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03/09/2017 04/09/2017
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    Best Western PLUS Genetti Hotel & Conference Center

    77 East Market Street, Wilkes-Barre, PA 18701-3116
    Hotel website
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    Best prices for your stay
    03/09/2017 04/09/2017
    Lock in the lowest price from our partners
    US$107
    View Deal
    Traveller (51)
    Room & Suite (11)
    Dining (10)
    Overview
    • Excellent64%
    • Very good25%
    • Average7%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “oysters” (56 reviews)
    “kirby center” (53 reviews)
    “public square” (11 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Best Western PLUS Genetti Hotel & Conference Center
    Special Offer: $10 GIFT CARD EVERY NIGHT
    Hotel deals
    Deals (22)
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    • Standard Room, 2 Double Beds, Accessible, Bathtub - Flexible Rate
      US$107
      View Deal
    • Queen Room with Two Queen Beds
      US$107
      View Deal
    • Standard Room, 2 Double Beds, Accessible, Bathtub - Flexible Rate (Free breakfast, Free WiFi)
      US$107
      View Deal
    More deals for this hotel
    • Standard Room, 2 Double Beds, Accessible, Bathtub - Flexible Rate
      US$107
      View Deal
    • Standard Room, 2 Queen Beds, Non Smoking - Flexible Rate
      US$107
      View Deal
    • Standard Room, 2 Double Beds, Accessible, Bathtub - Flexible Rate (Free breakfast, Free WiFi)
      US$107
      View Deal
    • Standard Room, 2 Queen Beds, Non Smoking - Flexible Rate (Free breakfast, Free WiFi)
      US$107
      View Deal
    • Queen Room with Two Queen Beds
      US$107
      View Deal
    • Standard Room, 2 Double Beds, Accessible, Bathtub - Flexible Rate
      US$107
      View Deal
    • Standard Room, 2 Queen Beds, Non Smoking - Flexible Rate
      US$107
      View Deal
    • Standard Room, 2 Double Beds, Accessible, Bathtub - Flexible Rate
      US$107
      View Deal
    • Standard Room, 2 Queen Beds, Non Smoking - Flexible Rate
      US$107
      View Deal
    • Standard Room, 2 Double Beds, Accessible, Bathtub - Flexible Rate
      US$107
      View Deal
    Collapse room deals
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    Showing room deals 1 - of 22
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    Write a Review
    Reviews (732)
    Traveller rating
    Traveller type
    Time of year
    Language
    There are newer reviews for Best Western PLUS Genetti Hotel & Conference Center
    See the most recent reviews

    11 - 15 of 725 reviews

    Reviewed 1 week ago

    we arrived very, very late and my elderly mom was exhausted. chris allowed us to use the last remaining handicapped parking place so she wouldn't have to walk so far. he was warm and welcoming, as was the morning staff.

    Review collected in partnership with Best Western
    Thank beckyl333
    Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference CenterResponded 1 week ago

    Becky, Thank you for your review and compliments to the staff, especially to Chris at the front desk. They are appreciated and I will be passing them along. We're glad you enjoyed your stay and hope to see you again. Best regards, Gus Genetti

    Reviewed 1 week ago

    The desk staff as we checked in was very friendly and efficient. They let my daughter check in early after her overnight flight across the country, which was wonderful. Our room was clean and pleasant. The free breakfast was great and the staff friendly. Good...More

    Thank Elizabeth S
    Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference CenterResponded 1 week ago

    Elizabeth, Thank you for taking the time to review our property and for all of your wonderful compliments, especially to the staff. They certainly are appreciated and we're glad you enjoyed your stay. Hope to see you again soon. Sincerely, Gus Genetti

    Reviewed 1 week ago

    We were there for a long weekend to visit family in the area. What a nice gem in the heart of Wilkes Barre. Close to a lot of restaurants and the "square", the hotel staff was fantastic, friendly and accommodating! The breakfast was amazing and...More

    Thank Erin M
    Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference CenterResponded 1 week ago

    Erin, Wow! Thank you for your review and all of your wonderful compliments, especially to our staff. We are so glad to hear you enjoyed your stay and appreciated our downtown location. Hope to see you again. Best regards, Gus Genetti

