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Hyatt Place Columbia / Downtown / The Vista

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Traveller (33)
Room & Suite (29)
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Overview
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819 Gervais St Main Entrance located at 808 Lady St., Columbia, SC 29201-3125 See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
3 Star accommodation
Additional information
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Offers from Hyatt Place Columbia / Downtown / The Vista
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Reviews(702)
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Brett321
Mid Florida, Florida
15453
Reviewed 5 days ago
First, though I have been an avid reviewer, it's been a while since posting a review here on TA, so it is a special experience bringing me out of semi retirement on making reviews - though I have stayed in dozens or possibly hundreds of stays since. Also, I booked the room which was not part of the conference hotel nearby, which would have been more convenient, but I recently achieved a higher status on Hyatt, know that Hyatt Places are reliably good (note the facilities, rooms, breakfasts, bar area, amenities, business centers at this property are all above average), and took a chance... but the night I arrived really late, I had just driven 4-5 hours straight from central Georgia in a lot of tough stormy weather, finding the hotel a little off the main drag in an older industrial area (the hotel is offset, a little hard to see at night), and after a couple misunderstanding with the third party parking attendants (note: parking generally not free) who said valet and self park was full and had to go to an overflow lot down the block... I was a little stressed. At check in, Sarah did something I did not expect....she told me to relax, went straight out to the lot (in the rain) and came back with an excellent solution. After parking and taking care of check in, I unpacked and set up my computer. I like to make the room TV a second screen for my laptop, but could not get the remote or TV to switch input to HMDI. Back down to see Sarah, she instantly solved it by locating a different, more functional remote (I think it was controlling a lobby TV) which absolutely fixed the issue. A few other "little things" like that over the course of my 2 day stay from Denzell and some of the other team members, took this stay into the memorable category. The team and property are a cut above, and highly recommended.
Thank Brett321
Paradise43099596246
20
Reviewed 1 week ago
We opted for Hyatt Place for a convention in Columbia and were quite pleased with our choice. It is a small, trendy little place in a perfect location that is about a block away from the convention center. You do have to cross Gervais St, but that was fine with us since being across the street from the hopping bars of Columbia provided us a much quieter night's sleep. The room was very comfortable and the staff were always very pleasant and most accommodating. The free breakfast spread was definitely above average compared to most with many choices and great coffee that was always very plentiful whenever we returned for refills. We will stay here again when we return to Columbia.
Thank Paradise43099596246
Response from Austa J, Front Office Manager at Hyatt Place Columbia / Downtown / The Vista
Responded 6 days ago
Thank you for your kind review, Paradise43099596246! Glad to see that you were very pleased you made Hyatt your choice here in the Vista! Also, were very glad to hear you enjoyed our newest addition to our Hyatt amenities, our Membership Breakfast! With our free membership, we provided a fresher and healthier breakfast that's also available to purchase for our non-members too! Sorry to plug this into my response to your review, but I really do think it's very good along with everything else you get to experience here. On that note, safe travels and hopefully we'll see you again at the next convention! Austa J.
Wanderer22045865842
Boston, Massachusetts
10
Reviewed 1 week ago
The entire staff, from the moment I walked in, to the moment I left were extremely friendly and engaging. The hotel is well located, with many dining options available within walking distance. This was the third time I stayed at this hotel and plan to do so again.
Review collected in partnership with Hyatt Hotels
Thank Wanderer22045865842
Response from Austa J, Front Office Manager at Hyatt Place Columbia / Downtown / The Vista
Responded 6 days ago
Thank you very much for your review, Wanderer22045865842! We're extremely happy that you enjoyed your third stay with us! It's always nice to hear from our returning guests and hearing that we've continued to make your stays very welcoming. Travel safe and we're looking forward to seeing you again soon! Austa J.
