We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr

Show Prices
#10 of 40 Hotels in Florence
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 2 more sites!
Professional photos
Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

369 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 365: English reviews
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 days ago NEW via mobile

The main reason we always stay at a Holiday Inn Express is for the great breakfast in the morning and the extremely comfortable beds. This particular hotel doesn't put garbage bags in the cans in the rooms. That is disgusting. Can the hotel really be saving that much money by skipping the garbage bags?? Yucky!! Other than that our stay... More 

Helpful?
Thank Nikki J
Virginia Beach, Virginia
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago via mobile

Nice clean room decent price with discount. Bathroom was clean and bed was comfy too. Its right off the highway easy to,get to. Lobby is nice parking was somewhat full out front. I recommend this hotel

Helpful?
Thank peter h
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

Thank you for choosing us! We are glad that you enjoyed our comfortable bed and clean bathrooms. Our team members work so hard to make sure that you are happy with your stay! Please come again soon! More 

Punta Gorda,Florida
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago via mobile

Have stayed here several times and have always found it to be reasonably priced, clean and friendly with a very nice complimentary breakfast. There is also a very nice pool to keep the kids entertained after a long day of driving.

Helpful?
Thank Jane D
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

We thank you for choosing to stay with us! It makes us happy to know that your accommodations were as you expected. Our staff is always waiting and willing to do everything possible to ensure a great stay for you. Our breakfast and pool are always a winner for the kids! We hope to see you again soon! More 

Charleston, South Carolina
2 reviews
Reviewed 2 weeks ago

William was more than accommodating, helping with local recommendations and ensuring we has all the info we needed. The remodel had no impact on the quality of our stay. I visit Florence on weekly basis and will be back to stay at this location!

Helpful?
Thank gravyinms
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

Thank you for being a loyal guest! We appreciate your kind words and will definately relay this to William. He is awesome! We are super excited about our new Formula Blue Design and look forward to you staying with us soon! More 

2 reviews
Reviewed 2 weeks ago via mobile

Friendly. efficient. Comfortable. Hospitable. Perfect. The continental breakfast was on point. I only stayed one night but the stay was perfect. The gym was nice. Not huge but had everything you needed for a decent work out. Very friendly service

Helpful?
Thank Christen C
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

We thank you for taking the time to comment on your stay! It was certainly our pleasure to make sure that you were happy with your accommodations. Please come back soon and enjoy our new Formula Blue Design. It will be fabulous! More 

Cleveland, Ohio
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

They are doing MAJOR construction on the 3rd floor. I stayed here for 3 nights and there was constant drilling. I had to leave my room to finish a conference call because it was so loud. I literally had to put the TV on full blast and still couldn't hear. It's pretty sad they are still renting room adjacent to... More 

Helpful?
Thank JonahC_13
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

We welcome your comments and surely apologize for any construction inconvenience. We are going through renovations, but we are doing everything possible to make sure that our guests are not disturbed. At times, there is some noise from 9am-5pm. Other than these hours, you should see no evidence of construction. We are super excited to see the final product in... More 

Maui, Hawaii
Level Contributor
163 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 3 weeks ago via mobile

The employees & management at HIE could not have been friendlier or nicer. I made our reservations thru a 1/800 number rather than direct to this HIE. The hotel is undergoing major remodeling that should be completed in Spring of 2017. If you want to sleep past 9 am don't stay here. We had requested a king room. We were... More 

Helpful?
Thank YorkeW
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

We appreciate you choosing to stay with us and again apologize for the renovation issues. We are looking forward to the completion in early spring of 2017 and cannot wait for the finished product! It is going to be outstanding. We look forward to your return and showing off our new hotel! More 

Beaufort, South Carolina
2 reviews
Reviewed 15 October 2016

Room was large and clean, staff was very attentive, pleasant and helpful. Our family stayed there Friday and Saturday when we left the coast to avoid Hurricane Matthew. Unfortunately when the hurricane hit, it knocked out the power to the whole city. I thought we would get some high winds and rain in Florence, but it would be no problem;... More 

Helpful?
Thank CarolinaGreg2016
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

Thank you for giving us the opportunity to serve you! Unfortunately, Hurricane Matthew found us as well! Our entire staff always comes to the rescue and tries their hardest to make everyone as comfortable as possible. We sincerely hope that your home and belongings were spared of any damage. Please let us know if we can do anything for you! More 

