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Holiday Inn Express Middletown / Newport

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Holiday Inn Express Middletown \/ Newport
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379 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Middletown / Newport
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Showing 358: English reviews
Madison, Wisconsin, United States
Reviewed 16 April 2014

Even though we arrived at 3:45pm and our check-in time was 3:00pm, there were somehow no rooms available for us. We had a very short amount of time to get ready for a wedding. Staff cleaned a room in about 10 minutes and told us we would be 'upgraded' to a suite. Problem is that we had requested 2 beds...

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Helpful?
1Thank Casey K
IHGCare, Guest Relations Manager at Holiday Inn Express Middletown / Newport, responded to this review

Dear Casey K, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again...

Cumberland, Rhode Island
Reviewed 14 April 2014

I came here for a night away. We got a room with a jacuzzi, however when we went to turn it on it was brown water. The maintenance person came down and said they had a broken tank. So we couldn't use the jacuzzi. So we thought we would go down to the pool and hot tub, that room is...

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Thank Kristen C
IHGCare, Guest Relations Manager at Holiday Inn Express Middletown / Newport, responded to this review

Dear Kristen C, Thank you for taking the time to write us a review regarding your recent stay. We are sincerely sorry to read about your negative experience with the jacuzzi. Rest assured that these issues will be looked into. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary...

Waterbury, Connecticut
Reviewed 8 April 2014 via mobile

For the price you can't go wrong! I stay in the Newport area around the holidays I enjoy doing touristy things like overpaying to look at the same mansion I've already seen three times just because its all decorated for Christmas. That's why when it comes to a hotel less is more! This is the best place to stay if...

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1Thank Rachel H
Charleston, South Carolina
Reviewed 30 March 2014

This hotel is not a luxury property and cannot be held to that standard. However, for a moderately priced facility, it exceeded my expectations in many ways.. The staff members were professional and friendly. My room, No. 145, was on the backside of the hotel and was extremely quiet. I enjoyed three great nights of uninterrupted rest. The pool area...

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Thank Mary D
Scarsdale NY
Reviewed 25 February 2014

This is a nice-looking hotel that always delivers less than you expect. I've stayed here before and written middling reviews. I wasn't really considering booking here again, but got a jaw-droppingly low price via Kayak, so, okay. First thing: This hotel seems to court groups of visiting sports teams, so be prepared for noise. (You'll figure out who's been making...

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1Thank miatagirl
IHGCare, Guest Relations Manager at Holiday Inn Express Middletown / Newport, responded to this review

Dear miatagirl, Thank you for your feedback and for choosing to stay in our hotel again. It is really nice to know that you liked our breakfast buffet selections. On the other hand, my apologies for the inconvenience you experienced over the unsatisfactory service you received from the staff. Your comments are being shared with the hotel management and appropriate...

Providence, Rhode Island
Reviewed 18 February 2014

We checked into this hotel after being disappointed by another area hotel. We had stayed at this hotel a year before and we felt comfortable to return to a place that was familiar. Our room smelled fairly clean (no tobacco smells or moldy smells). However, when I inspected underneath the bedding I was not pleased to find human hairs on...

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Thank musiklef
IHGCare, Guest Relations Manager at Holiday Inn Express Middletown / Newport, responded to this review

Dear musiklef, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the...

Bristol, Rhode Island
Reviewed 10 January 2014

Stayed here for New Years...decent location if you don't mind a cheap cab ride to newport. The walls in the hotel were pretty thin but the the rooms were very nice and the hotel was clean. Would stay here again for the price.

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Thank amaral_kid
Upstate New York
Reviewed 1 January 2014

Spent three nights here in December, just after Christmas. Downside was a huge group of children staying for a hockey competition with parents who seemed unfamiliar with any form of discipline! Management seemed to get it calmed down after the first night and gave us a discount so all fine. As always, our top floor room was comfortable and clean...

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Thank Trancedevo
Boston
Reviewed 26 December 2013

I stayed here for a wedding in nearby Newport, and everything was fine. 1 King bed with a sofabed and we were able to get a Crib as well for no charge. Everything was clean, and the room was spacious enough that the 4 of us did not feel overly cramped. Granted we did not spend a ton of time...

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1Thank Trav3l1er
IHGCare, Guest Relations Manager at Holiday Inn Express Middletown / Newport, responded to this review

Dear Trav3l1er, I appreciate you taking the time to review your experience with us. I am glad that you found our rooms to be spacious and well maintained and our location was suitable for your needs. I hope we get the chance to host you again soon should your travels bring you back to the area. Sincerely, Pam G Case...

York, PA
Reviewed 12 December 2013

When we arrived we were given an upgrade to a suite due to being platinum members. The suite was spacious and had all we needed. It was clean and had a fridge, microwave, coffeemaker, a cooktop stove and even dishes. All really nice things to have. We were facing Chili's restaurant which wasn't so great because trucks were unloading in...

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Thank amsirius

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located just minutes from downtown Newport, Beaches, The Newport Mansions and so much more; Holiday Inn Express Middletown is the perfect retreat from a long day of adventures and exploration. ... more   less 

Additional Information about Holiday Inn Express Middletown / Newport

Address: 855 West Main Road, Middletown, RI 02842
Region: United States > Rhode Island > Middletown
Price Range: RM414 - RM1,562 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Middletown / Newport 2.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Holiday Inn Express Middletown / Newport Hotel Middletown
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Middletown / Newport staff and other travellers.
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Questions? Get answers from Holiday Inn Express Middletown / Newport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms in the back”
josee19963, 11 Apr 2017 | Read review
“Even my ground floor rooms have been super quiet in either wing every time.”
markn733, 31 Jan 2017 | Read review
“Book in advance to take advantage of good rates!”
jeffcT5222PI, 15 Jan 2017 | Read review
“Rooms are well constructed. All rooms are quiet. We stayed lower level, no problem.”
637fayem, 29 Oct 2016 | Read review
“Ask for a room toward the rear of hotel to avoid road noise.”
BIGDAVE57, 19 Oct 2016 | Read review
5 of 5