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Hampton Inn Philadelphia / Willow Grove

626 reviews
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Traveller (27)
Room & Suite (10)
Dining (3)
Overview
  • Excellent42%
  • Very good25%
  • Average18%
  • Poor9%
  • Terrible6%
Travellers talk about
“pa turnpike”(32 reviews)
“front desk staff”(20 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Family Rooms
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Hampton Inn Philadelphia / Willow Grove
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (626)Write a Review
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43
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LanguageEnglish
246
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111
61
43
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All reviewspa turnpikeconvenient locationfront desk staffrooms are cleancomfortable bedcomplimentary breakfastbusiness tripfitness centerwafflesnice stayphiladelphiachannelshighwayrates
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1 - 5 of 622 reviews
Reviewed 1 week ago

I have stayed here multiple times over the last several years for work. Staff is always friendly and accommodating but hotel beginning to show its age. Room carpet was loose and buckled, chair had stains on it, and no desk lamp. Be aware there are...More

Thank SheWhoTravelsTooMuch
Response from Cynthia S, General Manager at Hampton Inn Philadelphia / Willow GroveResponded 6 days ago

Thank you so much for sharing your experience. We apologize about the issue you experienced with your carpet, chair and the missing desk lamp. We have addressed so that no other guest has the same experience.

Hotel's Favourite
Reviewed 20 September 2017

We had a great stay here. Josie at the front desk is a welcoming and professional young lady. This is a great hotel for a restful night and a nice breakfast if you are visiting in the area. Conveniently close to the turnpike entrance.

Review collected in partnership with Hampton
Thank EMOLEO
Response from Cynthia S, General Manager at Hampton Inn Philadelphia / Willow GroveResponded 30 September 2017

Thank you so much for your kind review. We truly appreciate your feedback and we share your review with our entire team.

Reviewed 1 week ago

The room was booked while traveling. Everything was very good. I would definitely recommend this hotel to anyone traveling to the Willow Grove area and or surrounding areas. The staff were friendly and knowledgeable.

Review collected in partnership with Hampton
Thank Sallie M
Reviewed 1 week ago

Quoted an AARP rate at walk up accepted it and booked 3 nights. upon checkout noticed they had raised the rate 20.00 a night on 2 of the 3 days.Told the on duty manager there was no mention of a rate change for the duration...More

Review collected in partnership with Hampton
1  Thank ronaldsK3698OQ
Response from Cynthia S, General Manager at Hampton Inn Philadelphia / Willow GroveResponded 6 days ago

Thank you so sharing your experience. We have shared your review with our leadership team.

Reviewed 2 weeks ago

Great places to eat close by. Staff has a printed handout to help you make your selection. Staff was very helpful. Breakfast was hot and tasteful . The breakfast staff was so attentive was almost like eating in a restaurant.

Review collected in partnership with Hampton
Thank 405archies
Response from Cynthia S, General Manager at Hampton Inn Philadelphia / Willow GroveResponded 2 weeks ago

Thank you so much for your review. We are so glad that you enjoyed our local restaurants. We are lucky to have so many great choices available. Our breakfast team appreciates your kindness.

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Multilingual Staff
Dry Cleaning
Laundry Service
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$92 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$92 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (27)
Room & Suite (10)
Dining (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
zwa1098
2 May 2017|
Answer
Response from Richard K | Reviewed this property |
If you need to stay there call the manager and ask if the restriction is hard and fast. When I was in that age group using a credit card to cover the room and expenses was of a higher importance than age. PS: do you look... More
1
Vote
Happyseniors_11
26 July 2015|
AnswerShow all 5 answers
Response from bennetj | Reviewed this property |
We stayed at the hotel while attending the 2015 Philadelphia Flower Show. in typical Hampton Inn fashion, we encountered no problems with the hotel.
0
Votes
Room Tips
"Select one away from the train tracks"
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"Choose a room with an even number. The odd numbered room face the railroad tracks."
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"Stay on the street side to avoid some train noise."
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"Far side near trees backs to train. Pick the street side or above the 2nd floor."
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