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Francis Marion Hotel

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Francis Marion Hotel
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2,751 Reviews from our TripAdvisor Community

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Showing 2,719: English reviews
Aston, Pennsylvania
Reviewed 28 August 2015

This hotel was simply the best! The location in the historic district was great, so close to everywhere I wanted to go. The staff is very attentive, helpful and pleasant. My room was very comfortable and the air conditioning was to die for! The Francis Marion is my hotel next time I'm in Charleston!

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Helpful?
1Thank ginared56
FMH_Manager, Manager at Francis Marion Hotel, responded to this review

Simply the best? Thank you so much for the kind words! I'm glad you enjoyed the location and attentive staff so thoroughly, and we can't wait to welcome you back the next time you travel to Charleston. Take care, Stephen Parker, Hotel Manager

Karns, Tennessee
Reviewed 28 August 2015

Francis Marion is an older property that has seen better days. Great location, but it needs work in the rooms. Stayed in a suit. Paid big bucks. Bed was nice. Everything else was either dated and uncomfortable or kinda cheap. Service was great. People working there were outstanding and accomidating.

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Thank M O
FMH_Manager, Manager at Francis Marion Hotel, responded to this review

While I'm glad that you enjoyed the location and friendly service, of course I'm disappointed that you were less impressed impressed with the suite you stayed in! We always want you to be completely comfortable, and if this isn't the case, please never hesitate to bring your concerns to our attention. I hope you'll give us another opportunity to put...

Reviewed 25 August 2015

I have heard that the lower rooms have significant street noise but I ended up booked on the 12th floor which was a suite with fully equipped kitchen, two rooms and a great view. Everyone was tremendously helpful - as I now have a son at the local college, I will plan on going back a number of times.

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Thank Zencapitalist
FMH_Manager, Manager at Francis Marion Hotel, responded to this review

Thanks for the delightful review -- what a treat to read! Sounds like that twelfth floor room was just what you were hoping for, and I'm glad you enjoyed yourself thoroughly. I look forward to welcoming you back before long! All the best, Stephen Parker, Hotel Manager

Northern Ireland, United Kingdom
Reviewed 25 August 2015

The Hotel was just fantastic, very central to everything; spotlessly clean, with exceptionally warm, pleasant, genuine and friendly staff especially Mr. Gary Larrick (front desk Manger) who all went out of their way to make your stay a very happy, pleasurably and memorable one, nothing was to much bother for them. The Lobby was just out of this world we...

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Thank Diarmuid S
FMH_Manager, Manager at Francis Marion Hotel, responded to this review

I'm so happy to hear that you enjoyed your stay with us so thoroughly! That's wonderful, and I appreciate you deciding to leave such a kind review for us here on TripAdvisor. I'll be passing the compliments along to the rest of the staff as soon as I can, and I look forward to welcoming the two of you back...

new york
Reviewed 24 August 2015 via mobile

My girlfriend and I just returned from the Francis Marion Hotel after going out on a weekend getaway. While the lobby is elegant and beautiful and the location is a prime downtown location I was left feeling utterly disappointed during our stay. Unfortunately our two day getaway was cut short due to issues with our flight and since I booked...

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5Thank prdtpc
FMH_Manager, Manager at Francis Marion Hotel, responded to this review

The last thing I ever want to hear is that you left our hotel feeling utterly disappointed -- that's very sad news, and not at all the impression we hoped to leave you with, of course! I'm very sorry that you had trouble getting a good night's sleep in your room. It's true that as an older hotel, we're working...

Reviewed 22 August 2015 via mobile

My boyfriend and I booked a 6 night stay at the Francis Marion Hotel, and boy did we enjoy it! Our room was in a great location, and even had 2 wonderful views of Charleston through both windows! Housekeeping was up to par with all of our needs, we greatly appreciate them for everything. We both enjoyed the excellent location...

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Helpful?
2Thank Melissa C
FMH_Manager, Manager at Francis Marion Hotel, responded to this review

Melissa, I'm glad that you and your boyfriend enjoyed your stay with us so thoroughly, from the central location to the beautiful views! It's true true that as an older hotel, we're working with limited space and resources, but we're always in the process of making renovations. I hope we'll have the pleasure of welcoming you back again soon! Take...