Resort00974286624
10
Reviewed 1 week ago
Beautiful and spacious hotel; comfortable bed/mattress. Unfortunately the room was only partially cleaned & stocked the first night -e.g. found paper note from a prior guest on floor, a few hairs in the bathroom etc. There was only one large towel the first night; the housekeeper did not clean before the 2nd night and only left one clean towel the third night. Cart of towels etc in the hallway overnight. Worst of all, the room smelled moldy. I should have asked to move to another room; however I was very busy at meetings during the day and just didn't have the energy to move everything out.
Review collected in partnership with Hyatt Hotels
Thank Resort00974286624
Response from Austa J, Front Office Manager at Hyatt Place Columbia / Downtown / The Vista
Responded 6 days ago
Thank you for your review on us, Resort00974286624! I apologize on behalf of our staff that you had such an uncomfortable stay with us. Usually we are more on top of these things, but it sounds like we really failed this time around. Since then we have corrected our housekeeping staff and made sure to upgrade our upkeep along with other features here at Hyatt. If you'd like for us to further address this matter with a one on one call, our General Manager Mr. Chad Howard would be happy to talk with you to make sure your next stay with us will be much better than this stay was. Feel free to contact us at 803-978-2013 between 8am to 3pm to allow Mr. Howard or any other of our senior staff to assist you with this matter. Thank you very much for letting us know of these issues and we hope to see you soon. Austa J.
NorthStar37158393043
10
Reviewed 2 weeks ago
Stayed here during my business trip. All the staff was very professional and the service provided was on the top level. Mr. Hervé Girault made my day every time I returned back to the hotel as we held a little talk.
Thank NorthStar37158393043
Response from Austa J, Front Office Manager at Hyatt Place Columbia / Downtown / The Vista
Responded 6 days ago
Thank you so much for your review, NorthStar37158393043! We pride ourselves for having such a friendly staff, and glad you got to meet our Lead Valet guy, Hervé! We hope you come visit us again soon! Mr. Hervé is a great man to talk to! Austa J.
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About
Description
The Hyatt Place Columbia/Downtown/The Vista is a new downtown hotel in the Capital City. Our hotel is located within the heart of Columbia's premier art and entertainment district, The Vista. A short walk will More get you to over 75 restaurants and entertainment venues, the Columbia Metropolitan Convention Center, Colonial Life Arena and the University of South Carolina. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Pool
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Restaurant
Breakfast included
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Hotel Style
Onsen
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Number of rooms
130
Price range
US$112 - US$340 (Based on Average Rates for a Standard Room)
Location
United States > South Carolina > Columbia
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Number of rooms
130
Price range
US$112 - US$340 (Based on Average Rates for a Standard Room)
Location
United States > South Carolina > Columbia
Photos
Traveller (33)
Room & Suite (29)
Dining (26)
Pool & Beach (2)
Business Centre & Event Rooms (4)
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Questions & Answers
Ask a question
ann p
16 October 2017|
AnswerShow all 4 answers
Response from Gr8fllady | Reviewed this property |
Yes they do
0
Votes
jklogan1970
29 September 2017|
AnswerShow all 8 answers
Response from Chad H | Property representative |
We do have a smaller lot in front of the hotel. Once that is full we over overflow parking across the street.
0
Votes
qiuet o
12 May 2017|
AnswerShow all 3 answers
Response from Chad H | Property representative |
We do not offer a social hour, but we have a full bar and 24/7 food and beverage. Chad H. General Manager
0
Votes
Room Tips
"Rooms on the North side and above the 2nd floor has a nice skyline view."
Paradise43099596246
1 week ago
Read review
"High floor away from the ice machine and elevator."
LuvDaSun222
4 weeks ago
Read review
"Six floors in the hotel; we asked for a room on a higher floor. Facing north can be noisy."
CircleCityJanet
9 Jul 2018
Read review
"Rooms facing the parking lot may be quieter than those on Gervais St"
SanctuarySeeker13
24 Feb 2018
Read review
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