    Reviewed 1 week ago

    Very nice stay. Rooms are great! Beds very comfy. The meal in the restaurant (dinner) was splendid! You even get a rubber duckie. No one offered to help me take my things up to my room, however, and I was traveling without my husband. I...More

    Review collected in partnership with Best Western
    Thank 16galem
    Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference CenterResponded 1 week ago

    Dear Traveler, Thank you for another review of our property and for all of your compliments, especially regarding the restaurant. Once again, I would like to apologize for the lack of service by our staff. While we do not have a bellman on property, our...More

    Reviewed 1 week ago

    Although the breakfast was above average, the dining area is located in a very tacky wedding reception area that looks like a brothel suck in the 1970s. I also had a problems with the billing for 3 room reservations. All 3 rooms were billed at...More

    Review collected in partnership with Best Western
    Thank Kelly B
    Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference CenterResponded 1 week ago

    Kelly, Thank you for your feedback and compliments on our breakfast. We're glad you enjoyed it. We have recently begun renovations on our entire property, which will include updates and improvements to the restaurant. In regards to your reservations, I would like to apologize for...More

    The Woodlands Resort, An Ascend Collection Hotel
    908 reviews
    #8 of 20 hotels in Wilkes-Barre
     
    Hampton Inn & Suites Wilkes-Barre
    737 reviews
    #1 of 20 hotels in Wilkes-Barre
     
    Microtel Inn & Suites by Wyndham Wilkes Barre
    1,221 reviews
    #4 of 20 hotels in Wilkes-Barre
     
    Holiday Inn Wilkes Barre East Mountain
    556 reviews
    #5 of 20 hotels in Wilkes-Barre
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$93 - US$175 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Wilkes-Barre
    • #2 Family Hotel in Wilkes-Barre
    • #2 Romantic Hotel in Wilkes-Barre
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms ,
    • Suites
    • Number of rooms
    • 72
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, Booking.com, Best Western, Hotels.com, Cancelon, Travelocity, Hotwire, Cheap Tickets, Evoline ltd, getaroom.com and HotelQuickly so you can book your Best Western PLUS Genetti Hotel & Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Pennsylvania >
    • Pocono Mountains Region >
    • Luzerne County >
    • Wilkes-Barre
    • Also Known As
    • Best Western Genetti Hotel Wilkes-Barre ,
    • Best Western Wilkes-Barre ,
    • Wilkes-Barre Best Western
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    Traveller (51)
    Room & Suite (11)
    Dining (10)
    Pool & Beach (4)
    Hotel & Grounds (58)
    Bathroom (6)
    Business Centre & Event Rooms (2)
    Nearby
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    2.20 km away
     
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    Hampton Inn & Suites Wilkes-Barre
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    2.50 km away
     
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    Nearby Attractions
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    101 reviews
    .10 km away
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    9 reviews
    1.35 km away
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    R/C movie 14
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    .31 km away
    Ask a question
    Questions & Answers
    purepro333
    10 May 2017|
    AnswerShow all 3 answers
    Response from GusGenetti | Property representative |
    All of our mattresses are Serta Pillowtops. They are a couple years old, but all of the guests love them. We seldom have a complaint. Please feel free to give us a call at 570-823-6152 if you have any further questions!
    0
    Votes
    ericag1
    20 December 2016|
    AnswerShow all 4 answers
    Response from GusGenetti | Property representative |
    Hello, Unfortunately, we do not have an indoor pool and jacuzzi for all of our guests, but we do have an outdoor pool that opens later in the spring and throughout the summer. If you are interested in the jacuzzi's... More
    0
    Votes
    vicklucy
    14 October 2016|
    Answer
    Response from GusGenetti | Property representative |
    Hi Vic, I apologize for the delayed response. Our pillows are a 100% poly fiber, 22oz. 22c1cc-c comforel standard pillows. If you have any questions, please feel free to give us a call at 570-823-6152 and ask for our... More
    0
    Votes
    Room Tips
    "Friendly staff comfy bed and pillows"
    Read review
    "Ours looked on the street; it was small, but just fine."
    Read review
    "Get connected room if you have two rooms booked"
    Read review
    "3rd floor close to the main street, but still very quiet at night."
    Read review
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