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Holiday Inn Express Hilton Head Island

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2 Tanglewood Dr, Hilton Head, SC 29928-6244
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (119)
Room & Suite (42)
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 17/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Hilton Head Island
Updated 17/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#20 of 31 hotels in Hilton Head
Location
Cleanliness
Service
Value
Holiday Inn Express Hilton Head Island invites you to stay assured, play outdoors and relax with peace of mind at Coligny Beach & Plaza. Walk or take a trolley to the beach, shopping, dining, and entertainment. This Hilton Head hotel is centrally located off Forest Beach Drive; next to new Lowcountry Celebration Park. Whether vacationing or staying for business, enjoy more value and first-rate southern hospitality at our 6-acre resort setting. Start your day with the included Hot & Fresh Fare Breakfast Buffet. Unwind at the Outdoor Pool and Sundeck. Workout in the Fitness Center. Stay in touch with the hotel’s Business Center. Enjoy a local produce stand and bike rentals on the front lawn. Pet friendly hotel! Stay assured with IHG Clean Promise. Championship golf is nearby at Heritage Golf Collection and Harbour Town Golf Links; home of RBC Heritage Tournament Presented by Boeing. Hit the Van Der Meer Tennis Center courts. Get outside with Outside Brands. A favorite place on the east coast for groups to celebrate and connect. Small event space: weddings, banquets, reunions, conferences. 9 miles to Hilton Head Island Airport (HHH), 45-minute drive to Savannah Hilton Head International Airport (SAV), 2 miles from USCB Hospitality Campus, 35 miles from MCRD Parris Island, Military Base. We look forward to welcoming you.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Hiking
Kids stay free
Car park
Wifi
Pool / beach towels
Outdoor pool
Fence around pool
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Vending machine
Patio
Table tennis
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Shuttle bus service
Business Centre with Internet Access
Meeting rooms
BBQ facilities
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun umbrellas
First aid kit
Umbrella
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Hair dryer
Interconnected rooms available
Private balcony
Safe
Telephone
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
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Room types
Pool view
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
354Reviews27Q+A63Room tips
Traveller rating
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Popular mentions
marlene s wrote a review Sep 2021
5 contributions2 helpful votes
+1
My husband and I stayed here for two nights as part of a timeshare initiative. The first impression of this hotel should give you an indication of what you're about to live in for 2 days. The entrance way was dirty, unkept, garbage strewn all over the place. Then you entered the lobby which was Barren except for maybe a table and a few chairs not the best impression to say welcome to my hotel. Then don't get me started on the elevators, I felt like I was taking my life in my hands going into the elevator. They were disgusting and scary as hell. The elevator on the right I thought we were going to fall through the floor because the floor was loose when you stepped on it's, you felt yourself sinking. The room itself had furniture that reminded me of a dorm room plus there was no room in there to maneuver around at all. They had a balcony but there were no seats or chairs to sit down. The sink was outside of the bathroom area and there was no soap so everytime we needed to wash our hands we needed to get the soap from the bathroom which was attached to the shower wall. The beds were Lumpy. Now to the outside they had a pool which was actually clean, but there were no towels for the guests to use. There was a hand sanitizer stand but the hand sanitizer receptacle was broken off so there was no hand sanitizer around. The barbecue that supposedly you could use I wouldn't put my dog's food on it, how disgustingly dirty it was. One night as we were coming home the alarm in the lobby was ringing and we were nervous to go into the elevators. My husband called the front desk because there was a phone in the lobby and he called to report the alarm and they just told him don't worry about it. That made us feel so much safe and secure
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Date of stay: September 2021Trip type: Travelled as a couple
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Response from Kyle Reilly, General Manager at Holiday Inn Express Hilton Head Island
Responded 3 weeks ago
Good afternoon Marline and thanks for the detailed review, We appreciate you choosing our resort for your visit to Hilton Head. We are truly sorry to hear that you had an unpleasant experience while on our property. We can assure you that we will be following up with our management team to address your concerns with the guestroom. Here our focus is on cultivating an enhanced experience for each of our guests. We hope you will accept our apologies for the inconveniences you encountered. Thank you again for your feedback and we would love to host you again in the future.
