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Quality Inn & Suites Civic Center

257 reviews
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Traveller (27)
Room & Suite (40)
Dining (8)
Overview
  • Excellent32%
  • Very good39%
  • Average17%
  • Poor9%
  • Terrible3%
Travellers talk about
“room was clean”(22 reviews)
“pet fee”(9 reviews)
“mellow mushroom”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Quality Inn & Suites Civic Center
Special Offer: Choice Privileges Points
Hotel deals
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (257)Write a Review
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83
91
43
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9
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83
91
43
23
9
Show reviews that mention
All reviewsroom was cleanpet feemellow mushroomfridge and microwaveneeded a pet friendly hotelrooms are greatolder hotelwafflesfirst floorbreakfast was includedchoice hotelsanyone travelingdefinitely stay here againback homeconvenient locationrestaurants in the areacivic center
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1 - 5 of 249 reviews
Reviewed 1 week ago

A convenient and clean place for the night. But, front desk person was the best part (staylo? or candre?). OK, we had just driven from a gig in Fl and were still dressed as Santa and Mrs. Claus. We arrived late, but she made us...More

Thank Z9163IOalanh
Response from Gloria B, Guest Relations Manager at Quality Inn & Suites Civic CenterResponded 3 days ago

Dear Z9163IOalanh, Thank you so much for this review of your visit with us. We are so proud that you felt welcome and enjoyed your visit. Please make us your home when you travel in the Florence area. Most sincerely, Quality Inn & Suites Civic...More

Hotel's Favourite
Reviewed 11 April 2017

Also pet friendly (yea!). Many thanks to Sharon who made us feel welcome even on the telephone while we were on the highway approaching Florence. The location of this hotel is terrific. It is near Rt 95 as well as lots of dining and shopping....More

Thank capecodsailors
Response from Gloria B, Guest Relations Manager at Quality Inn & Suites Civic CenterResponded 12 April 2017

Dear Capecodsailors, Your comments just made our day. Thank you so much for recognizing Sharon and her hard work. We are so glad that we exceeded your expectations with service and location. We look forward to seeing you again soon. Most sincerely, Quality Inn &...More

Reviewed 1 week ago via mobile

I consider myself a fair reviewer. I stayed here at the request of my business. Been to a few Quality Inn's in my travels...I am in some hotel at least every other week across the nation. Really all this stay did was reaffirm why I...More

Thank jwt1234
Response from Gloria B, Guest Relations Manager at Quality Inn & Suites Civic CenterResponded 3 days ago

Dear jwt1234, We are so sorry that you experienced problems during your recent visit with us. Your experience is not typical of our hotel and services, however, we do appreciate your feedback so we can address the items mentioned and make improvements. We do appreciate...More

Reviewed 2 weeks ago via mobile

We stayed at this hotel on our drive from Ottawa, Canada to Fort Pierce, Florida in Dec 2017. This hotel is in a great location with easy I95 access and is pet friendly but charges a “ $20 pet cleaning fee.” And that’s the rub...More

Thank OttawaTravelDuo
Response from Gloria B, Guest Relations Manager at Quality Inn & Suites Civic CenterResponded 3 days ago

Dear OttawaTravelDuo, We sincerely apologize for your room not being prepared properly. You comments are very important so we know of your experience. Thank you for your repeat business and we do hope you will give us another chance to prove we are a good...More

Reviewed 18 November 2017

We stayed here last year and it was excellent; however, on this trip it was like a different place. The room that they gave us was very dirty and smelled like urine. The carpet was wet. ( I could only guess what that was) Also,...More

Thank MJKonLBK
Response from Gloria B, Guest Relations Manager at Quality Inn & Suites Civic CenterResponded 20 November 2017

Dear MJKonLBK, We sincerely apologize for this experience. We have address this problem with our housekeeping staff and hopefully this problem has been resolved. We always appreciate your business and hope you will give us another chance to prove we are still a good place...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$94 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Romantic Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$94 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Romantic Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (27)
Room & Suite (40)
Dining (8)
Pool & Beach (3)
Hotel & Grounds (47)
Business Centre & Event Rooms (6)
Bathroom (5)
Questions & Answers
Ask a question
Pete C
24 April 2017|
AnswerShow all 3 answers
Response from QualityInnflorence | Property representative |
Our rooms are exterior but we do not have assigned parking. If you are on the ground floor you should be able to park if not directly in front then close to your room door. However we don't have assigned parking spaces. If... More
0
Votes
Robert T
27 February 2017|
AnswerShow all 4 answers
Response from QualityInnflorence | Property representative |
We charge a $20.00 non refundable pet fee for 1 or 2 pets. Please inform the front desk you are traveling with a pet so they can place you in our pet section of rooms.
1
Vote
Tamara L Y
17 February 2017|
Answer
Response from QualityInnflorence | Property representative |
We have an out door pool that is not open until the end of April
-1
Votes
Room Tips
"Get there early. Use the coupon in the travel books at the SC Welcome Center."
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"no elevator book in advance to get ground floor"
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"The amenities and cleanliness were a big plus!"
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"Go for the jacuzzi tub!"
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