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All reviewsceiling fanfort jacksonfront deskcinnamon rollsjacuzzi tubpancake machinewaffle housearmy graduationother hotelsfirst floorsitting areaindoor poolbusiness centerbooked this hotelstaff was very friendly and helpfulking bedmini fridge
We are seldom disappointed in a Holiday Inn Express -- and this HIE served to bolster that claim. The staff was friendly, welcoming and attentive - the desk clerk upgraded our room at check-in and it was clean, roomy, and gave us a comfortable retreat...More
The hotel is nice. The bed is comfortable. I could not thermostat right in room, too hot or too cold. The ceiling fan stopped working on the second day. The bathroom and shower were very nice. Staff were friendly. Breakfast is typical, nothing special. My...More
1 Thank Ksgralapp
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbia-Fort JacksonResponded 30 April 2016
Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate our bed, bathroom, staff, and location. However, I was concerned to see that you were not impressed with the...More
Bianca and Stacee were very gracious and made many allowances for our Friday evening event and Friday night stay. The quality of the hotel exceeded our guests' expectations. They got high-dollar accommodations at very affordable rates.
- Alpha Kappa Alpha Sorority, Inc. ~ Omega Gamma...More
We came for a quick stop on our road trip.
The room was very clean and the main room offers privacy from the bathroom and what looks like a family room. The family room is very spacious even after taking out the sofa bed. I...More
An easy on, easy off hotel with plenty of parking. The breakfast lady Leanne ? was wonderful- so welcoming, clearing your table, filling up coffee for folks heading out to work. Ads say within walking distance to restaurants- quick fish place next to hotel was...More
The room was not actually overcharged. After changing a form of payment it can take 3-5 business days for the original authorization hold to be released by the bank. The same applies for incidental authorizations. It is... More
The room was not actually overcharged. After changing a form of payment it can take 3-5 business days for the original authorization hold to be released by the bank. The same applies for incidental authorizations. It is unlawful for a hotel to charge anything additional other than the price agreed upon at the time of booking unless the guest does not qualify and has booked a discounted rate. The only other charges that a hotel will impose are purchases made directly at the hotel or if there is any damage in the room. In this particular case none of this applied.
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"Get a suite with a jacuzzi tub. They are like $10 more and they're spacious and brand new"