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Disney's Hilton Head Island Resort

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Traveller (741)
Room & Suite (258)
Pool & Beach (139)
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Overview
  • Excellent75%
  • Very good19%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“dvc members”(94 reviews)
“cast members”(75 reviews)
“bedroom villa”(102 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Suites
3 Star Hotel
All hotel details
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Reviews (1,028)
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755
198
44
16
8
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All reviewsdvc memberscast membersbedroom villabeach housedisney worldthe main lodgemarsh viewfishing lodgedisney servicequick service restaurantoak lodgedisney vacationbig dipperwelcome homegrand villadisney standardsmickey mouse
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21 - 25 of 1,021 reviews
Reviewed 15 March 2018

If you're looking for a relaxing holiday you'll go a long way to find a better resort than this one located near the heart of everything at Shelter Cove! Styled after a 1940's fishing lodge this inviting resort with crackling fireplace, nightly warm apple cider,...More

4  Thank Katherine B
Response from Disney-Parks-Resorts, Disney Social Reviews at Disney's Hilton Head Island ResortResponded 16 March 2018

Reading reviews of our Guests' visits is almost as relaxing as actually visiting Hilton Head! Somehow it is just about impossible to describe this property without giving the full sense of just how peaceful and serene the sprawling grounds are. It is true that we...More

Reviewed 12 March 2018 via mobile

Disney’s HHI resort is a wonderful family friendly resort and for those young at heart. Very friendly staff all around. The beach club is really first class. Smiles all around. Shelter Cove has several first class restaurants and grocery stores nearby.

1  Thank Jim G
Reviewed 9 March 2018 via mobile

Arrived early to our 2 bedroom villa and fell asleep after driving all night. Woke up and the the hvac system wasn't working and it was cold as crap. While trying to figure it out I realised that several of the air Vents were disgusting...More

2  Thank TomMorrow2016
Response from Disney-Parks-Resorts, Disney Social Reviews at Disney's Hilton Head Island ResortResponded 10 March 2018

I very much appreciate and cherish Guests just like yourselves that are Disney loyalists that share their feedback. I am sorry for the experience you had with the maintenance and cleanliness in your room. I am glad that Mike and Evelyn were able to speak...More

Reviewed 2 March 2018 via mobile

We were extremely disappointed with this place and I am writing this still with one more night left here. We booked a week. On entering the room it smelled like a wet dog, this smell was persistent all week. Each and every day we had...More

7  Thank 2muchtravel2013
Response from Disney-Parks-Resorts, Disney Social Reviews at Disney's Hilton Head Island ResortResponded 6 March 2018

Thanks for taking a moment to share your experience at Hilton Head Island. Whether you’re staying here at the Walt Disney World Resort, or at one of our offsite Vacation Club locations, we always want to provide you with a home away from home —...More

Reviewed 23 February 2018 via mobile

This is one of Disney’s hidden gems! You get the same second-to-none customer service and Disney “magic” without the hustle and bustle of the parks at WDW. There are enough activities to keep you busy if you choose but we could literally spend our whole...More

Thank Rachel J
Response from Disney-Parks-Resorts, Disney Social Reviews at Disney's Hilton Head Island ResortResponded 25 February 2018

Next year will be our wooden anniversary of vacations together! Good thing we are surrounded by bold oak trees in preparation. Just reading your vacation experience I cannot help but relax thinking of the calm waters and peace and quiet while fishing. Our Recreation Cast...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$143 - US$646 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Hilton Head
#2 On the Beach Hotel in Hilton Head
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$143 - US$646 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Hilton Head
#2 On the Beach Hotel in Hilton Head
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (741)
Room & Suite (258)
Pool & Beach (139)
Dining (16)
Amenities (61)
Family and Play Areas (11)
Questions & Answers
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Trvlbug49
26 May 2018|
AnswerShow all 3 answers
Response from lilirishstar | Reviewed this property |
Also say it's true. We had a family above us and heard footsteps and creaking floorboards. No voices or running water sounds, just the footsteps. Kinda odd, but not bothersome enough for me to remember when I was doing my... More
1
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Rhonda Y
28 April 2018|
AnswerShow all 2 answers
Response from Lindsay F | Reviewed this property |
When we were there Pluto was making appearances! There is also Shadow, their real golden retriever mascot, and B'lou Crabbe who is a local personality and tells stories, plays music, and is generally entertaining. The... More
1
Vote
Rhonda Y
28 April 2018|
Answer
Response from GAPeach-7 | Reviewed this property |
The only character we saw was Pluto. You can expect a beach resort experience with a Disney theme but not a full-on Disney experience.
0
Votes
Room Tips
"Upstairs rooms are quieter."
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"1 Bedroom Villas. Avoid 1121 due to the location of the porch. Rooms with a marsh or canal view are..."
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"Recommend upper floors away from pool noise."
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"Ask for a top floor marsh view."
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