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Very spacious hotel beautiful grounds. The room was dirty we had a stained duvet and sheets and our balcony smelled like pee. The no umbrellas at the pool is just silly they could do less chairs. The ocean and other facilities are amazing. Mixed feelings...More
We had planned to stay at this resort earlier in the year but needed to reschedule because of a serious illness. We were planning to pay a large cancellation fee but when the front desk manager heard of an issue she gave us a refund...More
Response from TeamMarriott, Manager at The Westin Hilton Head Island Resort & SpaResponded 4 weeks ago
Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations! Whether you're here for a relaxing weekend away or a family adventure, our hotel offers something for everyone...More
A generally pleasant stay at this attractive, well maintained property. Good location with resort atmosphere. Plenty of beach frontage however of note is the fact the hotel does not provide beach chairs/umbrellas which must be rented from a private vendor at $35/day. Multiple swimming pools...More
It was not what we were hoping for! We requested connecting rooms 6 months in advance - did not get it. With little kids was very hard not to have connecting rooms. Beach chairs were 35$ per day. The hotel seems a bit run down....More
1 Thank trav4ua
Response from TeamMarriott, Manager at The Westin Hilton Head Island Resort & SpaResponded 5 days ago
Thank you for choosing our hotel and taking the time to rate your stay. We are sorry we could not honor your request for connecting rooms. We hope you will give us another chance to provide you with the excellent service you should...More
My husband and I have been coming here for 11 years. We have tried other beaches and hotels but when we don’t go to The Westin HHI we wish we had. The rooms are always very clean and the smell of the white tea soap...More
Response from TeamMarriott, Manager at The Westin Hilton Head Island Resort & SpaResponded 1 week ago
Thank you for choosing The Westin Hilton Head Island Resort & Spa once again! We are thrilled to know how much you enjoyed your well-maintained and thoughtfully designed room, all of which reflect our coastal Carolina setting. It was our pleasure having you...More
Thank you for inquiring about The Heavenly Spa. While many guests reserve spa appointments to enhance their stay at The Westin, we also encourage others not staying at the resort to reserve spa appointments to experience... More
Thank you for inquiring about The Heavenly Spa. While many guests reserve spa appointments to enhance their stay at The Westin, we also encourage others not staying at the resort to reserve spa appointments to experience our renewing spa environment and fantastic therapists. Please check out our Heavenly Spa website and spa menu for more details, and we look forward to welcoming you soon.
Terra Orndorff, Director of the Heavenly Spa