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Sonesta Resort Hilton Head Island

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Sonesta Resort Hilton Head Island
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1,972 Reviews from our TripAdvisor Community

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There are newer reviews for Sonesta Resort Hilton Head Island
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Showing 1,956: English reviews
Shrewsbury, United Kingdom
Level Contributor
185 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
Reviewed 26 October 2015

Not good enough to call this a resort. The location is perfect, the grounds are beautiful but not maintained as they should be by the staff. With heavy rain forecast, cushions left on chairs to get wet, then took over a day to dry out! Our room booking wasn't honoured, I specifically requested a room with no connecting door but... More 

Helpful?
1 Thank shrop
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you for taking the time to write a review after your recent stay with us. We greatly appreciate your feedback and value your review in aiming to improve our overall guest experience and offer the absolute best to our visitors. We would be thankful for the opportunity to further discuss your visit and ask that you please feel free... More 

Rock Hill, South Carolina
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 October 2015 via mobile

We love the Sonesta Resort! The staff are always pleasant and helpful. The bed. The beds are so amazing. I always get the best sleep when I stay at any Sonesta. Do yourself a favor if you want to be somewhere gorgeous and just relax, stay at the Sonesta Resort!

Helpful?
Thank travelgirl5384
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

We “Love” having you as our guest, and we are grateful for your generous review. We appreciate your recommendation for others to stay with us as well, and we look forward to hosting you during your next visit to Hilton Head Island. Jay Wiendl General Manager More 

Hilton Head
1 review
Reviewed 23 October 2015

A Staff who greets you when you pull up; helps you with your things; welcomes you when you check in (and out), to outstanding service from those taking care of your room, to concierge. Everyone goes out of their way to make your stay or if business, enjoyable. I would recommend anyone looking for that little something (more)....this is it.... More 

Review collected in partnership with Sonesta

Helpful?
Thank 308greggl
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

Hi Gregg, Thank you so much for your excellent review after your recent stay with us. We are thrilled to hear that you found our staff friendly, welcoming and accommodating during your visit. We appreciate your kind review and are glad that you had an exceptional stay. We look forward to welcoming you back in the future and thank you... More 

Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 October 2015

My family, including our 2 year old daughter and 3 month old son, traveled to Sonesta Hilton Head for a 6 day stay the first week of October. Our stay could not have gone better and the Sonesta team truly exceeded expectations. My 2 year old daughter was thrilled to take part in the daily turtle feeding, Kids Club crafting,... More 

Helpful?
1 Thank Marty M
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

Hi Marty, We are so glad to hear that you had a fantastic stay with us! Thank you for taking the time to write a review. We are happy that your family was able to enjoy so much that the resort has to offer and that you felt right at home. We look forward to having the pleasure of hosting... More 

Indianapolis, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 October 2015 via mobile

Very nice resort with friendly staff. Recently updated convenient location near the beach, restaurants, and tennis courts. Courtney with guest services made our stay very nice. Nice resort with several places to sit back and enjoy a book or just relax.

Helpful?
1 Thank BandHF
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you for taking the time to write a review after your recent stay with us at Sonesta Resort Hilton Head Island. We are happy to hear that you enjoyed your time with us and appreciate your kind words regarding our staff. Thank you for noting Courtney’s friendliness, we agree that she is a wonderful addition to our resort team.... More 

California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 October 2015 via mobile

1st time visit. Staff was very helpful. The valet was a great help. Courtney (Guest Services) was very accommodating to my family needs. Will come back again. Location of resort is in a nice area. I feel at ease to see a guard to monitor traffic going in and out.

Helpful?
1 Thank RB S
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you so much for your fantastic review after your recent stay with us. We are thrilled to hear that you enjoyed your stay and appreciate your kind words regarding our staff. Courtney will be so happy to hear that you enjoyed your visit and we always enjoy hearing that you felt safe and at home on the property. We... More 

new york
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 22 October 2015

The Sonesta is a wonderful place to spend a week as we recently did. It is at the end of a long private road hung over with moss covered trees. When you arrive, you are greeted by a truly exceptional valet staff. Check in was quick and the room was surprisingly large and very comfortable. The grounds are beautiful as... More 

Helpful?
3 Thank jg62846
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you for taking the time to write a review after your recent stay at Sonesta Resort Hilton Head Island. We are happy to hear that you enjoyed your overall stay along with a variety of our on-site amenities, resort grounds and beachfront access. We appreciate your review of Heyward’s Restaurant and truly value your feedback on your dining experience.... More 

Bloomington, Minnesota
Level Contributor
3 reviews
Reviewed 20 October 2015

I wanted to express my surprise and delight at our recent stay at the Sonesta Resort in Hilton Head SC. My husband picked the Sonesta Hilton Head randomly when he planned our long weekend getaway. We were so pleasantly surprised at the facilities, staff and amenities. The size of the resort is perfect. Access to the beach is very convenient.... More 

