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SpringHill Suites Florence

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398 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Florence
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Showing 397: English reviews
Albany, New York
1 review
Reviewed 19 May 2015

Upon our arrival we were pleasantly greeted by the staff at the front desk. They were extremely professional and very cordial. They answered our questions and also suggested a great restaurant for dinner that evening. When we returned from dinner, they asked if we enjoyed the restaurant and to let them know if there is anything else they can do.... More 

Helpful?
Thank MJ M
SpringHillFlorenceSC, Manager at SpringHill Suites Florence, responded to this review

Thank you so much for your shining review! As more and more travelers are utilizing the internet for selecting and reviewing hotels, comments like yours mean so much and are simply priceless. We do genuinely care about our guests and want every single minute of their stay at Springhill Suites in Florence to be memorable. Hope to see you again... More 

Iroquois, Ontario
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 8 May 2015

Stopped here for one night on our way home from Florida. Hotel met my husband's criteria of easy on and off I-95. It also met my criteria -- clean, comfortable room with a small refrigerator, microwave and good wifi. Florence is a good stopover if you are travelling I-95 as there are lots of restaurants to choose from and good... More 

Helpful?
Thank seawaykicker30
SpringHillFlorenceSC, Manager at SpringHill Suites Florence, responded to this review

We’re so glad we passed the test! There’s no doubt that it’s easy on and off, but more importantly CLEAN and COMFORTABLE! Our SpringHill Suites here in Florence was completely renovated in 2012, which gives us that fresh and updated feel you noticed. It’s nice that our breakfast choices, pool and parking all worked out well for you. We hope... More 

NC
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 May 2015

I give this 5 stars not because it is the finest hotel, but because it provides everything you would expect from this brand and price range. Good friendly service, cleanliness, convenience to 95, restaurants, and shopping if you wish. I especially like the room arrangement with a sofa area for watching TV. Comfortable beds and big pillows. My husband commented... More 

Helpful?
Thank Sue R
SpringHillFlorenceSC, Manager at SpringHill Suites Florence, responded to this review

We greatly appreciate your 5 star rating, thank you very much! It sounds like you are a real “road warrior”, knowledgeable about what’s important and what to expect. We have a dedicated staff that really works hard to make sure everything is clean and that you feel welcome when you are staying with us. The SpringHill Suites in Florence will... More 

Level Contributor
3 reviews
Reviewed 4 May 2015 via mobile

Upon entering the hotel we were greated by the super friendly front desk staff! They made us feel at home from the start! Our room was beautiful and very spacious! The bed is definitely down in our books as the best ever in a hotel stay! The continental breakfast wasn't your standard stale cereal and hard bread- they offered grits,... More 

Helpful?
Thank Kala1983whetstone
SpringHillFlorenceSC, Manager at SpringHill Suites Florence, responded to this review

Thank you for sharing your thoughts about our Springhill Suites by Marriott. We’re glad you liked the comfy bedding, which was just updated in 2014 to include luxurious queen size foam and feather pillows. It is so nice of you to mention our extended complimentary breakfast; it does have a lot of choices. Our staff appreciates your compliments, too. We... More 

Branford, Connecticut
Level Contributor
123 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 3 May 2015

Nice location near restaurants, easy access off and on I-95, very friendly staff, rooms spacious and clean. Good overnight stop over. Up to Marriott standards. Beds were very comfortable and buffet breakfast was included.

Helpful?
Thank Lauren J
SpringHillFlorenceSC, Manager at SpringHill Suites Florence, responded to this review

Thank you for choosing the Springhill Suites in Florence! We are fortunate to have a great location with lots of restaurant choices that make for a good night when you are on the road. We’re glad to hear that the bed was comfortable and that Marriott standards of excellence were in play. We look forward to seeing you again soon!... More 

Level Contributor
3 reviews
Reviewed 2 May 2015

My husband & I stopped in your hotel on our way back from Florida. I found you on our tripadvisor & was very pleased I did. The room was excellent & the bed was very comfortable, room was clean & had many features a traveler would need. My only complaint is, you should tell the travelers all the taxes you... More 

Helpful?
Thank Pat K
SpringHillFlorenceSC, General Manager at SpringHill Suites Florence, responded to this review

