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Holiday Inn Express Charleston

677 reviews
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Traveller (35)
Room & Suite (24)
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Overview
  • Excellent56%
  • Very good30%
  • Average10%
  • Poor2%
  • Terrible2%
Travellers talk about
“front desk”(99 reviews)
“cinnamon rolls”(18 reviews)
“room was clean”(41 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Charleston
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Rooms
5 Feb6 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (677)Write a Review
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Traveller rating
365
194
71
18
13
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LanguageEnglish
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365
194
71
18
13
Show reviews that mention
All reviewsfront deskcinnamon rollsroom was cleanfree breakfastbreakfast areagreat stayfolly beachconvenient locationclose to downtownwould stay here againcookieseasy accessminute driveyogurtstaff was very friendly and helpfulashley riverhistoric district
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1 - 5 of 661 reviews
Reviewed yesterday

This hotel had the most comfortable beds. The WI/FI was a little slow but I was there for the rest before the cruise. I had booked through the hotel travel arrangements to and from the port. The hotel answered questions I had concerning times the...More

Thank Gary M
Hotel's Favourite
Reviewed 16 December 2017 via mobile

Have stayed at this location several times in the past few years. **Recently renovated..As New ! Was nice before...now even better! Amazingly beautiful, updated rooms. Clean. Easy access on off main thoroughfare, close to eats and stores.

1  Thank buffalofeathers
Response from KellyFassett, Manager at Holiday Inn Express CharlestonResponded 4 weeks ago

Thank you for your comments. We just finished a complete renovation of the entire property. We love our brand new rooms, and are glad to hear that you do too! Thank you for your repeat business- we look forward to your next visit!

Reviewed yesterday

My wife and I arrived around 12:00 on our arrival day, Mrs. Sherry was working the front desk and she checked us in early. She was very friendly and helpful. The room was one of the cleanest hotel rooms I have ever been in. The...More

Thank drewwallace2018
Reviewed 2 weeks ago

From the time we made reservations, this was a great experience. We needed and wanted adjoining rooms, and they made sure we were accommodated. Very nice rooms with plenty of room for adults. Nice to have an in-room refrigerator. Staff was wonderful and friendly and...More

Thank Ed W
Response from KellyFassett, Manager at Holiday Inn Express CharlestonResponded 1 week ago

Thank you for your feedback. We love to hear that you had a great experience with us! Thank you also for the mention of our staff- they are wonderful at making our guests feel right at home, while providing information, directions, and tips on how...More

Reviewed 2 weeks ago

The hotel was clean and quiet. The staff delivered excellent customer service. Cheryl at the front desk went above and beyond. We booked the Don't Miss the Boat package. We found the shuttle provider, Charleston Downtown Limo, to be prompt, courteous, and efficient. They were...More

Thank jduskey
Response from KellyFassett, Manager at Holiday Inn Express CharlestonResponded 1 week ago

Thank you for your feedback, and for your mention of our staff member, Cheryl. We are happy that you were able to take advantage of our cruise package. It is a great value, and makes the pre- cruise experience so much more convenient! We also...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$95 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Best Value Hotel in Charleston
#15 Family Hotel in Charleston
#27 Romantic Hotel in Charleston
#31 Business Hotel in Charleston
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$95 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Best Value Hotel in Charleston
#15 Family Hotel in Charleston
#27 Romantic Hotel in Charleston
#31 Business Hotel in Charleston
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (35)
Room & Suite (24)
Dining (20)
Pool & Beach (3)
Hotel & Grounds (43)
Bathroom (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
partygirl602
16 August 2017|
AnswerShow all 4 answers
Response from Skip H | Reviewed this property |
no
1
Vote
dolorestravel
24 March 2017|
Answer
Response from yankeefan1969 | Reviewed this property |
The airport is about 20 minutes. I do not know if they have a shuttle. Cruise port is about 10 minute drive.
1
Vote
Linda H
22 January 2017|
Answer
Response from Tracie W | Reviewed this property |
In a previous post, they answered that they are not pet friendly.
0
Votes
Room Tips
"Prompt Service"
Read review
"all rooms are good"
Read review
"We had nice rooms both times we stayed, 3rd floor recently, 1st floor prior visit"
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"Liked my room near the stairs. There is only one elevator and at times it is full."
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