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Charleston Marriott

Marriott HotelsUS$229*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Charleston Marriott
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1,089 Reviews from our TripAdvisor Community

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Showing 1,067: English reviews
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Reviewed 2 days ago NEW

I stayed for business for 3 nights.The hotel was neat and clean and the rooms were nice with very comfortable beds. The staff was friendly. Our party had a lot of trouble with the wifi. It was either very slow or mostly didn't work at all. There was no explanation for the lack of wifi service. Also since I would...

Thank Lisa491
Reviewed 2 days ago NEW

After a stay in New York what a wonderful contrast. Efficient and very friendly service with nothing too much trouble. A special mention for Brian one of the bell boys who was exceptionally helpful and courteous. Ate Many times in the restaurant which was faultless in their food and service. Would highly recommend

Thank angelaScunthorpe
Avon, Connecticut
Reviewed 3 days ago NEW

This is a standard Marriott. I went on business, attending an event. The rooms are pretty normal. I will say that I got upgraded to a suite, but it was laid out a bit funny. It was more like two adjoining rooms, with one room laid out like a living room. The door between the two rooms was small /...

Thank SamirJain
00gc, Manager at Charleston Marriott, responded to this review

Dear Samir Jain, Thank you for being our guest at the Charleston Marriott. We are so pleased you had a pleasant stay and that you especially enjoyed our fitness center. Thanks for your business, and we hope to welcome you back anytime you are in our area. Sincerely, Charles Moore Hotel Manager Charleston Marriott

Algonquin, Illinois
Reviewed 6 days ago NEW

Stayed at the Charleston Marriott for a convention held on property. The hotel itself was nice, the rooms were standard Marriott and comfortable. Everything worked well including the Wi-Fi. The conference services were a little difficult, it appeared that the property under estimated the space requirements of the group. I used guest services a number of times and was happy...

Thank YourBizDr
00gc, Manager at Charleston Marriott, responded to this review

Dear YourBizDr, Thank you for staying at the Charleston Marriott while attending a convention. I am glad you found our hotel to be clean, comfortable, and up to date. These dynamics along with the wonderful staff makes us the hotel of choice when in Charleston. Thanks for choosing us, and we hope to have the pleasure of welcoming you back...

Reviewed 1 week ago NEWvia mobile

Nearing sundown and exhausted from a rough 14-hour day of traveling through storms and flooded roads. Keith literally talked me through the maze of flooded streets, lead me to the hotel and was at the curb to greet me when I drove in! Mason took excellent care to greet me with a smile, bell-hop my belongings and valet park my...

Thank Automatic Cover S
00gc, Manager at Charleston Marriott, responded to this review

Dear Automatic Cover S, It was a pleasure having you as our guest at the Charleston Marriott. We are pleased that you felt safe and cared for during this emergency crisis. It is of paramount importance to us that our guests are secure, particularly at times such as this. We are glad to know our staff took great care of...

New Braunfels, Texas
Reviewed 1 week ago via mobile

We very much enjoyed our recent stay here. We knew it was a little outside the historic district, but the price was right. One major perk is this hotel has a shuttle that takes you into the heart of the historic district, it runs on the half hour from morning until about 11pm, it costs $6 for the whole day....

Thank Fox-Williams-TX
00gc, Manager at Charleston Marriott, responded to this review

Dear Fox-Williams-TX, Thank you for sharing your experience with fellow online reviewers regarding your stay at the Charleston Marriott. We are pleased to know that you loved our modern property, the great value we offer for the price and especially our shuttle service. Thanks again for choosing us, and we look forward to the opportunity of welcoming you back in...

Bluffton, South Carolina
Reviewed 1 week ago

My husband and I have stayed here 4 times over the last 4 years. The first time we did not like it at all as hotel was very to-dated and run down. Recently we stayed there (in the last 2 weeks) twice due to the location near MUSC Hospital. My husband went to a specialist there and then had a...

Thank Jan Z
00gc, General Manager at Charleston Marriott, responded to this review

Dear Jan Z, Thank you for your loyalty and choosing to stay at the Charleston Marriott. We are delighted to know our location was ideal for your visit and that you were impressed with the service provided by our staff. I will share your words of appreciation with my team to recognize them for the hard work they do every...

