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    Best Western PLUS Genetti Hotel & Conference Center

    77 East Market Street, Wilkes-Barre, PA 18701-3116
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    08/10/2017 09/10/2017
    US$111
    US$111
    US$111
    Traveller (57)
    Room & Suite (15)
    Dining (11)
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    Overview
    • Excellent65%
    • Very good25%
    • Average6%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “kirby center” (54 reviews)
    “oysters” (30 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Best Western PLUS Genetti Hotel & Conference Center
    Special Offer: BOOK DIRECT AND SAVE
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    Rooms
    8 Oct9 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (746)
    There are newer reviews for Best Western PLUS Genetti Hotel & Conference Center
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    21 - 25 of 739 reviews

    Reviewed 18 August 2017

    Front desk staff was very friendly. We brought a small dog with us. Woman at the front desk came around to the front to kneel down and greet the dog. Told us about the doggie relief station with the tiny fire hydrant outdoors and the...More

    Review collected in partnership with Best Western
    Thank stacybI7897VN
    Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference CenterResponded 5 weeks ago

    Stacy, Thank you for another great review of our property and for all of your wonderful compliments. We are so glad you and your dog enjoyed your stay and hope you will come back to see us again. Warm regards, Gus Genetti

    Reviewed 15 August 2017

    Not much positive to say. Dumpy building, tacky restaurant that wasn't open on a Sunday. The room was ok, except for the spider that was residing there with me! Carpet frayed, hallways dark, breakfast unremarkable.More

    Review collected in partnership with Best Western
    Thank kristag268
    Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference CenterResponded 16 August 2017

    Dear Krista, Thanks for your input. Yes, our carpet is in need of replacement. In fact, the new carpet is in our warehouse and the installation will starting soon. The new bold pattern we selected will knock your socks off! Thanks for confirming that it's...More

    Reviewed 15 August 2017

    Thinking of staying in Wilkes Barre and not sure you can find a good place to stay? Relax. Here it is. The staff of this hotel convey this message very clearly, "Relax. We care about you and we will take care of you."

    Review collected in partnership with Best Western
    Thank jackhS7838EG
    Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference CenterResponded 16 August 2017

    Jack, Thank you for your review and compliments. We are so glad you were able to relax and enjoy your stay with us. We hope to see you again. Warm regards, Gus Genetti

    Reviewed 14 August 2017

    Was pleasantly surprised at this hotel, great room and fantastic complimentary breakfast. Very friendly and helpful staff. There was a wedding there and even though we were not part of that event we were still treated very nicely and staff went out of their way...More

    Review collected in partnership with Best Western
    Thank O1965BJpatriciap
    Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference CenterResponded 15 August 2017

    Dear Traveler, Thank you for your wonderful review and all of your compliments. We're glad you enjoyed your stay and hope to see you again. Best regards, Gus Genetti

    Reviewed 13 August 2017

    we arrived very, very late and my elderly mom was exhausted. chris allowed us to use the last remaining handicapped parking place so she wouldn't have to walk so far. he was warm and welcoming, as was the morning staff.

    Review collected in partnership with Best Western
    Thank beckyl333
    Response from GusGenetti, Owner at Best Western PLUS Genetti Hotel & Conference CenterResponded 15 August 2017

    Becky, Thank you for your review and compliments to the staff, especially to Chris at the front desk. They are appreciated and I will be passing them along. We're glad you enjoyed your stay and hope to see you again. Best regards, Gus Genetti

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Room Service
    • Airport Transportation
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$92 - US$160 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Wilkes-Barre
    • #2 Family Hotel in Wilkes-Barre
    • #2 Romantic Hotel in Wilkes-Barre
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms ,
    • Suites
    • Number of rooms
    • 72
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Hotels.com, Expedia, Booking.com, Travelocity, Cancelon, Hotwire, Cheap Tickets, getaroom.com, Evoline ltd and HotelQuickly so you can book your Best Western PLUS Genetti Hotel & Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Pennsylvania >
    • Pocono Mountains Region >
    • Luzerne County >
    • Wilkes-Barre
    • Also Known As
    • Best Western Genetti Hotel Wilkes-Barre ,
    • Best Western Wilkes-Barre ,
    • Wilkes-Barre Best Western
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    Traveller (57)
    Room & Suite (15)
    Dining (11)
    Pool & Beach (4)
    Hotel & Grounds (58)
    Bathroom (7)
    Business Centre & Event Rooms (2)
    Nearby
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    2.20 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    purepro333
    10 May 2017|
    AnswerShow all 3 answers
    Response from GusGenetti | Property representative |
    All of our mattresses are Serta Pillowtops. They are a couple years old, but all of the guests love them. We seldom have a complaint. Please feel free to give us a call at 570-823-6152 if you have any further questions!
    0
    Votes
    ericag1
    20 December 2016|
    AnswerShow all 4 answers
    Response from GusGenetti | Property representative |
    Hello, Unfortunately, we do not have an indoor pool and jacuzzi for all of our guests, but we do have an outdoor pool that opens later in the spring and throughout the summer. If you are interested in the jacuzzi's... More
    0
    Votes
    vicklucy
    14 October 2016|
    Answer
    Response from GusGenetti | Property representative |
    Hi Vic, I apologize for the delayed response. Our pillows are a 100% poly fiber, 22oz. 22c1cc-c comforel standard pillows. If you have any questions, please feel free to give us a call at 570-823-6152 and ask for our... More
    0
    Votes
    Room Tips
    "Friendly staff comfy bed and pillows"
    Read review
    "Ours looked on the street; it was small, but just fine."
    Read review
    "Get connected room if you have two rooms booked"
    Read review
    "3rd floor close to the main street, but still very quiet at night."
    Read review
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