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Holiday Inn Express Wilkes Barre East

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Holiday Inn Express Wilkes Barre East
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243 Reviews from our TripAdvisor Community

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Showing 238: English reviews
Dorval, Canada
Reviewed 15 November 2016

Our room looked tired and could use a good updating. While the staff interaction was good, the room itself just did not sparkle as most HIE rooms do. The breakfast room was alright, but at 9:00 AM, 3 of 5 coffee urns were empty, and only ones on the upper level had coffee.

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Helpful?
Thank ScouterPaul
Michael N, General Manager at Holiday Inn Express Wilkes Barre East, responded to this review

Hello ScouterPaul, Thank you for staying with us at our Holiday Inn Express of Wilkes Barre. We are working hard to improve upon the areas you mentioned. We do have our Wi-Fi internet upgrade due to be completed by the end of this month. We also are upgrading all rooms with 43" TV's! The fitness center is set to be...

Winchester, Virginia
Reviewed 6 November 2016 via mobile

We stayed at this hotel because we were going to a concert at the Mohegan Sun. The hotel even had a shuttle that goes thee which can help because parking at the casino is tight. Great pool hot tub and Sauna. Nice breakfast. Convenient to I81

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Helpful?
Thank Susan S
Michael N, General Manager at Holiday Inn Express Wilkes Barre East, responded to this review

Hello Susan S, We appreciate you choosing our Holiday Inn Express for your recent visit to Wilkes Barre. We are committed to our guests overall satisfaction. We hope to welcome you again during your next visit. It is our pleasure to serve you. Thank you! Michael Nafus General Manager

Illinois
Reviewed 30 October 2016 via mobile

As the title states, whenever I stay here it's a good stay. The Front End staff has seemed to have changed since the last time I've been here however they still seem friendly. Rooms are comfortable and typical of a Holiday Inn Express. You know what to expect when staying here. My biggest gripe was that the Hotel Wi-Fi was...

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Helpful?
Thank Matthew B
Michael N, General Manager at Holiday Inn Express Wilkes Barre East, responded to this review

Hello Matthew B, We appreciate your feedback & loyalty to our Holiday Inn Express of Wilkes Barre. We want you to know that your comments & suggestions are taken seriously. We are working hard to improve upon the areas you mentioned. We do have our Wi-Fi internet upgrade due to be completed by the end of this month. We also...

Leesburg, Virginia
Reviewed 19 October 2016

My wife and I stayed at the property on October 1, 2016.My wife is a Manger at a sister property with IHG in the DC area. It was a very positive stay beginning with the front desk at check in. Thomas Sabetta Jr.was outstanding with his customer service and professionalism! He made our stay comfortable. The entire staff was outstanding,...

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Helpful?
Thank Michael R
Tom S, Guest Relations Manager at Holiday Inn Express Wilkes Barre East, responded to this review

Michael R, It was a pleasure accommodating you and your wife. I am so happy you enjoyed your stay with our hotel and saw how great our staff truly is. We hope to welcome you back in the near future!

Derry, New Hampshire
Reviewed 18 October 2016 via mobile

Best advise when you see a lot of young boys in athletic gear best not to have a room near the elevator. Clean. Great staff. Nice spacious room. Comfy bed and pillows with choice of soft or firm. My only small complaint: no bottled water available for guests. They did have iced water and cups at the front desk and...

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Helpful?
Thank Kimberly M
Tom S, Guest Relations Manager at Holiday Inn Express Wilkes Barre East, responded to this review

Kimberly M, Thank you for your review. We are so happy that you enjoyed your time with us and look forward to welcoming you back in the near future. Hopefully next time you will be able to enjoy our delicious breakfast buffet.

New York Mills, Minnesota
Reviewed 15 October 2016

stayed there sat oct. 8th 2016 around 500pm.We were looking for a good nights rest after a long drive.It did not happen.that night, They had a boys soccer team there.The kids were totally out of control.running up and down the hallways slamming doors.went to the front desk to complain they said the parents had signed a paper that the kids...

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Helpful?
Thank cyoung32
Tom S, Guest Relations Manager at Holiday Inn Express Wilkes Barre East, responded to this review

cyoung32, Thank you for your review and bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We strive to make sure all of our guests have a comfortable and quiet stay. Your feedback will be shared with our staff and make the necessary changes regarding...

Charlottesville, Virginia
Reviewed 24 September 2016

Our room at the HIE was fine: clean, properly set-up, plenty of towels. Parking was easy...and close by the front door. Check in was smooth. This property is near the Mohegan Sun Poconos. The hotel offers a shuttle...nice. The downside was guests coming in very late and holding a conversation in the hall at 4:44 am and then convening in...

