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    BEST WESTERN PLUS Genetti Hotel & Conference Center

    77 E Market St, Wilkes-Barre, PA 18701-3116
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$17
    US$126
    US$109
    US$126
    US$109
    US$126
    US$109
    Traveller (51)
    Room & Suite (10)
    Dining (8)
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    Overview

    • Excellent62%
    • Very good25%
    • Average6%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “oysters” (51 reviews)
    “kirby center” (47 reviews)
    “public square” (10 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3 Star Hotel
    All hotel details
    Offers from BEST WESTERN PLUS Genetti Hotel & Conference Center
    Special Offer: Package Deal
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    The Woodlands Inn
    869 reviews
    #5 of 20 hotels in Wilkes-Barre
     
    Microtel Inn & Suites by Wyndham Wilkes Barre
    1,076 reviews
    #7 of 20 hotels in Wilkes-Barre
     
    Hampton Inn & Suites Wilkes-Barre
    682 reviews
    #1 of 20 hotels in Wilkes-Barre
     
    Courtyard Wilkes-Barre Scranton/Arena
    249 reviews
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
    Language
    Reviewed 3 days ago

    We are snowbirds heading back to Canada and do not usually venture too far away from the main highway (81) but it was well worth it. They honoured a discount hotel coupon all with a friendly, courteous reception. This was a stark contrast to our...More

    Helpful?
    Response from GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center

    Diane, Wow! Thank you for your fantastic review of our property. We certainly appreciate all of your compliments and are so glad to hear you had such a great experience during your stay. We look forward to your next visit. Best regards, Gus Genetti

    Hotel's Favourite
    Reviewed 16 January 2017 via mobile

    Genetti's Best Western is unique. It has the size, style and placement of the old fashioned big city hotel. Inside there is a warm atmosphere created by the fireplace burning in the lobby, sculptures and the entrance to a lavish looking bar and adjoining restaurant....More

    Helpful?
    Response from GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center

    Dear Kathy, Wow! Thank you for such an eloquent, wonderful review of the Best Western Genetti Hotel & Conference Center. We are so glad to hear you enjoy your stays with us and appreciate your compliments, especially to Shae at the front desk. I am...More

    Reviewed 3 days ago

    Don't understand the good reviews about this hotel. This hotel is simply outdated!!!! Old and bad smell!!! I felt living back in the 70's. The only positive thing about this place was a friendly staff and not a bad restaurantMore

    Review collected in partnership with Best Western
    Helpful?
    Response from GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center

    Dear Guy, You asked in your comments - what do other guests see when they review our hotel? They see a well established downtown hotel with a walkability of 92. They see traditional, clean decor with quality fabric that does not consist of just bright...More

    Reviewed 4 days ago

    Wonderful staff and generally very well run hotel, Rooms are super clean and comfortable, everything was great for my stay. Breakfast was very good, well presented, plentifull and hot. good selection of breakfast foods and fresh fruits and juices. Hotel is quiet and has great...More

    Review collected in partnership with Best Western
    Helpful?
    Response from GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center

    Dear Francois, Thank you for another wonderful review of our property. We certainly appreciate all of your compliments and hope you will come back to see us again. Best regards, Gus Genetti

    Reviewed 1 week ago

    My employer booked this room for me so I had no choice where I stayed. Room was comfortable. Staff was, for the most part, friendly, every place has one or two depending on the day. I did not get to have breakfast, as I had...More

    Helpful?
    Response from GusGenetti, Owner at BEST WESTERN PLUS Genetti Hotel & Conference Center

    Dear Traveler, Thank you for taking the time to review our property and for all of your details. We're sorry you didn't have the best experience and are a little concerned about your comments regarding the staff and the Internet. We usually receive rave reviews...More

    The Woodlands Inn
    869 reviews
    #5 of 20 hotels in Wilkes-Barre
     
    Microtel Inn & Suites by Wyndham Wilkes Barre
    1,076 reviews
    #7 of 20 hotels in Wilkes-Barre
     
    Hampton Inn & Suites Wilkes-Barre
    682 reviews
    #1 of 20 hotels in Wilkes-Barre
     
    Courtyard Wilkes-Barre Scranton/Arena
    249 reviews
    #3 of 20 hotels in Wilkes-Barre
     
    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Room Service
    • Dry Cleaning
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$96 - US$159 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Wilkes-Barre
    • #2 Family Hotel in Wilkes-Barre
    • #2 Romantic Hotel in Wilkes-Barre
    Photos
    Traveller (51)
    Room & Suite (10)
    Dining (8)
    Pool & Beach (2)
    Nearby
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    Nearby Restaurants
    Oyster
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    Cafe Toscana
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    Nearby Attractions
    F. M. Kirby Center for the Performing Arts
    91 reviews
    .16 km away
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    R/C movie 14
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    Questions & AnswersAsk a question
    ericag1
    does this hotel have an indoor pool and Jacuzzi?
    20 December 2016|
    Answer Show all 4 answers
    Response from GusGenetti | Property representative |
    Hello, Unfortunately, we do not have an indoor pool and jacuzzi for all of our guests, but we do have an outdoor pool that opens later in the spring and throughout the summer. If you are interested in the jacuzzi's... More
    0
    Votes
    vicklucy
    Yes, we did order the pillows on line, but stayed at your hotel last month, and want to know what filler number your pillows is? The ones we received are too flat? Our new address is Roanoke, Va. Thanks Vic Nuorimo
    14 October 2016|
    Answer
    Response from GusGenetti | Property representative |
    Hi Vic, I apologize for the delayed response. Our pillows are a 100% poly fiber, 22oz. 22c1cc-c comforel standard pillows. If you have any questions, please feel free to give us a call at 570-823-6152 and ask for our... More
    0
    Votes
    vicklucy
    What's the filler number on your pillows. Just received ours, but too soft.
    14 October 2016|
    Answer Show all 2 answers
    Response from GrandU | Reviewed this property |
    Hi, I'm sorry I didn't look. The pillows on the bed were comfortable enough, that I remember. Maybe you can contact house keeping and they could tell you. Good luck.
    0
    Votes
    Room Tips
    "Get connected room if you have two rooms booked"
    Read review
    "3rd floor close to the main street, but still very quiet at night."
    Read review
    "We stayed on 7th floor and very quiet."
    Read review
    "no escalator but they do have rooms that do not need one and are on the second floor ask"
    Read review