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Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr

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Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr
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391 Reviews from our TripAdvisor Community

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Showing 387: English reviews
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Hickory, North Carolina
Reviewed 3 days ago NEW

I've business traveled it seems forever, but never did I feel a part of the family as I did here in Florence Holiday Inn Express and Suites. Cathy, Tillman, Marylou and Brittany were so hospitable and made me feel so comfortable, like I belonged there. Thank you so much for your friendship and warm welcome. You will rise to the...

Thank mrk3115
Reviewed 1 week ago via mobile

We travel frequently with a senior double amputee and adequate handicap rooms are always a challenge. This newly renovated place was perfect....roomy and simply appointed with professional and friendly staff. Perfectly clean.....10 out of 10 review.

Thank Fay G
William A, Director of Sales at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

Chester, Virginia
Reviewed 3 weeks ago

Very impressed with our stay. Comfortable rooms, great breakfast, and friendly staff. Monday morning William and Sharon were very helpful in taking care of a fax for me! Went out of their way to help!

Thank prjoel619
William A, Director of Sales at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

We are delighted to hear that you enjoyed your stay and that the service you received, especially from William and Sharon. was exceptional. We look forward to seeing you again.

Reviewed 3 weeks ago via mobile

Stayed at this property for about a week the front desk was amazing William at the desk checked me in and was very friendly and helpful the rooms were just renovated and were AWSOME will defiantly be staying here for now on!!!!!

Thank Audi N
William A, Director of Sales at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property.. Thank you again, and we look forward to seeing you on your next trip to Florence!

Muncy, Pennsylvania
Reviewed 4 weeks ago

We got to stay in the newly renovated 3rd floor. Very nice.Brittain and Tillman were great at helping us with directions ans suggestions for restaurants. We've met Tillman before when we've been there and he's always helpful.

Thank kathyw220
Management response:

We are so happy that you were treated as you should have been! Brittany and Tillman our some of our many outstanding team members that go above and beyond for our guests! We thank you for allowing us to accommodate you and hope to see you again on your next trip through our area!

Reviewed 4 weeks ago via mobile

Clean and nice halfway travelling point, with excellent Mexican restaurant next door that gives a discount for customers from this hotel. Decent breakfast. Keurig machine in room and nice big flat screen TV.

Thank lbandbuggy
William A, Director of Sales at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

We are happy you thoroughly enjoyed all aspects of your stay with us. We are also pleased you enjoyed the selection of breakfast items offered. We appreciate your recommendation, and we hope to become your hotel of choice for any future travel to Florence SC!

Reviewed 5 weeks ago

clean room, free breakfast, pool, hot tub, shout out to Tillman and Robby at the front desk. They were very friendly and helpful. The room was brand new and clean. Overall it was a pleasant experience.

Thank Sandra A
Management response:

Thank you for being a loyal guest! We appreciate your kind words and will definitely relay this to Robby and Tillman. There are awesome! We look forward to seeing you on your next visist!

Chesapeake, Virginia
Reviewed 15 February 2017

Motel is very clean and quiet. All amenities are in excellent condition, and the free breakfast includes basically anything that you could want including eggs, bacon and sausage and pancakes. the staff is professional, polite and friendly. I particularly want to commend Tillman and Robby at the from desk.

Thank mhatlady
Management response:

We thank you for choosing to stay with us! It makes us happy to know that your accommodations were as you expected. Our staff is always waiting and willing to do everything possible to ensure a great stay for you. We hope to see you again soon!

Tampa, Florida
Reviewed 9 February 2017

It's new (at least seems that way) and it's well maintained. The staff was very nice though busy, very personable. The common areas were really clean with good attention to detail everywhere I looked. The room itself was very nice. Bathroom was very detailed, craftsmanship building it was obvious (as opposed to shabby tile/fixtures) and there was plenty of lien...

Thank Doc R
Reviewed 9 February 2017

This hotel is tastefully refurbished, quiet, nicely appointed and well serviced. The staff was very polite and friendly. They were very eager to assist and ensure I had a pleasant stay. A tremendous value for the money. Breakfast was a +++ Thanks!

Thank Bruce B
Management response:

Thank you so much for your 5 STAR review on our property! We appreciate your feedback and for taking the time to inform us about your stay! We are glad to hear that you enjoyed our accommodations that we were able to provide for you during your travels.

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Near Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr


  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Come experience the difference at the Holiday Inn Express Hotel & Suites in Florence, SC! Location! Located in the heart of Florence, we are surrounded by many great restaurants and shopping such as the Magnolia Mall, Commons Place Shopping Mall, Outback Steakhouse, Olive Garden, Longhorn Steakhouse, and Chili's. Also, right next door, is the Swampfox Cinema and the Florence Civic Center. Centrally located between Florida and New York as well as a short drive to the Carolina's biggest cities: Charleston, Columbia, Myrtle Beach, Charlotte, and Raleigh. Packed with special amenities such as 37' flat screen HDTVs in all rooms, complimentary high-speed Internet access, indoor heated pool and hot tub w/patio for some R&R, free deluxe Continental breakfast, microwave/ fridge in all rooms and a host of others. Our staff prides itself on the warmest hospitality promise and exceptional service. ... more   less 

Additional Information about Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr

Address: 3440 W Radio Dr, Florence, SC 29501-7812
Region: United States > South Carolina > Florence
Price Range: RM620 - RM793 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Florence Civic Center @ i-95
Holiday Inn Express Florence
Holiday Inn Florence
Florence Holiday Inn
Hotel Style:
#4 Business Hotel in Florence
#4 Romantic Hotel in Florence
#6 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr staff and other travellers.
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3 months ago
Pawleys Island, South Carolina
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Questions? Get answers from Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter rooms on the ends. it is a great stop on our way to and from Florida. Staff is excellent and very friendly.”
 of 5 bubbles kathyw220, 20 Feb 2017 | Read review
“It got busy so book early”
 of 5 bubbles docr190, 9 Feb 2017 | Read review
“For those who may be experiencing physical challenges and do not have time to wait for an elevator, use the first floor rooms!”
 of 5 bubbles R7379VWdenisec, 7 Feb 2017 | Read review
“3rd Floor Quiet and Newly Remodeled”
 of 5 bubbles 464jcc, 7 Feb 2017 | Read review
“Went through hotel.com so price very good”
 of 5 bubbles beth19562015, 29 Jan 2017 | Read review
5 of 5