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Suburban Extended Stay Hilton Head

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Traveller (37)
Room & Suite (20)
Pool & Beach (2)
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Overview
  • Excellent27%
  • Very good18%
  • Average11%
  • Poor10%
  • Terrible34%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Suites
Fitness centre
Kitchenette
2 Star Hotel
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Rooms
9 Jul10 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (143)
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45
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LanguageEnglish
40
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45
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All reviewsfamily atmospherewould stay here againcrystalkitchenetteoutlets
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1 - 5 of 143 reviews
Reviewed 4 April 2018 via mobile

The place is now called nextloft extended stay. I only wish the owner of my company had read the reviews before booking our entire crew into this dated, dingy, dirty hotel. The common areas are filthy. Does not look like they have ever run a...More

2  Thank retailtuna
Reviewed 19 March 2018 via mobile

Upon arrival the lobby looked clean and the staff up front was courteous, but it went south from there. This place could be so much better, given a much needed inside renovation and thorough deep cleaning! The one single elevator had questionable stains on all...More

1  Thank Anita R
Reviewed 13 December 2017

Yes, this hotel is not new. It is an extended stay hotel. However, it is taken care of. If you have a problem with your room, the staff is quick to action. Crystal Bennett, the hotel manager, is WONDERFUL! She is truly the best thing...More

1  Thank drdcpa
Reviewed 16 September 2017 via mobile

This is not the most updated hotel and the wear and tear shows, however, I have never met such a friendly and amazing staff. They stayed during the hurricane and with a sense of humor. I would stay again just for the staff interaction.

Thank KirstynNC
Response from Suburban H, Guest Relations Manager at Suburban Extended Stay Hilton HeadResponded 18 September 2017

Thank you so much for your comments. We enjoy our guests and love when we can make them happy. We would love to see you back. We have been doing some upgrades and hope that some more are done the next time you visit!

Reviewed 29 August 2017 via mobile

Nice on the outside, a dump within. The rugs are dirty. The refrigerator was moldy inside. Water dripped in the bathroom sink. In a week they did not change the sheets. The pool was green, & not with envy. The people in the room above...More

3  Thank Christine H
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Self-Serve Laundry
Meeting Rooms
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$69 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$69 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (37)
Room & Suite (20)
Pool & Beach (2)
Questions & Answers
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Room Tips
"The main building is for shorter stays, the other buildings are for extended stays"
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"Stay at a different hotel."
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"Sta somewhere else!"
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"Rooms are small. Get the king if you want the space."
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