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Moni D wrote a review Aug 2021
8 contributions
Plenty of parking, good variety at breakfast buffet, walking distance to beach, and comfortable beds. Bathroom needs a makeover, looks nothing like the photos. No fan in bathroom to help with ventilation. Inside of toilet was dirty when I checked in. Bathroom had moldy spots on the walls because of no ventilation, and some rusty areas in the bathroom. The down button on the elevator on the 3rd floor does not work. Have to hit the up button then whatever floor you need to go to. I reported it to front desk, not sure if an attempt was made to fix or not. Also elevator seemed dirty. Several people could not find the reception desk because it is in a different building than the hotel. Need more signs to direct where reception is located, because the one sign does not help. WiFi is horrible and kept disconnecting.
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Date of stay: August 2021Trip type: Travelled solo
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Response from IHG Service, Owner at Holiday Inn Express Hilton Head Island
Responded 1 week ago
Dear monid701, Thank you for sharing your impressions of your recent stay with us. I am very happy that our parking, the variety of breakfast choices, the comfort of our room and the location of our hotel met your expectations. We strive to provide the best possible service as well as experience, and it is always great to hear from our valued guests on how we are doing. I also take note regarding your comments about the cleanliness of our room, the elevator and that our bathrooms needs a makeover. Please be assured that I will forward your comments to our team in order to provide a better experience in the future. I apologize if this might have caused you inconvenience. Once again, thank you for choosing to stay with us. We would be delighted if you visit us again in the future. Best Regards, Ben W. Case Manager IHGService
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Megan S wrote a review Aug 2021
Cape Cod, Massachusetts2 contributions1 helpful vote
I cannot even express how awful this hotel is. Do not stay here! Pros: this hotel was close to the beach - about a 10-minute walk, nice pool and breakfast was good. Cons: $30 fee to check in early when told room was ready -well it wasn't even ready. The room had not been cleaned and the refrigerator was broken. I won't go into details but it was hard to unsee the filth even after we complained and were switched to a new room after 1.5 hours- not without attitude from 2 staff members - I was blamed for not coming to get the key for the new room - excuse me but I paid 2,000 for 6 nights - talk about adding insult to injury. You will need to do your own housekeeping - the housekeepers do not enter the rooms so be prepared to call front desk daily (rarely answered phone and voice mail full) for towels and put dirty towels in hallway along with full trash cans. Had to replenish tissues and toilet paper myself either by going to front desk to ask or take off of "housekeeping" cart in the hallways. Hmm... never been to a hotel in all of my travels that did not have housekeeping. This hotel should be closed at least temporarily to get their act together and clean/fix the place up. In addition to all of these hassles note that you will have to walk 5 minutes to the reception area - it is in a separate building from the rooms. Security doors never locked and no staff on premises. Other misc. - couches, chairs filthy in rooms and reception areas disheveled, carpet worn out, plaster peeling with cobwebs, elevator floor cracked and seemed unsafe, difficult to regulate A/C in room. To wrap things up it was almost a full-time job to stay here - pretty close to ruining my vacation.
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Date of stay: July 2021
Value
Location
Service
1 Helpful vote
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Response from Kyle Reilly, General Manager at Holiday Inn Express Hilton Head Island
Responded 12 Aug 2021
We value our guests like you. You are what makes us strive hard to make our hotels the best we can be. Thank you for staying with us. We wanted your stay to be comfortable and convenient, but we missed the target. I know how important cleanliness is in this day and age. I am sorry that we fell short and your room did not allow you that luxury. I understand the inconvenience of having to call the front desk to request service and the hassle that may have caused, this is not the smart and simple travel that our hotels are known for. I will make sure to let the entire team know about your concerns for the necessary improvements needed. I hope we get the chance to serve you again and create a better experience for you in the future. Safe travels, Kyle J. Reilly General Manager
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Levanna N wrote a review Jul 2021
1 contribution2 helpful votes
This Holiday in isn’t up to the standards of most Holiday Inns I have stayed in. Shower had rust and dirt around the bottom area where the caulking is. The ceiling had black stuff on it that looked like mold. 1 small mirror over the sink No chair on balcony The pool water was very dirty. The reception area is down the street room the building we stayed in. I would never stay at this hotel again.
