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TV only had one channel , not enough towels & TOO MANY ROACHES!!! Found one in bed & that's when I thought of sleeping in the car. Or thought of sleeping with the lights on. So e under door big enough for a squirrel to...More
We were delayed by flooding on I95 south and Choice Rewards rep suggested this hotel at about 1am. A lot of hotels were sold out. The women hanging about the walk ways should have been a clue. The first room was occupied. When we opened...More
The entire staff needs to be retrained on hospitality and customer service! The ladies at the front desk were RUDE and unprofessional! I regret ever spending my hard earned money there! We will never return!!
Back in Beaufort and power has not been restored in my home and most parts of the town, so unfortunately I'm here at the Econo Lodge. I really wish I made reservations earlier at the Holiday Inn next door. This place is filthy and disgusting....More
Thank Michelle S
Response from ECONOLODGE414, Manager at Econo Lodge BeaufortResponded 14 October 2016
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests...More
Blood or feces on the mattress, not sure which, dirty towels, mold, shower fitting coming off, door didn't lock. I was charged $93 but the room was $72 and got no apology or compensation. It is horrendous