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310 Reviews from our TripAdvisor Community

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Showing 305: English reviews
Ebensburg, PA
Reviewed yesterday NEW

We stayed here twice in November on our way to and from Florida. The first room that we had was very comfortable and everything was good. the second stay was not as good for some reason. the room had a bit of an odor and the wifi was out of range. We were in the room furthest from the office,...

Thank Cambria5
erie, pa
Reviewed 3 days ago NEWvia mobile

We found the perfect destination at the end of long day on the road. Best Western is just off the main highway with several restaurants within walking distance. Very friendly staff both at checking and checkout in morning. Wonderful continental breakfast. Recently remodeled lobby.

Thank mary y
Braintree, Massachusetts
Reviewed 6 days ago NEWvia mobile

The hotel staff was friendly and helpful. The room was very clean. The television remote was not working and after talking with the staff it was fixed within minutes. Breakfast was the standard free breakfast as at most hotels. The only complaint was upon waking in the morning the bathroom sink and walls were covered with ants told front desk...

Thank Mumba1956
Miami Beach, Florida
Reviewed 1 week ago via mobile

We came here passing through on our way back to Miami after Thanksgiving. Rooms are all facing the street. Not clean. Bathroom had a used soap with hair on it. Carpet wasn't vacuumed, drawers were dirty and tub is in the middle of being fixed so they left the faucet to be installed on the side of the tub as...

Thank Fab A
Victoria C, General Manager at BEST WESTERN Inn, responded to this review

Please except our apologies for the problems you had at our property .We take your feedback to our staff to use and training so thank you for giving us the tools to better our staff.

Reviewed 3 weeks ago via mobile

To the wonderful staff at Best Western in Florence sc.. you saved us twice this past weekend! At the moment my husband and I are living in different states do to work, so this past weekend we decided to meet up half way so we made reservations on hotwire with the roadway inn, I drove from virginia and he drove...

Thank Christine P
Cazenovia, New York
Reviewed 3 weeks ago via mobile

Clean, quiet & decent breakfast. Nice staff as well. The rooms have been recently updated -though the potty-room is teeny, it's fine fir a night. Appreciated the 1st floor rm for ez doggy walking. Thanks!

1Thank Karen R
Carlisle, Pennsylvania
Reviewed 3 weeks ago

Clean room, comfortable beds. Decent dog waking area. A bit noisy with the outside doors. Inside heating unit made a bit of noise but did not keep us awake. Restaurants nearby. Breakfast was weak. Overall good vaue

Thank hlsrn
Victoria C, Manager at BEST WESTERN Inn, responded to this review

Thank you for the feedback we will work on approving our breakfast in hopes to see you in the furture.

Reviewed 4 weeks ago via mobile

Our room was clean and comfortable. There was only one minor bump, a train that passed at 11pm. Other than that, this hotel is right next door to a Ruby Tuesday's which was perfect after we got in at 9:00pm. I would definitely use this as a stop on our way back home.

Thank Cynthia P
Mount Airy, Maryland
Reviewed 20 October 2016

The Motel was very clean and had comfortable beds but our experience with the surley person on duty at the desk was not something we expected to have to deal with after a long day on the road. This is my second bad experience at a Best Western and I will never stop at one again.

1Thank armaghlady02
Reviewed 13 October 2016

Very kind and caring staff They had a crazy time as we were there during Hurricane Matthew and stayed professional and kind thru out our stay. Fantastic job Mr. Kutul , Christiana and all the staff were awesome and always willing to help with any question we had

Thank Elizabeth F

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast

Additional Information about BEST WESTERN Inn

Address: 1808 West Lucas Street, Florence, SC 29501
Region: United States > South Carolina > Florence
Price Range: RM442 - RM491 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Inn 2.5*
Number of rooms: 74
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Also Known As:
Best Western Florence
Florence Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Inn staff and other travellers.
4 questions
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Questions? Get answers from BEST WESTERN Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get as close to the office as you can”
 of 5 bubbles Cambria5, 5 Dec 2016 | Read review
“The lower floor rooms are a bit dark and the outlook is not brilliant ”
 of 5 bubbles Q4989IWkarenb, 4 Oct 2016 | Read review
“furthest from the front”
 of 5 bubbles russells742, 24 Sep 2016 | Read review
“All rooms are great we were on first level close to office and it was very quiet and the king bed was very comfortable we loved our stay.”
 of 5 bubbles 307Marty, 10 Sep 2016 | Read review
“Be sure to request the front section rather than the rear of the motel”
 of 5 bubbles pathurley2015, 26 Aug 2016 | Read review
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