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Date of stay: July 2021
Rooms
Service
Sleep Quality
2 Helpful votes
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Response from Kyle Reilly, General Manager at Holiday Inn Express Hilton Head Island
Responded 12 Aug 2021
Thank you for taking the time to write a review of our hotel. It is truly regrettable that you did not fully enjoy your recent stay. Allow us to apologize for any inconvenience you may have experienced with some of our amenities and services. I would like to have the opportunity to make it up to you and regain your faith in our hotel. I have sent you a private message in an effort to obtain additional information. Thank you again for your feedback. Sincerely, Kyle J. Reilly General Manager
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MIchelle wrote a review Jul 2021
1 contribution1 helpful vote
When we checked into this hotel, the main building that is used to check-in and for breakfast is separate from the building with the actual rooms. Our taxi dropped us off at the main building and we had to hike a good distance to another building with all of our bags to find our room. No help was offered. Upon the third day of our vacation, I noticed several little bites on my leg. I have not 100% confirmed they are bed bug bites, but after reading extensively on it, I highly suspect it. The shower was awful! The handle fell off when I tried to change the temperature. It also made a loud, motor like sound when the water was turned to hot. The shower head was not in good shape and didn’t have any pressure. The floor of the bathroom, lobby, and elevators were all dingy, as were the walls too. Pictures attached show mold in the shower. The fridge needed defrosted and was rusty. I asked the front desk a few questions about local transportation, but they were unable to answer any of those questions. On our final day, we checked out and had to pay a “resort fee” of $18 per day. I don’t understand what we were paying for as there were no resort amenities available. There was a guy trying to sell time shares in the hotel commons one evening. The fountain in the pond was broken or turned off outside our window too. Trash littered the grounds. A broken tree branch was lying in the path the entire time we were there. Due to COVID staff are not cleaning rooms during the stay, so no clean towels or linens or new rolls of toilet paper unless you want to hike and go pick them up yourself. There was no air in the elevators or hallway. Our Uber driver told us a story about how he got stuck on an elevator in the building! Again, I have no idea what the $18 pays for—no amenities, no housekeeping, no help with activities or travel. I have had good luck with Holiday Inns in the past, but there is no way I will be booking here again, although I do hope to visit Hilton Head again soon!
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Date of stay: July 2021Trip type: Travelled with family
1 Helpful vote
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Response from Kyle Reilly, General Manager at Holiday Inn Express Hilton Head Island
Responded 12 Aug 2021
Thank you for taking the time to share your feedback. As you can see from the rest of our comments we take great pride in providing a great customer service experience for our guests and this instance we fell short. I am extremely sorry about all the issues that you encountered during your stay. We thank you for your feedback as this allows us an opportunity to rectify these so that no other guest experiences these issues. I apologize you did not have a great experience during your stay. We take your comments very seriously and would love to speak with you further so that we might have the opportunity to earn your trust back for the future. Please feel free to call me at the hotel or send me an email to Kreilly@hiexhiltonheadisland.com, I would be happy to speak with you further. Thank you, Kyle J. Reilly General Manager
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PRICE RANGE
US$140 - US$302 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn south forest beach hotel hilton head, comfort inn hilton head, hilton head comfort inn
FORMERLY KNOWN AS
Quality Inn South Forest Beach
LOCATION
United StatesSouth CarolinaCoastal South CarolinaHilton Head
NUMBER OF ROOMS
153
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Frequently Asked Questions about Holiday Inn Express Hilton Head Island
Which popular attractions are close to Holiday Inn Express Hilton Head Island?
Nearby attractions include Coligny Beach (0.4 km), Tiki Hut (0.3 km), and Lowcountry Celebration Park (0.3 km).
What are some of the property amenities at Holiday Inn Express Hilton Head Island?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Express Hilton Head Island?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express Hilton Head Island?
Guests can enjoy free breakfast, barbeque facilities, and a snack bar during their stay.
Is parking available at Holiday Inn Express Hilton Head Island?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Holiday Inn Express Hilton Head Island?
Conveniently located restaurants include Kenny B's French Quarter Cafe, Southern Coney & Breakfast, and The Frozen MOO.
Are there opportunities to exercise at Holiday Inn Express Hilton Head Island?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express Hilton Head Island?
Yes, laundry service and self serve laundry are offered to guests.
Does Holiday Inn Express Hilton Head Island offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express Hilton Head Island?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn Express Hilton Head Island?
Many travellers enjoy visiting Baynard Plantation Ruins (5.9 km).