Helpful?
Thank BWGoel
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

We are so glad to hear that you and your husband enjoyed your stay at Sonesta Resort Hilton Head Island. Thank you for your wonderful review and for your kind words regarding our on-site amenities, beachfront location, the friendliness of our staff and more. We appreciate your mention of both Nord and Dasseth, they are both excellent additions to our... More 

Huntington, New York
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 20 October 2015 via mobile

Be careful of claims of ocean view. Hotel shaped like a "U". Only 4-5 rooms on end on each floor have a true ocean view. Rooms ok , nothing special. Overall hotel good , not excellent. Bar area nice , drinks very reasonable. Park you car yourself in self parking area and save yourself $10 a day for valet parking.

Helpful?
2 Thank rtrump
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you for your review following your recent stay at Sonesta Resort Hilton Head Island. We value your feedback and appreciate you taking the time to share your experience with us. Please feel free to contact us directly when returning to Hilton Head as we would love to assist you personally with your accommodation needs. We look forward to seeing... More 

New York City, New York
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 20 October 2015

I travel a lot and this was one of the top 10 places I would visit again and again. Lets start with the only "bad" part of the hotel - its how it looks from the outside ....I kind of almost didn't want to go in - from the parking lot it looked like a cheap motel (terrible paint colors... More 

Helpful?
3 Thank pkandinov
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you for your fantastic review. It is great to hear that you had such a wonderful time at the Sonesta Resort Hilton Head Island and liked the resort’s recent renovation. We also appreciated your kind words for our friendly staff and your special mention for Sherri, our concierge. She is a fantastic addition to our resort team and will... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sonesta Resort Hilton Head Island is the perfect getaway for families and couples, destination weddings, and is the place to meet for groups of all sizes. Located within Shipyard Plantation, the Sonesta Resort Hilton Head Island is adjacent to Van Der Meer Tennis and Shipyard Golf. Our hotel is only 35 miles from Beaufort, S.C., 45 Miles from Savannah and 100 miles from historic Charleston. Hilton Head Island and the Lowcountry is also home to the RBC Heritage Golf Tournament Presented by Boeing. We are one of the closest, upscale Hilton Head Resorts to island shopping and restaurants. The Sonesta Resort features 331 guest rooms and 9 luxurious suites. All rooms feature private balconies or patios, many with spectacular views of our lush tropical gardens and the horizon of the Atlantic Ocean. Hotel amenities include Arum Spa, an extensive fitness center, outdoor and shaded pool, child's water feature, 24 hour business center, Pearls Market and Just Us Kids(seasonal). Enjoy our breakfast in Heyward's Restaurant, or have lunch at our poolside bar, Sweet Cane (seasonal). Friday evenings, Heyward's features a bountiful seafood buffet (seasonal) which is a local favorite. Seacrest offers lunch options and small plates. Bayley's Lounge offers daily happy hour specials. For the ultimate vacation experience or the premiere meeting spot, the Sonesta Resort is the place to be on Hilton Head Island. ... more   less 

Additional Information about Sonesta Resort Hilton Head Island

Address: 130 Shipyard Drive, Hilton Head, SC 29928-4932
Region: United States > South Carolina > Coastal South Carolina > Hilton Head
Price Range: RM711 - RM1,640 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sonesta Resort Hilton Head Island 4*
Number of rooms: 340
Reservation Options:
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Also Known As:
Crowne Plaza Hilton Head Island Beach Hotel Hilton Head
Hilton Head Crowne Plaza
Hotel Style:
#1 Spa Hotel in Hilton Head
#1 Green Hotel in Hilton Head
#2 Luxury Hotel in Hilton Head
#3 On the Beach Hotel in Hilton Head
#3 Top resorts Hotel in Hilton Head
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta Resort Hilton Head Island staff and other travellers.
63 questions
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Questions? Get answers from Sonesta Resort Hilton Head Island staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Maybe an end unit with fewer trees”
 of 5 bubbles BJF_8, 3 Dec 2016 | Read review
“5115 is an oceanfront room and has a super view.”
 of 5 bubbles anthonyl133, 28 Nov 2016 | Read review
“ttake your business anywhere but here”
 of 5 bubbles loc212, 14 Nov 2016 | Read review
“Rooms that are ocean fron and up a few floors have a fine view”
 of 5 bubbles lonniel803, 10 Nov 2016 | Read review
“Rooms with views are definitely worth the upgrade. The view of the pool is just as great as beach views!”
 of 5 bubbles indyfan99, 10 Nov 2016 | Read review
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