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Holiday Inn Express Hotel & Suites West Mifflin

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites West Mifflin
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110 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites West Mifflin
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Showing 108: English reviews
Gaithersburg, Maryland, United States
Reviewed 12 August 2014

My family was in town for a funeral and we could not have been more pleased with the staff during our stay. David, Joanne, Ray and team were extremely accommodating and made sure we had everything we needed. Thanks so much for making a difficult situation so enjoyable!

Thank Joanna T
David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

I could not be happier that you found our service and staff to be so amazing! You witnessed and experienced hospitality and service at its best. Each of our staff members thank you for your written form of applause. We anxiously await for any future opportunities to meet your lodging needs!

Berryville, Virginia
Reviewed 5 August 2014

We stayed the weekend of 6/27/14 for two nights and had a nice stay. The staff was all very friendly and the breakfast in the morning was convenient and very good (my 4 yo loved the pancake machine). During the day there was water and lemonade in the lobby which was a great perk in the hot afternoons. The cons...

2Thank wonderfulshana
David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

We want to sincerely thank you for your review! It is great to know that you found were happy with your stay. You saw for yourself the commitment our staff has for providing awesome guest service. We are thrilled to learn that you enjoyed the breakfast in the mornings and the snacks in the evenings. That is what it is...

Edmond, Oklahoma
Reviewed 4 August 2014

Hotel was clean. Breakfast was amazing. Staff was friendly when we checked in and when we were eating breakfast. The beds were soft and clean. The manager personally brought a crib to our room before we even got there. Parking was easy. They had Bath & Body Works shampoo and conditioner and lotion. There were NO bed bugs at all...

Thank Jeff H
David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

Thank you for the great review! I am proud, to say the least, that we exceeded your expectations! You saw for yourself what we want each and every guest to experience. Consistent excellent customer service and clean comfortable rooms along with a great breakfast to kick of your day! Keep us in mind the next time you travel. It is...

Philippi, West Virginia
Reviewed 3 August 2014

The hotel was nice, super comfy beds and excellent staff. The bathrooms were smaller than a lot of hotels we have stayed in and there were some issues with the linens but overall nice stay. The staff was very friendly especially the manager , David. There was an issue with our credit card but he worked through it so that...

Thank Dan S
David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

I sincerely appreciate the time you took to share your thoughts about our hotel and about our staff. In my opinion it can take years to form a loyal relationship with a guest. Lets face it you have a lot of choices out there and you want to make a well informed decision when making a certain brand your "hotel...

Usakos, Namibia
Reviewed 2 August 2014 via mobile

We stayed for a few days going to Kennywood and then a Pirates game. The breakfast was great. They had a pancake machine. Wow! Big eating area too. We enjoyed our stay. The hotel was clean and the staff was nice. Not the most convenient area if spending most of your time in downtown but if doing Kennywood like we...

Thank ClutchIsEverything
David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

We appreciate the fact that you took time out of your busy schedule to share your thoughts about our hotel! Thank you! We often hear a lot of praise about our excellent customer service throughout each department of our hotel. We hear many guests rave about the cleanliness and the comfort of our modern guest rooms. We even hear people...

York, PA
Reviewed 23 July 2014

Stayed here while moving an elderly relative from one apartment to another. I have to be honest when I say that we spent very little time in the room but, the time spent there was very comfortable. The room was nice size and the price was excellent compared to other two queen bed rooms in the area. The breakfast, which...

Thank RickZ255
David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

Thank you for sharing your experience! I am so happy to learn that you had a great stay at our hotel and that during those times in your room you were comfortable and relaxed. That is the goal of every staff member at our property! Regarding your observation about the Breakfast Bar Attendant. Thank you. It is because of your...

Tulsa, Oklahoma
Reviewed 8 July 2014

Absolutely loved our stay here. The condition and cleanliness of the rooms, lobby and breakfast area were clean and comfortable. Every staff member was courteous and cheerful. The help we received from manager David and the rest of the front desk staff in looking for recommendations for restaurants and directions were fabulous. We had a great time with family and...

Thank John L
David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

Wow! I could not be more pleased by your encouraging comments! I will share your very nice comments with all of our staff! They, too, will be encouraged by your kind remarks. Come back and see us again next time you are in the area! There are a lot of great things getting ready to happen at our hotel!

