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Crowne Plaza Hotel Reading

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Crowne Plaza Hotel Reading
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632 Reviews from our TripAdvisor Community

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Showing 629: English reviews
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long island
Reviewed 3 days ago NEWvia mobile

Stayed there for Friday-Sunday with 11U team. Heather was absolutely great,went out of here way to make the team feel comfortable. Great stay ! Breakfast was awesome ,chef begged to please ,great choices.

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Helpful?
Thank broncs918
Reviewed 1 week ago via mobile

last week my girl friend and I went to crown plaza hotel in reading to meet some friends there to have dinner , I was surprised with you good food and you best customer service that we had , I wasn't expecting it , but chef Rachid make us feel that we are home all the time that we been...

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Helpful?
Thank Jaouad H
Management response:

Thank-you for your fabulous review and comments. We look forward to being of service in the future and I will be happy to share your comments with Chef Rachid and our culinary team.

Reading
Reviewed 2 weeks ago

The Crowne is a great place to have a serious committee meeting for large events. They offer an early morning breakfast buffet that is outstanding. They also offer if requested a private room for committee's (20 people) These truly can be working meetings with little or no interruptions from the Crowne staff. Good food !!!

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Helpful?
Thank John V
Management response:

Thank-you for your wonderful review. It is fabulous to hear that our facilities, service and staff accommodated your committee meeting and that it was successful. We appreciate your comments and look forward to being of service in the near future.

Reviewed 3 weeks ago

I excepted a 13 week contract in Reading Pa but little did I know the difficulty I would incur trying to find housing in pa, so I was force to check in to another hotel when my primary and backup plan fell through for housing. I was just about out of options In my search thinking about canceling my assignment...

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Helpful?
Thank Cassandra B
Management response:

Cassandra, Thank-you for taking the time to recognize our team and their efforts. It was wonderful having you hear and you will be missed. We hope to have the opportunity in the future to be of service to you.

Reviewed 3 weeks ago

I occasionally travel out of state for conferences during the year, so I do not stay at hotels often. I can honestly say that this was one of the better hotels I have visited in Pennsylvania. I found that all of the staff were amiable, courteous, and helpful from the front desk to room service. During my brief one night...

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Helpful?
Thank Michael R
Management response:

Thank-you for your detailed review and it is wonderful to hear that you had a stellar experience. I will be happy to share your feedback with our team, particularly Kim, she will be happy to hear that she made your stay memorable. We look forward to being of service in the near future.

Reviewed 4 weeks ago via mobile

I was there on Thursday night for the big event 600 people . Food was very good ,chef rashid is the best but server wasn't good and banquet manger jose was rude. Food is really delicious ,thank you chef Rashid.

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Thank atifmo7
Management response:

Thank-you for your wonderful review and valuable feedback. I will be happy to share your feedback with our team and will ensure that on your next visit you will be satisfied on all levels. we hope to see you again soon.

Philadelphia, Pennsylvania
Reviewed 4 weeks ago

I was there last night for the 600 big event. The food was great. Chef Rachid and Chef Tim did a superb job for cooking. Everything was good except the service. I will come here again. I give this hotel a 5 stars out of 5 stars.

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Thank hzanzoul
Management response:

Thank-you for attending one of our special events here at the Crowne Plaza and it is wonderful to hear that you had a memorable experience. I will be happy to share your feedback with Chef Rachid and Chef Tim. They will be happy to hear that they created a special event for you.

Williamsport, Pennsylvania
Reviewed 4 weeks ago

This is going to be an honest review, and I am not going to spare feelings. I apologize right upfront if this review upsets anyone, but sometimes it's better to know the truth. Checking into the hotel was wonderful. The desk clerk switched me from a room with two beds to one bed, at my request. My husband and I...

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Thank girlygirl243
Management response:

Thank-you for taking the time to write such a detailed review of your experiences. I am happy to hear that you enjoyed a number of our amenities and I will be happy to pass your feedback on to our team. Thursday is Caliente night in Goodnites and it is a special event with a cover charge inclusive of an all...

Reviewed 4 weeks ago

Hands down my favorite place to stay when I am in Reading. The rooms are clean, the beds are comfortable, the staff is amazing and the amenities are great. This hotel is full service has a restaurant with bar, breakfast buffet and is right in the middle of everything with tons of places to shop and eat and if you...

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1Thank Travis K
Management response:

Thank-you for your fabulous response. Wonderful to hear that we exceeded your expectations and that you truly enjoy our location and all we have to offer in the surrounding area in Reading. We hope to be of service in the near future.

Reviewed 4 weeks ago

We were there for Coast Guard training. Friday night we were told that he restaurant was closed on weekends. We could eat in the bar. It was too cold to go out so we did eat in the bar. Not so nice. The next day we had classes and there was no heat. The buffet breakfast was awful. We should...

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Thank Kathy S
Management response:

Thank-you for your review and feedback. I do apologize for the negative perception we gave you during your recent stay. Goodnites is our bar and lounge with a bar menu and the same exact menu that we offer in Prime Restaurant. We normally serve dinner in Goodnites when we have a group in as it is more interactive and more...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
We invite you to join us in the heart of Berks County Pennsylvania. Whether you are here on business, or shopping at the Vanity Fair Outlets, we are committed to making your stay with us memorable. Our professional staff lives the spirit of hospitality with warm welcoming smiles, and the strong desire to exceed your expectations. Every hotel can offer you a bed, free WiFi, and Continental breakfast but they can't do it with the passion and dedication our staff has to you, our guest! Thursday evenings stop by Goodnites Lounge and enjoy "Caliente" our very own Latin night. Featuring authentic Latin food, great music and friendly people. Any day of the week is a great time to visit "Prime Steak & Wine", offering delicious foods that will satisfy even the most discerning palate. Thinking about getting away with the girls for the weekend? Park your car when you arrive and you won't need to get back in it until you're ready to leave. We've got it all here with our SPA-taneous and SHOP-taneous Getaways. ... more   less 

Additional Information about Crowne Plaza Hotel Reading

Address: 1741 Papermill Rd, Wyomissing, PA 19610-1207
Region: United States > Pennsylvania > Wyomissing
Price Range: RM518 - RM863 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Reading 3.5*
Number of rooms: 265
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Also Known As:
Crowne Plaza Reading
Crowne Plaza Wyomissing
Sheraton Reading
Reading Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Reading staff and other travellers.
5 questions
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Conneaut Lake, Pennsylvania
over a year ago
Bayonne, New Jersey

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Questions? Get answers from Crowne Plaza Hotel Reading staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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