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Hilton Garden Inn Florence

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732 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Florence
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Showing 727: English reviews
Canada
Reviewed 2 weeks ago

We had a beautiful clean comfortable room. We had dinner in the restaurant, the food was very good. They seemed short staffed, service was a little slow. But is was a very stormy night and the hotel was sold out.

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Helpful?
Thank Larry R
CHERYL B, Executve Housekeeper at Hilton Garden Inn Florence, responded to this review

I am the Executive Housekeeper of the Hilton Inn in Florence S.C. I would like to thank you for taking the time to let us know that the room was clean and comfortable. That is what we strive for each and every guest stay. hope you will stay with us again if you are in area. Sincerely Cheryl Banicki Executive...

Gilford, New Hampshire
Reviewed 2 weeks ago

Reserved here only because we could not get into any of the nearby Marriott properties that were fully booked because of a convention in the area. Had to join their rewards program to get a good rate. Checked in a little after 9 PM on March 30. To describe the front desk staff as unprofessional would be an understatement. No...

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Helpful?
Thank Norm S
James T, Food And Beverage Director at Hilton Garden Inn Florence, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will share this feedback with our team so that we can continually improve our guest experience. Please contact me direct at the email or phone number below if there is...

Atlanta, United States
Reviewed 2 weeks ago

This location knows how to treat a guest. I had some reservation issues and they quickly fixed them all! The service here is outstanding. I know of some 4-star locations that could take lessons here. The location is perfect with proximity to shopping, food and the Civic Center. This place is clean and the cost is very reasonable.

Review collected in partnership with Hilton Garden Inn
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Thank Z31BWjeffm
CHERYL B, Executive Housekeeper at Hilton Garden Inn Florence, responded to this review

I am the Executive Housekeeper of the Hilton Garden Inn in Florence S.C. Thank you for your kind words about the cleanliness of our Hotel. We strive to be the best we can be. Sincerely Cheryl Banicki Executive Housekeeper

Berkeley Springs, West Virginia
Reviewed 3 weeks ago

Eight hours after leaving Orlando, we were ready for a restful evening and a good night's sleep. We found both in Florence at this Hilton Garden. I read other reviews commenting on the friendly staff and the really great breakfast. Both reviews hit the mark - the staff is wonderfully friendly and the breakfast we had here this morning was...

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Thank Davidtw41
Winston-Salem, NC
Reviewed 3 weeks ago

The friendly, kind and accommodating staff will make your stay in Florence, SC a pleasure. Lovely, clean rooms and lobby spaces. Fantastic indoor pool. The hotel is clean and nice but it's the staff that will keep you coming back!

Review collected in partnership with Hilton Garden Inn
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Thank jonnayar
Charlottesville, VA
Reviewed 3 weeks ago via mobile

Stayed this evening at the Hilton Garden Inn. So many reasons to stay here. It is right off 95 in an area of other lodgings and across from the Magnolia Mall. We wanted to try it because they have their own restaurant and we would not need to go out again after arrival. Being 85 and 82 running around after...

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Thank ragmountain
Weston, Massachusetts
Reviewed 3 weeks ago

The rooms are large, clean and modern. The indoor heated pool is small but nicely heated (not too hot, not too cold). The hot tub is sufficiently hot to get the kinks out of your muscles from having driven all day on I-95. The staff was very friendly. The restaurant was surprisingly good for dinner as well as for breakfast.

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1Thank smokeylinks
Greenville, North Carolina
Reviewed 4 weeks ago

Everything was clean and comfortable. The Suite was large and had all the amenities. Great location. The resturaunt was small with a limited menu but the food was good and had a very nice atmosphere. The beds were extremely comfortable. Would definitely stay there again.

Review collected in partnership with Hilton Garden Inn
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Thank Catherinea219
Los Angeles, California
Reviewed 24 March 2017 via mobile

On the recommendation of a local we chose the Hilton for interviewing a local celebrity. The staff could not have been more accommodating. They helped us move furniture to get the lighting and audio set up that we needed. We will repeat

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Thank Channel70Productions
Yankton SD
Reviewed 24 March 2017

Had to pay for full breakfast if you wanted fruit or bagel only. Considering price of room, breakfast to go items should have been free. Some people do not eat eggs, omlets etc.....just wanted a couple of cold to go items.

Review collected in partnership with Hilton Garden Inn
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Thank R6336YXmaureens

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are conveniently located at the intersection of I-95 and I-20 near the Magnolia Mall, Florence Civic Center and Swamp Fox Cinema. Also in the immediate area are a variety of restaurants and other shopping venues.Our free, 24 hour business center offers guests complimentary copy, fax, secure remote printing and computer processing equipment. Our property has 186 well designed guest rooms with an oversized work desk and ergonomic Mirra chair by Herman Miller, plus complimentary wireless, and wired high speed internet access. In addition, each room offers a refrigerator, microwave and coffee maker.You will appreciate our comfortably casual restaurant, The Garden Grill & Bar. We offer breakfast and dinner service plus nightly room service. Our Pavilion Pantry carries a variety of microwavable foods, snacks and sundries and is conveniently located near the front desk. Other features include a saltwater indoor pool, whirlpool and fitness room. Valet and guest laundry are also available. Hilton Garden Inn Florence is glad to offer our guests Electric Vehicle Charging Stations. ... more   less 

Additional Information about Hilton Garden Inn Florence

Address: 2671 Hospitality Blvd, Florence, SC 29501-7809
Region: United States > South Carolina > Florence
Price Range: RM573 - RM779 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Florence 3*
Number of rooms: 186
Reservation Options:
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Also Known As:
Hilton Garden Inn Florence Hotel Florence
Florence Hilton Garden Inn
Hilton Florence
Hotel Style:
#1 Business Hotel in Florence
#2 Family Hotel in Florence
#7 Romantic Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Florence staff and other travellers.
7 questions
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Charlottesville, VA
1 month ago
6 months ago
Pawleys Island, South Carolina
6 months ago
Ware, Massachusetts
over a year ago
Baltimore, MD
over a year ago

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Questions? Get answers from Hilton Garden Inn Florence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to I 95, we were on the back of the hotel very quite.”
502larryr, 10 Apr 2017 | Read review
“Go to a Marriott property instead- there are several nearby.”
norms989, 9 Apr 2017 | Read review
“Hotel not too close to the road so street noise was not present anywhere.”
Davidtw41, 7 Apr 2017 | Read review
“Book there bigger rooms... You will be in heaven!!!”
acefam2012, 2 Jan 2017 | Read review
“We were in a very nice room on fifth floor.”
759cynthial, 2 Nov 2016 | Read review
5 of 5