West Plains, Missouri
Reviewed 26 June 2014

This seems like a fairly new property! The staff was very friendly and helpful and the lady taking care of the complimentary breakfast was the friendliest person at the hotel. The breakfast buffet opened at 0530 which is early but great and she was there bubbly and friendly. I will definitely stay here again.

Thank Louis K
David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

HIs Louis! Thank you for sharing your feedback with us. We strive to provide you with clean comfortable rooms at great rates! Our Great Start Breakfast is very popular with guests just like you! Maria does a great job and I will share your praise with her! Thank you again for allowing us to meet your lodging needs! We can't...

Lehigh Acres, Florida
Reviewed 2 June 2014

Loved this place! When we checked in, the people working at front desk were very helpful! Everyone there was nice, even the janitors lol. The girl worked in the kitchen talked with us a lot and she is so funny! Loved her, and she remembered which day we are leaving and told us have a safe and great trip home....

Thank Bobbyaisss
David C, Front Office Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

We realize that when it comes to lodging, you have a choice. That is why each and every guest who stays with us is as important as family. I am glad that we met your expectations. Again, we know you had a choice. We are so glad that you chose us and we all hope you will do so again...

Harrisonburg, Virginia
Reviewed 6 May 2014

First, the good: Desk receptionist was courteous and helpful. Second, the beds are comfortable (worth it all, for me). The bad, halls smell of disinfectant and body odor. The vending machines on the third floor was a Pepsi dispenser. Fourth floor, smoking floor, one Pepsi machine, and one sad snack vender. Third, went back to ask where vending machines were,...

Thank 691TomP691
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Mifflin, responded to this review

Dear Tom P, Thank you for taking the time to post a review about your visit. It is nice to know that you found our reception staff to be helpful and bed accommodations comfortable. I regret however if the facilities and amenities' condition were a disappointment. Your comments will be used for upgrades needed. Again, we thank you for your...

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04/06/2017 05/06/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
**** Please note that our Holiday Inn Express and Suites will be under renovations Beginning in February 2015. Our staff is committed to ensuring that your stay will still be enjoyable and that you will still have full access to all of our current amenities. Please contact the hotel for further details. **** The Holiday Inn Express Hotel & Suites-West Mifflin is nestled in the beautiful South Hills Area. The hotel has metropolitan furnishings and a friendly, well-trained staff. The hotel is adjacent to the Allegheny County Airport and minutes from Jefferson Regional Medical Center and UPMC McKeesport in addition to local shopping and dining. Attractions close by include Kennywood Amusement Park, Sandcastle Water Park, The Waterfront Shopping Complex, Station Square Shopping and Bessemer Court Entertainment/Dining and Century III Mall Catch a game with the Pittsburgh Steelers at Heinz Field, Pittsburgh Penguins at Mellon Arena & Pittsburgh Pirates at PNC Park all only 15 minutes from the hotel. Come, Stay Smart with us, and do not forget our free Express Start breakfast buffet with warm cinnamon rolls and our signature Smart Roast coffee. We offer the most flexible and spacious meeting facilities in the West Mifflin area. We offer a ballroom, hospitality room and boardrooms with breakout space for 10-200 people with free parking. Call our sales department today to schedule your event. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites West Mifflin

Address: 3122 Lebanon Church Rd, West Mifflin, PA 15122-2602
Region: United States > Pennsylvania > West Mifflin
Price Range: RM528 - RM731 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites West Mifflin 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel West Mifflin
Holiday Inn West Mifflin
West Mifflin Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites West Mifflin staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites West Mifflin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best hotel in West Miffin!”
bennertom, 15 May 2016 | Read review
“Ask for a room that has already been upgraded.”
joek640, 14 Oct 2015 | Read review
“There are no good rooms, even on the top floor. They all look out over a depressed run downed area.”
cguillau, 29 Sep 2015 | Read review
“We like the suites. Very relaxing.”
JudiArnoldSims, 12 Apr 2015 | Read review
“Everyone I ever stayed in was great.”
js4343, 12 Jan 2015 | Read review
5 of 5
US$126* /night
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