Reviewed 1 week ago

They get the basics right in this hotel. Really friendly, pleasant, funny professional staff. Rooms are clean and tidy and the swimming pool is a really nice place to spend the time. They try to charge you for the water in your room, any wifi access, and the shuttle into town, however- which given the price of the hotel is...

1Thank Nick J
00gc, Manager at Charleston Marriott, responded to this review

Dear Nick, thank you for choosing our hotel for your stay. I was pleased to hear you enjoyed your overall stay with us. I am disappointed that you felt what you paid for the room did not support your experience. We regularly review our rates to stay competitive with other full-service hotels and I will follow up with my Revenue...

Springfield, Virginia
Reviewed 1 week ago

Stayed there two weeks ago for a conference. Arrived early, not surprised to learn room was not ready. No problem, they said they'd call me. Went to restaurant for a sweet tea, thinking it would only be a short while. Waited 3 hours ... 45 minutes AFTER advertised check-in time. Computers were down (or something). People arriving after me were...

Thank RamblinJAG
00gc, Manager at Charleston Marriott, responded to this review

RamblinJAG, thank you for providing us with feedback. I apologize that you had an unsatisfactory check-in experience, as we truly take pride in our service to our guests. I have shared your remarks with my team and we have taken immediate action to ensure that this does not happen again. We hope you will give us another chance to welcome...

A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

I enjoyed my stay here. Nicely decorated, clean, awesome food, close to great shopping, attentive staff and great amenities. I would return again. Parking can be a pain during peak season but overall.

Thank A TripAdvisor Member
00gc, Manager at Charleston Marriott, responded to this review

Dear Guest, Thank you for the excellent rating! We are very pleased that you loved the modern look of our hotel, enjoyed our award-winning food, and felt pampered by our friendly staff. We value your business and look forward to your next stay at the Charleston Marriot. Sincerely, Charles Moore Hotel Manager Charleston Marriott

247 photos of this hotel

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All Traveller Photos (187)
Dining (5)
Hotel & Grounds (35)
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Room/Suite (32)
Bathroom (17)
Pool/Beach Area (10)
Other (63)

Management photos: Courtesy of the property manager

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Dining (12)
Hotel & Grounds (15)
Business Centre/Function Rooms (3)
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Room/Suite (19)
Bathroom (4)
Other (5)
11/06/2017 12/06/2017
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  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Saffire Restaurant & Bar
Saffire Restaurant & Bar
Cuisines: American, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience true southern hospitality and innovation at its finest at the Charleston Marriott. Our location overlooking the Ashley River offers easy access to beautiful downtown Charleston, SC. Recently redesigned modern guestrooms welcome you with stylish furnishings and plenty of space to relax, work or enjoy all that our beautiful city has to offer. Luxurious hotel amenities include high-speed wireless internet, shuttle service, state of the art business and fitness centers. Savor delicious favorites at our signature on-site restaurant, Saffire. Unwind enjoying the Ashley River sunset with a cocktail at one of the only roof top bars in Charleston, Aqua Terrace. If you're downtown planning a social event or wedding, take advantage of our hotel's 50,000 square feet of event space. If you're here simply to relax, enjoy your time by our spacious outdoor pool or courtyard area. Our hotel is the one spot where you can work & play, mix & mingle, and connect & relax. That's brilliant. That's the Charleston Marriott! ... more   less 

Additional Information about Charleston Marriott

Address: 170 Lockwood Blvd, Charleston, SC 29403-5123
Region: United States > South Carolina > Coastal South Carolina > Charleston
Price Range: RM905 - RM1,640 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Charleston Marriott 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Charleston Marriott Hotel Charleston
Marriott Charleston
Hotel Style:
#35 Business Hotel in Charleston
#35 Family Hotel in Charleston
#37 Romantic Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Charleston Marriott staff and other travellers.
11 questions
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See all questions (11)

Questions? Get answers from Charleston Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No Balconies”
  • View from the concierge lounge
JanZ67, 19 May 2017 | Read review
“Higher floors with river views are nice.”
KeithF143, 1 May 2017 | Read review
“don't stay in 421”
162jerryp, 26 Apr 2017 | Read review
“Avoid being near the elevator. Very noisy w/ paper thing walls!”
, 23 Apr 2017 | Read review
“Higher floors offer a great view”
  • Cooper Bridge Run
  • Mary, Kathy and Katie at Cooper Bridge Run
  • Night View of the famous bridge
H6148XGmarym, 4 Apr 2017 | Read review
5 of 5
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