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A little backround info. We (wife and I) live in No. Ga., about 90 miles north of Atl and within reasonable proximity to I-85. Son (and Wife and Grandson) live in Charlotte - 200 miles north of our location, also close to I-85....More
3 Thank oldphillybob
Response from Naren V, General Manager at Red Roof Inn GreenvilleResponded 15 November 2016
I thank you very much for your recent visit to our hotel, I am very sorry that your stay did not meet your expectations. I am sorry that we do not offer a continental breakfast, as we do not have such space in the lobby....More
Made a reservation and the 1st room that I was in, I was suppose to get handicap room with roll in shower but did not, TV did not work, ask for another handicap room and was told that I had to wait until the next...More
1 Thank blondie402016
Response from Naren V, General Manager at Red Roof Inn GreenvilleResponded 14 September 2016
I thank you very much for letting me know of the issues you experienced on your recent visit. I am truly sorry for those issues. Please be assured that they will be addressed and corrected.
Thanking you Sincerely,
King-size bed room was ok - small, but bed was good. Room was booked as non-smoking but was polluted with cigarette smoke (my belongings even smelled after only one night). Office clerk was unfriendly at check-in and check-out. Location was good. Was a good value...More
Response from Naren V, General Manager at Red Roof Inn GreenvilleResponded 9 September 2016
I thank you very much for staying with us recently and letting me know of issues you experienced. Please be assured that they will be addressed and corrected. Once again I am very sorry for the smoke odor in the room.
This first issue was that it was a bear to find. The original road off the main road was blocked and the new road appears to be newly constructed. The room smelled of scrubbed smoke and the A/C could not be adjusted from 61 degrees....More
Response from Naren V, General Manager at Red Roof Inn GreenvilleResponded 8 July 2016
I thank you for your recent visit to our hotel and greatly appreciate your review. We have been working with the state to try and get better directional signs, however it is a very slow process. I will share your comments with the staff to...More
We stayed one night here. This is an older renovated facility but we found it very clean and comfortable for the price. The grounds are clean and nicely landscaped. Bed was comfortable and clean. It is a bit difficult to locate because a new entrance...More
Response from Naren V, General Manager at Red Roof Inn GreenvilleResponded 2 July 2016
I thank you very much for your comments on your recent visit to our hotel. I am sorry that you had difficulty in finding us, due to signage. The state closed our entrance four years ago and gave us a new entrance, however, it might...More