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Thank JJH1764
Tom S, Guest Relations Manager at Holiday Inn Express Wilkes Barre East, responded to this review

JJH1764, Thank for your review. We are happy you found our hotel and staff up to your standards. Your feedback will be used to better serve our guests as to assure that no one's stay is affected by noise. Our Maintenance Department has been made aware of the ice machine and is currently making it operational again. We hope you...

Reviewed 9 September 2016 via mobile

A little bit hard to find as we had to climb a hill but a Great look out of area ,clean room,nice breakfast area, friendly staff,met some nascar ford crew members that stayed there ps. Nice race track

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Thank Charles P
Tom S, Guest Relations Manager at Holiday Inn Express Wilkes Barre East, responded to this review

Charles P, Thank you for your review. We are so happy you chose our hotel and enjoyed yourself while crossing off an item on your bucket list. Hopefully you will get the chance again to attend a Pocono race in the near future.

Akron
Reviewed 6 September 2016

Spent five night here on a business trip. Typical Holiday Inn Express (which is good) thats why I usually stay at these hotels when possible. This place is a bit hidden-sits up on a hill and you have to drive through a bank parking lot to get to the hotel. Can be a bit deceiving. Room was small a queen...

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1Thank IEBob
Tom S, Guest Relations Manager at Holiday Inn Express Wilkes Barre East, responded to this review

IEBob, Thank you for your review. We are so happy you enjoyed your extended stay with us. We are currently in the process of a planning a renovation which will update our rooms. We hope to welcome you again soon.

Kalamazoo, Michigan
Reviewed 2 September 2016

After a 12 hour drive, we were counting on a HIE to be comfortable. This place is very dirty, worn, and old. The bed linens were very suspect.....so thin, I thought they were parchment and ??wrinkled, or???. No fan in bathroom. Carpeting in rooms and throughout are absolutely FILTHY. This morning people were at breakfast and all the sneakers were...

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1Thank Mombocita

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Wilkes-Barre East. We welcome you to historic Wilkes-Barre and our hotel, the newly renovated Holiday Inn Express. Located in the Pocono foothills, this Wilkes-Barre, Pennsylvania hotel is ideal for business & leisure travelers with its easy access to I-81 and Hwy. 315. Business travelers seeking Wilkes-Barre accommodations will appreciate our hotel's courtesy shuttle to the Wilkes-Barre/Scranton Airport (AVP), just eight miles away. We re convenient to businesses such as Fortune Fabrics, American Silk and the Social Security Center. Additionally, the Veterans Administration Hospital is one mile away. Leisure travelers enjoying a getaway to the Poconos will love our location. From a heritage tour to a sporting weekend, we want to be your home away from home. Our hotel in Wilkes-Barre is a great starting point for day trips to Rickett s Glen State Park, and we re only one mile from the Mohegan Sun Casino. Wachovia Arena is three miles away. This newly renovated Wilkes-Barre hotel offers you one of the best hotel deals in Wilkes-Barre. We offer a courtesy shuttle for trips within a mile of our hotel. From our indoor heated pool (opening Sept 2009) to the on-site fitness center, our hotel has upgraded amenities you can enjoy. In addition, our high-speed, wireless Internet access helps you stay connected. So on your next visit to the Diamond City, Stay Smart at the Holiday Inn Express hotel in Wilkes-Barre, PA. ... more   less 

Additional Information about Holiday Inn Express Wilkes Barre East

Address: 1063 Highway 315 Blvd, Wilkes-Barre, PA 18702-6926
Region: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Price Range: RM428 - RM593 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Wilkes Barre East 2.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Holiday Inn Express Wilkes Barre East Hotel Wilkes-Barre
Wilkes-Barre Holiday Inn
Holiday Inn Wilkes Barre
Hampton Inn Wilkes-Barre
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Wilkes Barre East staff and other travellers.
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Questions? Get answers from Holiday Inn Express Wilkes Barre East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The highway was out of the back of the hotel, perhaps request a room that faces the front.”
 of 5 bubbles Jpm383, 13 Jan 2017 | Read review
“Better to have view on the city than on the mountains”
 of 5 bubbles 524michelj, 19 Nov 2016 | Read review
“Ask for the "early to bed" area....maybe if enough people ask for it, the hotel will create one.”
 of 5 bubbles JJH1764, 24 Sep 2016 | Read review
“All the rooms are the same.”
 of 5 bubbles 429lucp, 23 Aug 2016 | Read review
“Choose a room facing the front of the hotel overlooking the valley.”
 of 5 bubbles CT-Foodie60, 10 Jun 2016 | Read review
5 of 5