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Hilton Garden Inn Florence

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Traveller (76)
Room & Suite (54)
Dining (7)
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Overview
  • Excellent68%
  • Very good23%
  • Average6%
  • Poor1%
  • Terrible2%
Travellers talk about
“front desk”(83 reviews)
“great hotel”(47 reviews)
“room was clean”(46 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Florence
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Florence
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (856)
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Traveller rating
561
198
55
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561
198
55
17
19
Show reviews that mention
All reviewsfront deskgreat hotelroom was cleansouth carolinaenjoyed my staystaff was very friendlybusiness centersouthern hospitalityafter a long dayindoor poolcookiesdefinitely stay here againlots of restaurantslong driveconvenient locationgreat stoproad trip
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1 - 5 of 850 reviews
Reviewed today via mobile

We stopped here on a trip down interstate 95. Convenient to the highway. Very clean. Breakfast staff was nice, and breakfast was delicious. Lots of stores nearby in case you forgot anything at home. Overall a great stop!

Thank gunvor
Hotel's Favourite
Reviewed 19 March 2018 via mobile

Highly recommend this Hilton Hotel as a great convenient stopping point when traveling down the I-95 corridor. Traveling down from Virginia every year on our winter trek to The Florida keys, this hotel is our go to stopping off point. Conveniently located just off I-95...More

Thank David E
Response from CHERYL B, executive housekeeper at Hilton Garden Inn FlorenceResponded 20 March 2018

Thank you for the nice review of our hotel. look forward to welcoming you back in future.

Reviewed 3 days ago

I stayed at this location overnight and all of the staff I encountered were wonderful. Room was clean, breakfast was delicious, and dinner was great too. I also used the Fitness Center in the morning so I wouldn't have to go to Planet Fitness. Couldn't...More

Review collected in partnership with Hilton Garden Inn
Thank anwatts88
Response from Rob W, Front Office Manager at Hilton Garden Inn FlorenceResponded 3 days ago

Dear anwatts88, Thank you for taking a moment to share your experience. I am happy to hear you found the overall hotel stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your...More

Reviewed 3 weeks ago

The overall service was okay but the reservation taking was rough. I was unable to get the group rate on all three nights. I received and email the next day with the rate for all three nights. The day before travel the hotel debtited my...More

Review collected in partnership with Hilton Garden Inn
Thank jcoopii
Response from CHERYL B, executive housekeeper at Hilton Garden Inn FlorenceResponded 3 weeks ago

Please except my apology for the difficulty with reservations. I am glad though that your experience here at the Hilton made up for the problem with reservations. please come again soon.

Reviewed 4 weeks ago

Fabulous location--near various restaurants, shopping, I-20 Hotel was very clean & offered all your standard amenities. Indoor pool too. Very convenient to be able to check out directly via your hotel TV

Review collected in partnership with Hilton Garden Inn
Thank 677aprilw
Response from CHERYL B, housekeeper at Hilton Garden Inn FlorenceResponded 4 weeks ago

thank you for letting us know that you enjoyed your stay here at the Hilton in Florence we appreciate all our guest concerns and comments. hope to see you again soon

View more reviews
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$132 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Florence
#2 Family Hotel in Florence
#7 Romantic Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$132 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Florence
#2 Family Hotel in Florence
#7 Romantic Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (76)
Room & Suite (54)
Dining (7)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
266Jerry
16 November 2017|
AnswerShow all 10 answers
Response from 149sherried | Reviewed this property |
I did not hear for such a rumor...this hotel was totally clean when I visited!!!
0
Votes
Andrew B
10 May 2017|
AnswerShow all 6 answers
Response from ChadPatterson | Property representative |
Yes we have rooms with hot tubs. They are listed under the room types at time of reservation.
1
Vote
dddmax
15 March 2017|
AnswerShow all 2 answers
Response from dddmax | Reviewed this property |
The staff was friendly and accommodated our request. By doing so they retained a long time client. I'm glad I called the front desk and inquired of them directly.
0
Votes
Room Tips
"Our room was great."
Read review
"We like the extra room, so would choose a suite."
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"hot tub and indoor pool in lobby area"
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"We were in 612 near ice machine and elevator, and never heard either."
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