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Charleston Marriott

1,176 reviews
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Traveller (214)
Room & Suite (102)
Dining (21)
Overview
  • Excellent40%
  • Very good35%
  • Average16%
  • Poor6%
  • Terrible3%
Travellers talk about
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,176)Write a Review
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All reviewsthe concierge loungehistoric districtshuttle servicehotel shuttlenice hotelashley riverfront desk managerfree parkingrooftop bardowntown areahotel restaurantper daythird floorshort drivenice poolcomfortable roomsbell staff
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1 - 5 of 1,154 reviews
Reviewed 4 days ago

The valet, front desk and bar staff was first class and very well trained. When it came to the room, the living area was a little tired, mattress old and the bathroom needs demolition. It is a great location... Please renovate.More

1  Thank Richard C
Response from TeamMarriott, Manager at Charleston MarriottResponded 3 days ago

Dear Richard C, Thank you for sharing your generous comments about our service - it does not go unnoticed. We also appreciate your observations about the overall condition of your room and apologize that it did not live up to your expectations. Your feedback will...More

Reviewed 1 week ago

This hotel staff went the extra mile! They were the most accommodating and helpful staff I have had.... Danny Till and Andrea Evans at the front desk were kind, happy and found me the most wonderful room, the balcony made the trip with my daughter...More

3  Thank JeanneRieger
Response from TeamMarriott, Manager at Charleston MarriottResponded 1 week ago

Dear JeanneRieger, Thank you for sharing your glowing feedback. Here at the Charleston Marriott, we strive to provide outstanding service, and it is encouraging to receive confirmation that our efforts make a difference. I can’t wait to share your kind compliments with my staff. Thanks...More

Reviewed 1 week ago via mobile

This hotel is away from the hustle and bussel of downtown historic Charleston. We stayed in historic downtown last year and enjoyed ourselves but this year we decided to stay in luxury, the hotel Is fabulous, they offer you a shuttle to downtown for free...More

3  Thank marie s
Response from TeamMarriott, Manager at Charleston MarriottResponded 1 week ago

Dear marie s, Thank you for loyalty towards our brand and for choosing to stay at the Charleston Marriott. We are delighted to know you thoroughly enjoyed your time with us and that our service and accommodations were above and beyond your expectations. Your feedback...More

Reviewed 2 weeks ago

Hotel has a good location down on the waterfront There is no problem getting into historic downtown as the hotel operates an excellent efficient shuttle service The room was large and well equipped Service from all staff members in the hotel was excellent The restaurant...More

1  Thank annoflondon
Response from TeamMarriott, Manager at Charleston MarriottResponded 2 weeks ago

Dear annoflondon, Thank you for your review regarding your stay at the Charleston Marriott. We are so happy you were overwhelmed not only by our friendliness but also with your comfortable room. I will surely share your compliments with my shuttle drivers. We hope to...More

Reviewed 2 weeks ago

Hotel was clean and well maintained. Had to get them to drain my sink on the first night and the internet connection was horrible for NETFLIX. Had to pay extra for better video support. At this point no hotels should charge for internet services. Build...More

2  Thank anthonycA8503TV
Response from TeamMarriott, Manager at Charleston MarriottResponded 2 weeks ago

Dear anthonycA8503TV, Thank you for your review regarding your stay at the Charleston Marriott. We are pleased you had an overall pleasant experience. However, we are unhappy to read that you were not pleased with some of our facilities. Your review will be taken as...More

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123456231
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$198 - US$405 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Family Hotel in Charleston
#35 Business Hotel in Charleston
#37 Romantic Hotel in Charleston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$198 - US$405 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Family Hotel in Charleston
#35 Business Hotel in Charleston
#37 Romantic Hotel in Charleston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (214)
Room & Suite (102)
Dining (21)
Pool & Beach (11)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
mamagans
1 January 2018|
Answer
Response from EmilyC123 | Reviewed this property |
I would contact the hotel directly and ask them
0
Votes
Luv2vacation
4 December 2017|
AnswerShow all 2 answers
Response from EmilyC123 | Reviewed this property |
I've been in a few Marriotts on holidays and there is always a breakfast restaurant open for guests
0
Votes
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123456
Room Tips
"All are good"
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"Room was small - maybe a corner room is larger"
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"Higher the better!"
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"Great pool!"
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