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This is definitely a hotel that you will not want to stay in:
1. My room was not ready to move into, even though the front desk said it was ready.
2. If you are there to attend a course, training, etc for the Army,...More
Response from IHGService, Guest Relations Manager at Candlewood Suites Columbia-Ft. JacksonResponded 17 August 2016
Thank you for being an IHG Rewards Club member and for taking the time to share your comments. We would like to express our sincere apologies for any inconvenience your check-in experience may have caused you. We also regret to know that we...More
When I first arrived discovered the location was no in the safest part of town. My original room was not acceptable. They did fix it and gave me one next door. The furnishing are out dated and vinyl. It was 99 degrees out side and...More
Thank Anna E
Response from IHGService, Guest Relations Manager at Candlewood Suites Columbia-Ft. JacksonResponded 5 July 2016
Dear Anna E,
Thank you so much for taking the time to leave us your feedback. As one of our valued IHG Rewards Club Member, we greatly appreciate your loyalty to our brand. We are deeply sorry we fell below your expectations specifically with the...More
Nice place to stay with family going to Army Graduation for soldiers at Ft. Jackson. Best location to and from base and to many eateries.
The rooms have comfortable beds and small kitchens that were very clean. A Newly remodeled Lobby and Laundry room (no...More
I was in the Columbia area for a couple weeks for an extended business trip, and the staff here were friendly and helpful. The place was inexpensive, clean, comfortable, and I loved the suite amenities. I could bring in my own food and use the...More
I stayed here for about month and was very satisfied. My room had an updated kitchen with nice appliances. The bedding and pillows were very comfortable. The staff was friendly and eager to help. I especially liked that the use of washers and dryers were...More
Response from TobiAnn S | Property representative |
Are beds are not platformed based, they are on bed rails. I hope this does not deter you from choosing our property. We have a wonderful staff and property. Please do not hesitate to call the hotel with any other... More
Are beds are not platformed based, they are on bed rails. I hope this does not deter you from choosing our property. We have a wonderful staff and property. Please do not hesitate to call the hotel with any other questions. (803) 727-1299.
Stephen O'Connor - GM