We love it when Guests find us on Tripadvisor! Thank you so much allowing us the opportunity to serve you in your travels! We are so pleased to hear that your stay was a pleasant one. I would like to apologize if there were any surprises caused by the taxes imposed in our area. Currently the tax rate for a... More 

Apollo Beach, Florida
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 28 April 2015

I booked this hotel on my way to and from Washington DC for our family of four. There were a few places to eat close by, ChickFilet and Waffle House and a few others which was nice. The first night our room was on north side of the hotel above the pool and we had a street light directly outside... More 

Helpful?
1 Thank Wonton30
SpringHillFlorenceSC, General Manager at SpringHill Suites Florence, responded to this review

Thank you for choosing our SpringHill Suites Florence, SC! I am so sorry to hear that your experience with our property was less than satisfactory. I would like the opportunity to talk to you personally. Please contact me directly at your earliest convience so that we have the opportunity to discuss your previous stays further. Rion McAllister General Manager More 

Level Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 21 April 2015 via mobile

Excellent service for morning breakfast staff does impeccable job! Friendly and clean! Keep up the good work! Rooms are clean accommodatiing service from front desk polite housekeeping staff grounds keep beautiful.....wish I had better rate with AAA

Helpful?
Thank Nana4lnza
SpringHillFlorenceSC, General Manager at SpringHill Suites Florence, responded to this review

Thank you, Thanks you!! We love to hear when our Guests have a great stay! I'd be happy to explain the way we handle AAA rates at our property. Please call me if you would like to discuss further. We appreciate you choosing our SpringHill Suites. Please come back again soon! Rion McAllister General Manager More 

Darien, CT
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 19 April 2015

The trip up (or down) I-95 from Florida to the Northeast is pretty much a food and lodging desert, limited to fading franchises. One exception is Florence, SC, where a large cluster of restaurants and new hotels -- mostly by Marriott -- is located near I-95 at the Magnolia Mall. My April 11 stay at the Marriott property SpringHill Suites,... More 

Helpful?
Thank 8MoonRiver
SpringHillFlorenceSC, Manager at SpringHill Suites Florence, responded to this review

The Exception – we like that! Our goal is to make that kind of impression on each and every guest that stays at our Springhill Suites in Florence SC. We are so glad you noticed how hard we work to ensure everything is clean and smells fresh. The updated fixtures, like our lighting and vanities create the kind of atmosphere... More 

Phoenixville, Pennsylvania
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 April 2015

My room was huge very very nice! The workout room was very nice. Everyone at the hotel was very nice. Breakfast was very good. It was in a great location! The pool looked nice, I didn't go in. They also have the best lolipops at the front desk!!!

Helpful?
Thank Ashlee M
SpringHillFlorenceSC, General Manager at SpringHill Suites Florence, responded to this review

Well, it was so very kind of you to share your thoughts about our SpringHill Suites by Marriott. The Lollipops you are referring to are a SpringHill Signature item....called Chupa Chups! They certainly are delicious! One fun fact about Chupa Chups is that the wrapper was designed by Salvadore Dali. Our staff appreciates your compliments and hopes next time you... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about SpringHill Suites Florence

Address: 2670 Hospitality Blvd, Florence, SC 29501-7808
Region: United States > South Carolina > Florence
Price Range: RM569 - RM765 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Florence 3*
Number of rooms: 94
Reservation Options:
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Also Known As:
Springhill Suites Florence Hotel Florence
Florence Springhill Suites
Hotel Style:
#2 Business Hotel in Florence
#3 Romantic Hotel in Florence
#7 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Florence staff and other travellers.
4 questions
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Questions? Get answers from SpringHill Suites Florence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“General advice: ask for second floor or above & as close to elevator as possible. Ask for tv channel guide at desk.”
 of 5 bubbles captbridgers, 2 Dec 2016 | Read review
“don't use pull out beds pay the extra $10 to $20”
 of 5 bubbles 882thereser, 14 Nov 2016 | Read review
“Beds sleep great”
 of 5 bubbles jordanbQ9483DN, 3 Nov 2016 | Read review
“Higher floors away from elevators are best for quiet/ice machine on every floor. Wonderful lighting. Overall terrific place to stay!”
 of 5 bubbles theperfectmurder07, 28 Oct 2016 | Read review
“Our room was quiet, clean, and very comfortable.”
 of 5 bubbles dolphinmom33, 29 Jul 2016 | Read review
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