Pawleys Island, South Carolina
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 October 2016

During our recent stay, this hotel had several Fire Code Violations. As examples, the emergency lights in the hallways and in the stairwells DID NOT WORK. Because the emergency lights did not work, the hotel staff passed out flashlights, one per room, and placed "GLOW LIGHTS" , that did not work, Iin the stairwells. Then, as a final insult, the... More 

Helpful?
Thank John H
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

Thank you for commenting on your recent stay. I'm so sorry that you had to encounter the devastating Hurricane Matthew! We certainly feel that we went out of our way for all of our guests and apologize if you did not feel that way. Concerning the fire code violations, I certainly want you to know that we are COMPLETELY in... More 

Level Contributor
32 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 11 October 2016

We just got home after staying at this Holiday Inn Express while fleeing Hurricane Matthew. The hotel was lovely and clean before the power went out, but then the staff showed what customer care really means. Everyone, from front desk to room maintenance (which went on even without electric power), was eager to help guests in any way possible. You... More 

Helpful?
Thank Sharoninsc
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

Thank you so very much for your review. It makes us so happy to know that, although we had a terrible storm, you were taken care of and back home safely. That's all that matters to us. During this type of tragic event, we are always more concerned about our guests safety than anything else. Please stay safe! More 

65 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (27)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (6)
Viewed
Bathroom (1)
Viewed
Dining (4)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (38)
Viewed
Room/Suite (12)
Viewed
Pool/Beach Area (2)
Viewed
Dining (3)
Viewed
Hotel & Grounds (6)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (13)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Florence hotels
6.3 km away
Hampton Inn & Suites Florence-North/I-95
0.8 km away
Hilton Garden Inn Florence
7.2 km away
Hotel Florence
Hotel Florence
#1 of 40 in Florence
376 reviews
Show Prices
Show Prices
Show Prices
0.7 km away
Hampton Inn and Suites Florence-Civic Center
0.9 km away
SpringHill Suites Florence
0.4 km away
Home2 Suites by Hilton Florence
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Come experience the difference at the Holiday Inn Express Hotel & Suites in Florence, SC! Location! Located in the heart of Florence, we are surrounded by many great restaurants and shopping such as the Magnolia Mall, Commons Place Shopping Mall, Outback Steakhouse, Olive Garden, Longhorn Steakhouse, and Chili's. Also, right next door, is the Swampfox Cinema and the Florence Civic Center. Centrally located between Florida and New York as well as a short drive to the Carolina's biggest cities: Charleston, Columbia, Myrtle Beach, Charlotte, and Raleigh. Packed with special amenities such as 37' flat screen HDTVs in all rooms, complimentary high-speed Internet access, indoor heated pool and hot tub w/patio for some R&R, free deluxe Continental breakfast, microwave/ fridge in all rooms and a host of others. Our staff prides itself on the warmest hospitality promise and exceptional service. ... more   less 

Additional Information about Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr

Address: 3440 W Radio Dr, Florence, SC 29501-7812
Region: United States > South Carolina > Florence
Price Range: RM625 - RM759 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr 2.5*
Number of rooms: 87
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, IHG, Booking.com and Travelocity so you can book your Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Florence Civic Center @ i-95
Holiday Inn Express Florence
Holiday Inn Florence
Florence Holiday Inn
Hotel Style:
#4 Business Hotel in Florence
#4 Romantic Hotel in Florence
#6 Family Hotel in Florence
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr staff and other travellers.
4 questions
Ask a question
Pawleys Island, South Carolina
1 month ago
5 months ago

See all questions (4)

Questions? Get answers from Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“simply make a request via phone!”
 of 5 bubbles dewittem, 1 Oct 2016 | Read review
“asked for high away from elevators, we got exactly that”
 of 5 bubbles ccamer79, 30 Jul 2016 | Read review
“I am an IHG member and earn points ......( they treat me good)”
 of 5 bubbles V9494HBcharlesh, 26 Jul 2016 | Read review
“All rooms are are veery very clean and attractive.”
 of 5 bubbles bobmnelson, 22 Jul 2016 | Read review
“I would be happy with any room at this hotel!”
 of 5 bubbles 336jason, 18 Jul 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay