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Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr

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#10 of 40 Hotels in Florence
Certificate of Excellence
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Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr
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369 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr
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Showing 365: English reviews
Knoxville
Reviewed 31 October 2015 via mobile

We arrived a little late and we're greeted immediately, receiving our keys and other items needed to complete check in. The cookies available at the front desk were delicious. The room is furnished with microwave and good size refrigerator king bed and a large TV.

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Helpful?
Thank jrgenterprises
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

We appreciate you choosing to stay at our Holiday Inn Express. It is our pleasure to serve you with great accommodations as well as fabulous cookies!! Please be sure to stop by again on your next trip through our area!

Spartanburg, South Carolina
Reviewed 28 October 2015 via mobile

I was trying to book a room on line all day without any luck. Feeling very frustrated I called the first number I could find and spoke with a Tillman Palmer. Bless his heart, he was absolutely fabulous. He got me calmed down and ready to book a room in no time. He was such a great help. Within no...

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Helpful?
Thank Terri W
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

I appreciate you taking the time to comment on our team member Tillman Palmer. He is a great asset to our property and I thank you for acknowledging his great service!

Nashville, Tennessee
Reviewed 11 October 2015 via mobile

We got stuck in florence in the middle of our honeymoon due to flooding . Hotel staff was well beyond our expectations. They upgraded our room due to it being our honeymoon. Even though it wasn't our intentions on staying the night in florence I would for sure stay here if need be in the future!!!

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Helpful?
Thank tree_2002
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

It was our pleasure to accommodate you but so sorry under those conditions. An old wives tale is that if it rains on your wedding day or just after then there will be much good luck in your future, so maybe this will mean a ton of good luck for your future together! Please visit us again if you are...

Florence, South Carolina
Reviewed 9 October 2015

Because of the flooding in SC, we were evacuated out of our house. We have pets, and I knew we couldn't take them to a shelter; however, I wasn't willing to evacuate without them. The Holiday Inn Express doesn't usually allow pets, but they made an exception because of the situation. My pets were able to stay in a crate...

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Helpful?
Thank Jmaj1031
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

It was our pleasure to assist you in your time of need. We are so thankful that you were able to get back into your home with little damage. Please know that you are always welcomed here!

Jupiter, Florida
Reviewed 4 October 2015

Although the staff was very nice and the bed was comfortable, the room was quite shabby. Lots of stains on the (worn) carpet and furniture, the A/C thermostat was literally hanging off the wall and there was a live roach on its back in the bathroom. I was very disappointed particularly as I also paid extra for a "Queen Suite"...

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Helpful?
Thank Sally O
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

We appreciate your comments. I do apologize for any situation that you encountered. As you can see from our existing comments that our hotel is one of the best as far as cleanliness, service, etc. Perhaps you have us confused with the other Holiday Inn Express in our area? If you would like to give us a call, we would...

Toms River, New Jersey
Reviewed 1 October 2015 via mobile

Definitely one of the better HIE that we have stayed in. Beds were COMFORTABLE! That's pretty important on my list. Showers were pretty good. Room was clean and fresh. We did have the breakfast which was great, all very well kept up with. I would recommend this hotel. Also, extremely close to lots of restaurants and stores like target, in...

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Helpful?
Thank Kristinejackson
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

Thank you for taking the time to comment on your recent stay! It makes us proud to know that your accommodations were as you expected. Our entire team works so diligently to make sure they every customer feels welcomed.

Chesapeake, Virginia
Reviewed 23 September 2015

We had to travel to Georgia for a funeral and stayed at this property as our halfway point both going and returning. We relied heavily on the previous TripAdvisor reviews, and as usual, they did not disappoint. The hotel was very clean, well maintained and well lit at night. The front staff was over the top wonderful and the cleaning...

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Helpful?
Thank Luv2Bondago
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

First of all, we are truly sorry for the reason that you had to stay with us! Please accept our condolences! I do remember you. What a sweet and attractive couple! It warms my heart to know that our staff treated you well. I will certainly relay this to the one employee that did not offer the same genuine welcoming!...

Hampton, Virginia
Reviewed 16 September 2015

Late night check-in (after 12am) after a long day of driving from Virginia to North Carolina and then to Darlington Raceway for spectating at the NASCAR race; really smooth, easy check-in to get to the room and relax. Very nice look, excellent bathroom, plenty of space for me and my brother and all our stuff. Large mini-fridge for all our...

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Helpful?
1Thank Blitz64
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

We thank you for choosing to stay with us. We are happy to know that all went well with your stay! Hope you had a blast at the Darlington Race. Please come again!

Reviewed 3 September 2015

Clean hotel with friendly staff, good breakfast, good rates with easy highway access. A great place to stay for business travel with a mall and several locations to eat just across the road. Good wifi in room.

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Helpful?
Thank T R
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

Thank you for giving us the opportunity to serve you! From our friendly staff, great breakfast, easy access, convenient mall and restaurants to our absolutely fastest Wifi, we are pleased that you enjoyed your stay. Please come again!

Mid-Atlantic State
Reviewed 2 September 2015 via mobile

Perfect location. A bit quieter than some others and that makes it desirable. Front desk staff very efficient and professional. Friendly place , quiet rooms bright and clean. Large parking lot and easy walk to comb center and local eateries. Love this hotel! Cookies , coffee and tea available in the lobby but also a coffee maker micro and refrigerator...

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Helpful?
Thank tealuv
Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr, responded to this review

Thank you for reminding us of how much we love our jobs! It makes us happy to know that our guests were treated well and appreciated our location and amenities!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Come experience the difference at the Holiday Inn Express Hotel & Suites in Florence, SC! Location! Located in the heart of Florence, we are surrounded by many great restaurants and shopping such as the Magnolia Mall, Commons Place Shopping Mall, Outback Steakhouse, Olive Garden, Longhorn Steakhouse, and Chili's. Also, right next door, is the Swampfox Cinema and the Florence Civic Center. Centrally located between Florida and New York as well as a short drive to the Carolina's biggest cities: Charleston, Columbia, Myrtle Beach, Charlotte, and Raleigh. Packed with special amenities such as 37' flat screen HDTVs in all rooms, complimentary high-speed Internet access, indoor heated pool and hot tub w/patio for some R&R, free deluxe Continental breakfast, microwave/ fridge in all rooms and a host of others. Our staff prides itself on the warmest hospitality promise and exceptional service. ... more   less 

Additional Information about Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr

Address: 3440 W Radio Dr, Florence, SC 29501-7812
Region: United States > South Carolina > Florence
Price Range: RM623 - RM761 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr 2.5*
Number of rooms: 87
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, IHG, Expedia and Booking.com so you can book your Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Florence Civic Center @ i-95
Holiday Inn Express Florence
Holiday Inn Florence
Florence Holiday Inn
Hotel Style:
#4 Business Hotel in Florence
#4 Romantic Hotel in Florence
#6 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr staff and other travellers.
4 questions
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Pawleys Island, South Carolina
2 months ago
5 months ago

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Questions? Get answers from Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“simply make a request via phone!”
 of 5 bubbles dewittem, 1 Oct 2016 | Read review
“asked for high away from elevators, we got exactly that”
 of 5 bubbles ccamer79, 30 Jul 2016 | Read review
“I am an IHG member and earn points ......( they treat me good)”
 of 5 bubbles V9494HBcharlesh, 26 Jul 2016 | Read review
“All rooms are are veery very clean and attractive.”
 of 5 bubbles bobmnelson, 22 Jul 2016 | Read review
“I would be happy with any room at this hotel!”
 of 5 bubbles 336jason, 18 Jul 2016 | Read review
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