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The Westin Hilton Head Island Resort & Spa

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Traveller (864)
Room & Suite (275)
Pool & Beach (206)
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Overview
  • Excellent59%
  • Very good25%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“carolina room”(65 reviews)
“heavenly bed”(28 reviews)
“koi pond”(24 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Additional information
Offers from The Westin Hilton Head Island Resort & Spa
Special Offer: 4th Night Free & Credit
Hotel deals
Offers from The Westin Hilton Head Island Resort & Spa
Special Offer: 4th Night Free & Credit
Hotel deals
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Nearby Hotels
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Reviews (1,774)
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1,753 results
Traveller rating
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447
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992
447
194
69
51
Show reviews that mention
All reviewscarolina roomheavenly bedkoi pondpool areaocean viewcovered poolself parkingkids cluboutdoor barbeautiful propertyhilton head islandhot tubhousekeeping stafflounge chairsoff seasonthe entire staffcommon areas
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1 - 5 of 1,753 reviews
Reviewed yesterday via mobile

Very spacious hotel beautiful grounds. The room was dirty we had a stained duvet and sheets and our balcony smelled like pee. The no umbrellas at the pool is just silly they could do less chairs. The ocean and other facilities are amazing. Mixed feelings...More

Thank JESBF2012
Hotel's Favourite
Reviewed 4 weeks ago

We had planned to stay at this resort earlier in the year but needed to reschedule because of a serious illness. We were planning to pay a large cancellation fee but when the front desk manager heard of an issue she gave us a refund...More

Thank torontotraveler50
Response from TeamMarriott, Manager at The Westin Hilton Head Island Resort & SpaResponded 4 weeks ago

Dear torontotraveler50, Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations! Whether you're here for a relaxing weekend away or a family adventure, our hotel offers something for everyone...More

Reviewed yesterday

A generally pleasant stay at this attractive, well maintained property. Good location with resort atmosphere. Plenty of beach frontage however of note is the fact the hotel does not provide beach chairs/umbrellas which must be rented from a private vendor at $35/day. Multiple swimming pools...More

Thank Doug S
Reviewed 6 days ago via mobile

It was not what we were hoping for! We requested connecting rooms 6 months in advance - did not get it. With little kids was very hard not to have connecting rooms. Beach chairs were 35$ per day. The hotel seems a bit run down....More

1  Thank trav4ua
Response from TeamMarriott, Manager at The Westin Hilton Head Island Resort & SpaResponded 5 days ago

Dear Trav4ua, Thank you for choosing our hotel and taking the time to rate your stay. We are sorry we could not honor your request for connecting rooms. We hope you will give us another chance to provide you with the excellent service you should...More

Reviewed 1 week ago via mobile

My husband and I have been coming here for 11 years. We have tried other beaches and hotels but when we don’t go to The Westin HHI we wish we had. The rooms are always very clean and the smell of the white tea soap...More

Thank vapanna
Response from TeamMarriott, Manager at The Westin Hilton Head Island Resort & SpaResponded 1 week ago

Dear vapanna, Thank you for choosing The Westin Hilton Head Island Resort & Spa once again! We are thrilled to know how much you enjoyed your well-maintained and thoughtfully designed room, all of which reflect our coastal Carolina setting. It was our pleasure having you...More

View more reviews
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Restaurant
Pool
Room Service
Beachfront
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$254 - US$580 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Hilton Head
#4 Luxury Hotel in Hilton Head
#4 Spa Hotel in Hilton Head
#5 Top resorts Hotel in Hilton Head
#8 On the Beach Hotel in Hilton Head
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$254 - US$580 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Hilton Head
#4 Luxury Hotel in Hilton Head
#4 Spa Hotel in Hilton Head
#5 Top resorts Hotel in Hilton Head
#8 On the Beach Hotel in Hilton Head
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (864)
Room & Suite (275)
Pool & Beach (206)
Dining (60)
Amenities (18)
Business Centre & Event Rooms (14)
Family and Play Areas (7)
Questions & Answers
Ask a question
mrs_snyder517
23 May 2018|
AnswerShow all 2 answers
Response from Hotel M | Property representative |
Thank you for inquiring about The Heavenly Spa. While many guests reserve spa appointments to enhance their stay at The Westin, we also encourage others not staying at the resort to reserve spa appointments to experience... More
1
Vote
Kathy S
15 April 2018|
AnswerShow all 2 answers
Response from chrisgnc50 | Reviewed this property |
yes you can get a balcony, there is additional cost (there was for me) to have the balcony overlook the ocean, which was very nice!
1
Vote
annacI6027AL
26 March 2018|
AnswerShow all 5 answers
Response from mark_gosselin | Reviewed this property |
yes, and yes... Pools were open when we were there. They are heated.
1
Vote
Room Tips
"Just say no to an Island view on the 1st or 2nd floor if possible. If you must get as far down the hall as..."
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"Request a room overlooking the beach. Rooms overlooking the pool and open air restaurant can be noisy."
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"Make sure you confirm room type - they are notorious for giving rooms lower grade than booked!"
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"Ocean view not ocean front you can see the pool and ocean if you are in the center and easy access to the..."
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