We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Good experience overall. I stayed here while visiting the Conagree National Park, and it's a good location for that and for seeing Columbia.
The Pros: Rooms are spacious, clean, have good furniture and plenty of outlets. The beds are comfortable; the bathroom is large and...More
Made this reservation online and got a terrific rate for a room with 2 queens and a separate seating area. The beds were really comfy and I love their pillows. Great location off 77 and very very clean.
I love this place!!!!!! Very friendly staff❤ All needs have been met. They even have washers and dryers. The location to restaurants and Wal-Mart is within walking distance. The room is fabulous. It has its own small dance floor in each room. I know that's...More
I normally have nothing but good things to say about Holiday Inn Express, but this hotel was not the normal experience. It is independently-owned and operated, and I had one problem after another after checking in here. First I had to change rooms because the...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbia-Fort JacksonResponded 28 November 2017
Thank you so much for your review of our hotel. Please allow me to apologize for the challenges you had with our WiFi. I am also sorry that your room and the service you received from our staff did not live up to...More
Is a couple of exits from post, Walmart and Aldis a cou Ke of miles away, plenty of chain eateries around. Lobby, halls, elevators were welcoming. Bed, pillows, and linens are great! Our room had 2 TVs, king bed, pullout couch on the lower level....More
The room was not actually overcharged. After changing a form of payment it can take 3-5 business days for the original authorization hold to be released by the bank. The same applies for incidental authorizations. It is... More
The room was not actually overcharged. After changing a form of payment it can take 3-5 business days for the original authorization hold to be released by the bank. The same applies for incidental authorizations. It is unlawful for a hotel to charge anything additional other than the price agreed upon at the time of booking unless the guest does not qualify and has booked a discounted rate. The only other charges that a hotel will impose are purchases made directly at the hotel or if there is any damage in the room. In this particular case none of this applied.
Are you sure you want to delete this answer?
"First floor is cooler, and the A/C can be questionable..."