Bonita Springs, Florida
Reviewed 21 August 2015 via mobile

My husband and I spent 3 days in Charleston last week and stayed at the Francis Marion Hotel. Not only was the location superb, we found the hotel to be charming and the staff was WONDERFUL! Rooms were clean, spacious and very lovely. Everyone was Very pleasant and went out of their way to help with any concerns we may...

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1Thank Susan G
FMH_Manager, Manager at Francis Marion Hotel, responded to this review

Susan, I'm so thrilled to hear that you and your husband enjoyed your stay with us so much! I can't wait to share the kind words with the rest of our staff. I hope you'll be back to see us again before too long! All the best, Stephen Parker, Hotel Manager

Fleming Island, Florida
Reviewed 20 August 2015 via mobile

Our agency held a conference at the Francis Marion Hotel. The staff were spectacular and extraordinarily helpful. Everyone was friendly and seemed genuinely happy to be there. The rooms were clean and were well-kept. Some of the decor was a bit dated, and the door had a tendency to bang when I opened and closed it, but other than that...

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1Thank Retired4402
FMH_Manager, Manager at Francis Marion Hotel, responded to this review

I'm so glad we were able to help out with your conference! (And thanks again for choosing to host it at our hotel, of course. We appreciate it!) We hope to welcome you back to Charleston again in the future. All the best, Stephen Parker, Hotel Manager

Columbus, Georgia
Reviewed 20 August 2015

The Francis Marion is just beautiful and is a great value as well. We arrived VERY late, and needed to change our room from a King to 2 doubles. Unfortunately, they had no more doubles available. BUT, they brought a rollaway bed, and put us in a room that had 2 bathrooms. The rollaway was as comfortable as the king...

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Helpful?
1Thank Kelly P
FMH_Manager, Manager at Francis Marion Hotel, responded to this review

Kelly, so wonderful to hear that you'll be back! We're delighted to know that your first stay was a great one and we'll get the chance to do it all over again in the future. I'll be sharing your compliments with the rest of the team shortly! Safe travels, Stephen Parker, Hotel Manager

Santee, South Carolina
Reviewed 19 August 2015

You really get the feel of "old" Charleston with wonderful staff and great amenities. I would highly recommend this hotel to anyone that wants that Southern charm. The staff is friendly the valet parking was quick and safe. The rooms were clean and updated with that southern charm.

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1Thank jky504
FMH_Manager, Manager at Francis Marion Hotel, responded to this review

That's a great way to put it! Really wonderful to hear that you'd recommend us to others after your stay. Thanks again for letting us host! All the best, Stephen Parker, Hotel Manager

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Amenities

Highlights
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience unsurpassed views of the historic harbor at the Francis Marion Hotel, the only high-rise hotel in Charleston’s historic district. All 234 guest rooms including 10 Suites and 7 Penthouse Suites are tastefully furnished for today’s sophisticated traveler, and provide modern conveniences from wireless Internet access, voicemail and data ports to on-demand movies. ... more   less 

Additional Information about Francis Marion Hotel

Address: 387 King Street, Charleston, SC 29403-6468
Region: United States > South Carolina > Coastal South Carolina > Charleston
Price Range: RM801 - RM1,782 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Francis Marion Hotel 4*
Number of rooms: 234
Reservation Options:
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Also Known As:
Francis Marion Charleston
Hotel Francis Marion
Hotel Style:
#5 Spa Hotel in Charleston
#13 Business Hotel in Charleston
#15 Luxury Hotel in Charleston
#21 Family Hotel in Charleston
#24 Romantic Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Francis Marion Hotel staff and other travellers.
15 questions
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Hartselle, Alabama, United States
4 months ago
Montclair, Virginia
1 day ago
Marana, Arizona

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Questions? Get answers from Francis Marion Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a harbor view on a high floor.”
bobandmarieclaude, 24 Apr 2017 | Read review
“Rooms overlooking Marion Square have terrific views.”
elivers2017, 16 Apr 2017 | Read review
“Some rooms probably had a good view; ours on the 4th floor did not. Ask when making reservation.”
brandel50, 14 Apr 2017 | Read review
“get the bottom line price--taxes & everything up front”
  • King st, early morning, outside of hotel going east
  • view from room 1106
daflores, 13 Apr 2017 | Read review
“A microwave or small refrigerator would be nice.”
858sallyd, 12 Apr 2017 | Read review
5 of 5