Community College of Allegheny County, Jefferson Hospital, and a collection of big box stores. The staff is friendly and we received exceptional service from one of the...More
Response from MRafalko, General Manager at Holiday Inn Express Hotel & Suites West MifflinResponded 2 weeks ago
Thank you for a great review. I do apologize for the "rock hard" biscuits. I assure you that we are approving our breakfast. The washer and dryer are being replaced. I hope you will give us another change to make your stay memorable. We look...More
The General Manager, Mr. Jeff Jenkins, has a fabulous group of employees. The housekeeping staff was extremely helpful throughout our stay. Mr. Jenkins personally arranged the details for our celebration of life memorial gathering. From booking the banquet room to recommending the caterer, he helped...More
Hotel is slightly older, no fridge in rooms. Breakfast area was large, but food was mediocre. Need spoon rests for utensils used for eggs, sausage area. About burnt my hands because staff put utensils in the food, under the heat lamp. Got a napkin as...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites West MifflinResponded 3 November 2017
Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were not impressed with our property particularly with your breakfast experience and with the air conditioning in the room among the others. We...More
So... this past weekend our family had their reunion in the Pittsburgh area.
A family member was able to secure a block of rooms and many of us stayed here. I was happy that our rooms were available for check in earlier than 3:00 p.m.,...More
This holiday inn doesn't look like much from the outside but it's up to date inside. I do really love how they modernized these rooms. The neighborhood is also very good (right next to the airport many privet planes fly into for concerts and such)...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites West MifflinResponded 12 August 2017
Thank you so much for staying with us and for taking the time to leave us your feedback. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. We are thrilled to hear that our rooms...More