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Hilton Greenville

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Hilton Greenville
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712 Reviews from our TripAdvisor Community

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Showing 702: English reviews
Edmonton, Canada
Reviewed 16 March 2017

Food and comfort were definitely only average. Had higher expectations for a Hilton. Very friendly, helpful, bubbly front desk staff. We enjoyed the option of room service after a long day. Staff was prompt with food delivery.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jonathane286
Stephanie G, Director of Sales at Hilton Greenville, responded to this review

Dear jonathane286, We are pleased you chose us for your stay. Your reviews have been addressed by the appropriate departments in hopes your next stay will be up to, not only your standard, but the high standard in which we strive as well. Hope to see you in the near future.

Asheville, North Carolina
Reviewed 15 March 2017

Excellent choice! Great location! Shuttle! Only 10 minutes approx. from the arena! Beds feel like you are sleeping on clouds! Excellent AAA rates! Room service fast, courteous, food was delicious!! Indoor pool!!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jburleson24
Stephanie G, Director of Sales at Hilton Greenville, responded to this review

Dear jburleson14, Thank you for your review. We always enjoy hearing when our guests are able to take advantage of our amenities! We look forward to seeing you again!

Canton, Georgia
Reviewed 14 March 2017 via mobile

Hilton hotels are my favorite choices and my wife and I usually stay in them. Room and most amenities were nice However we did not get our housekeeping service yet we were gone from 10am -7pm. I called the manager and he sent a housekeeper to my room. She apologized and said she had 18 rooms to checkout and didn't...

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Helpful?
Thank Michael F
Stephanie G, Director of Sales at Hilton Greenville, responded to this review

Dear Michael F, We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued, and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have...

Reviewed 13 March 2017

great location, free and easy parking, worth it! Agents at check in were nice! room is was very clean and up to hilton standards. would highly recommend it. 5 min away from downtown. 10 min away from the airport

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Helpful?
Thank Jonathan E
Stephanie G, Director of Sales at Hilton Greenville, responded to this review

Dear Jonathan E, Thank you for your review. We are so glad you enjoyed your stay and look forward to seeing you again!

Atlanta, Georgia
Reviewed 11 March 2017

Stayed recently during the SEC tournament. Great experience. Locaton is convenient to the arena, shoping and downtown. The hotel was full but you wouldn't know it based on the service. In room dining was fast and the meals were all great. Stayed on the exec floor which was quiet and offered the extra convenience of breakfast, bug coffee station...Plenty of...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank secfan2017
Stephanie G, Director of Sales at Hilton Greenville, responded to this review

Dear secfan2017, We thank you for your review, and we are so glad to hear how much you enjoyed your stay. Please come back and see us!

Reviewed 9 March 2017

The front desk is not properly trained. Everytime I had a request, they had to ask a manager first, for very basic things. The room was ok, but the beds are tiny. Then upon checkout, my bill was wrong, I was told it would "take them all day to fix to it" and then I discovered that they had mixed...

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Helpful?
Thank Aashley M
Stephanie G, Director of Sales at Hilton Greenville, responded to this review

Dear Aashley M, Thank you for taking the time to post your review. We want you to know that all comments received from our guests are taken very seriously and distributed to all departments. Your review will help us as we continue to improve. Again, thank you, and we hope that in the future you will be back to visit.

Charleston, South Carolina
Reviewed 6 March 2017

Hilton is in a great location and free shuttle service makes it a wonderful way to stay close to downtown. Service was great from check-in to check out and the room was nice except for very uncomfortable mattress. It may seem small, but the fact the TP was worse than what you find in a public bathroom was off-putting to...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank KRich88
Stephanie G, Director of Sales at Hilton Greenville, responded to this review

Dear KRich88, Thank you for your review and comments! We continue to strive to make our guest experience enjoyable, and will be sure to distribute this information to the appropriate department. Please be sure to come back and visit us again!

Savannah, United States
Reviewed 1 March 2017

Front desk attendants were all very friendly and professional. Had the worst server at the over-priced breakfast buffet. Sluggish and bored. French toast was kept warm in a chafing dish with sliced bananas - that had turned dark gray. Very unappealing! Thought they were mushrooms.

Review collected in partnership with Hilton Hotels & Resorts
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Thank anthonycW4660MU
Plantation, United States
Reviewed 28 February 2017

centrally located between the airport and downtown. Not too far from malls and entertainments. Place is clean and friendly. My first time in Greenville. This accomodation made it a very pleasant experience. Very friendly staff.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank I8515HKanthonyb
Stephanie G, Director of Sales at Hilton Greenville, responded to this review

Dear I8515HKanthonyb, Thank you for your review. We are so glad you enjoyed your stay and look forward to seeing you again!

Saint-Constant, Canada
Reviewed 27 February 2017

This is a standard Hilton experience IMO. That is, it's very well kept, has a very friendly staff and a food restaurant. I particularly appreciated the beer selection at the bar which featured a lot of local craft beers.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank thierrym338
Stephanie G, Director of Sales at Hilton Greenville, responded to this review

Dear Thierrym338, Thank you for your review! We are so glad to hear you enjoyed your stay, and that you had the opportunity to enjoy our lobby bar! Please come back and see us, we will be looking forward to it!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Hilton Greenville hotel, situated within minutes of premier shopping and business district in downtown Greenville, SC. While staying at our hotel in Greenville, enjoy complimentary parking and shuttle service to and from Greenville Spartanburg International Airport. The Hilton Greenville makes it easy for Guests to enjoy delicious restaurants in Greenville, SC without ever leaving the hotel. For a relaxing and delectable Greenville, SC dining experience, partake in the cuisine at Bistro 45 Carolina Fresh offering freshly prepared seafood, steaks, pasta dishes and a delightful dessert menu. Take advantage of more than 14,000 sq. ft. of versatile meeting and banquet space, including the Grand Palmetto Ballroom, at this full-service hotel. Host a productive business meeting or lavish Greenville, SC wedding for up to 800 guests. Stay connected with work and home in the 24-hour business center. ... more   less 

Additional Information about Hilton Greenville

Address: 45 W Orchard Park Dr, Greenville, SC 29615-3548
Region: United States > South Carolina > Greenville
Price Range: RM559 - RM959 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Greenville 3.5*
Number of rooms: 256
Reservation Options:
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Also Known As:
Hilton Greenville Hotel Greenville
Hilton Hotel Greenville
Hotel Style:
#15 Business Hotel in Greenville
#16 Family Hotel in Greenville
#17 Romantic Hotel in Greenville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Greenville staff and other travellers.
2 questions
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Questions? Get answers from Hilton Greenville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Odd numbered rooms away from highway!”
Helix88, 20 Mar 2017 | Read review
“Avoid rooms 812 & 814 (which are directly below the 9th floor dining room) if you want to sleep past 630am.”
McFamGo, 19 Feb 2017 | Read review
“for view north facing upper floors”
smokym1, 7 Feb 2017 | Read review
“Top Floor has a great private lounge, very cozy.”
laurabC7308AZ, 30 Dec 2016 | Read review
“Ask for a quiet room if that is what you want, maybe on a higher floor”
560randys, 13 Nov 2016 | Read review
5 of 5