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Park Lane Hotel and Suites

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Park Lane Hotel and Suites
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572 Reviews from our TripAdvisor Community

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Showing 569: English reviews
Knoxville, Tennessee
Reviewed 5 weeks ago

I was pleasantly surprised with the size of our room and the complete kitchen. It was very clean and comfortable. King bed and a pull out full couch/bed. Fireplace, TV. Cleaning staff was good. Only two things were not to our liking, and I really don't blame the hotel for either. The first night it was noisy. A child or...

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Helpful?
Thank Halsie
Susana C, General Manager at Park Lane Hotel and Suites, responded to this review

Dear guest: thank you very much for visiting Hilton Head Island after Hurricane Matthew. We also thank you for choosing the Park Lane Hotel & Suites. We are so glad to hear that you enjoyed your vacation and the hotel and room amenities. Thanks for your understanding in regards to the noise coming from the room next door. Our staff...

Carolina Beach
Reviewed 25 October 2016

Location is central to shopping, beach and Shelter Cove Park (where we were for a festival). Comfey bed upstairs and full kitchen was much used by us. Pet friendly but $25per night for up to two dogs.. Hmmm Ihate paying if we don't ruin anything but they get you there.. It's a shame but is what it is... Ok exercise...

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Helpful?
Thank 941joelle
Susana C, General Manager at Park Lane Hotel and Suites, responded to this review

Dear guest: thank you very much for visiting Hilton Head Island and for choosing the Park Lane Hotel & Suites. We are so glad to hear that you enjoyed your vacation and the hotel and room amenities. Our staff works very hard to ensure all our guests have a pleasant stay and we love to hear when you do. We...

Savannah, Georgia
Reviewed 10 October 2016 via mobile

The pool was really nice. Hot tub awesome. They allowed us to have a cooler out there which was awesome. No towels out there though. The beds could have been better, but the kitchen was nice. The breakfast options aren't too great but I guess thats why the provide a kitchen.

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Helpful?
Thank cjones0380
Susana C, General Manager at Park Lane Hotel and Suites, responded to this review

Dear guest: thank you very much for visiting Hilton Head Island and for choosing the Park Lane Hotel & Suites. We are glad to hear that you enjoyed your vacation and the hotel and room amenities. Our staff works very hard to ensure all our guests have a pleasant stay and we love to hear when you do. I am...

Yadkinville
Reviewed 6 October 2016

This Hotel is clean but it does need some updating and the balconies are terrible. The balconies are only big enough for 2 chairs and that's it. the breakfast was ok at least it was free. Oh and take your own pillows if you don't want to have to pile 3 or 4 up together

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Helpful?
Thank Amy S
Susana C, General Manager at Park Lane Hotel and Suites, responded to this review

Dear guest: thank you very much for visiting Hilton Head Island and for choosing the Park Lane Hotel & Suites. We are glad to hear that you enjoyed your vacation and the hotel and room amenities. Thanks for the feedback, we truly appreciate it.

A TripAdvisor Member
Level Contributor
6 reviews
1 helpful vote
Reviewed 1 October 2016 via mobile

Rooms were very reasonably priced. The hotel was clean and in a good location. Our room was clean but the bed wasn't very comfortable and the rooms have kitchens but no paper towels or trash bags. Rooms could use a few more towels as well. Wish the pool area was open later than 10:00. We went down to the pool...

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Helpful?
Thank A TripAdvisor Member
Susana C, General Manager at Park Lane Hotel and Suites, responded to this review

Dear guest: thank you very much for visiting Hilton Head Island and for choosing the Park Lane Hotel & Suites. We are so glad to hear that you enjoyed your vacation and the hotel and room amenities. Our staff works very hard to ensure all our guests have a pleasant stay and we love to hear when you do. We...

Harpenden, England, United Kingdom
Reviewed 24 September 2016

Booked this place based on the trip advisor comments! Rooms are tired and very basic. Wardrobe door had fallen off its runner. The whole decor of the place is awful and needs a full refurb. Will not stay here again. It is not a hotel it is a motel!

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Helpful?
Thank Lyn P
Susana C, General Manager at Park Lane Hotel and Suites, responded to this review

Dear guest: thank you very much for visiting Hilton Head Island and for choosing the Park Lane Hotel & Suites. I am sorry to hear your comments. We are working towards a full renovation of the property and will start this Fall season with the main Lobby building and breakfast area. In the near future the rooms will also be...

A TripAdvisor Member
2 reviews
Reviewed 17 September 2016 via mobile

Well worth the money. They serve free Starbucks coffee all day. If you have kids get a ground floor in back of motel and youll have a nice yard. There are trees everywhere so plenty of shade. They one flat screen tv mybe 30in.

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Thank A TripAdvisor Member
Susana C, General Manager at Park Lane Hotel and Suites, responded to this review

Dear guest: thank you very much for visiting Hilton Head Island and for choosing the Park Lane Hotel & Suites. We are so glad to hear that you enjoyed your vacation and the hotel and room amenities. Our staff works very hard to ensure all our guests have a pleasant stay and we love to hear when you do. We...

Warner Robins, Georgia
Reviewed 14 September 2016

Our suite was very nice...roomy, clean, and comfortable. We felt safe with the key entry from outside. The pool was clean and attractive with seating and also a hot spa pool. Breakfast area was spacious and the food was arranged attractively. The addition of hot breakfast foods would be nice, but the coffee was great! Hotel was close to nice...

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Helpful?
Thank debbiegrace953
Susana C, General Manager at Park Lane Hotel and Suites, responded to this review

Dear guest: thank you very much for visiting Hilton Head Island and for choosing the Park Lane Hotel & Suites. We are so glad to hear that you enjoyed your vacation and the hotel and room amenities. Our staff works very hard to ensure all our guests have a pleasant stay and we love to hear when you do. We...

Taylorsville, Georgia
Reviewed 9 September 2016 via mobile

Plus: Reasonable pricing in a place where that's rare. Pet friendly with no added up charge. Full kitchen studio for the price of a room. Tastefully decorated. Comfortable bed. Good water pressure. Quiet..never heard a thing from inside the room. Decent free breakfast. Minus: Staff is unfriendly and unhelpful. Full kitchen without a roll of paper towels, which would be...

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Helpful?
Thank Kyle H
Susana C, General Manager at Park Lane Hotel and Suites, responded to this review

Dear traveler: thank you very much for visiting Hilton Head Island and for choosing the Park Lane Hotel & Suites. We are glad to hear that you enjoyed your vacation and the hotel amenities. I am sorry to hear your comments about our staff. They all strive to provide excellent customer service to all our guests, so I am sorry...

Florida
Reviewed 29 August 2016

My husband and I made a quick overnight trip to Hilton Head to visit dear friends who recently moved there. We decided to give Park Lane a try and were quite pleased with it. It really is a better suited place for a longer stay because the room had a full kitchen area complete with full fridge, stove, microwave, sink,...

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Helpful?
Thank Virginiajpillsbury
Susana C, General Manager at Park Lane Hotel and Suites, responded to this review

Dear guest: thank you very much for visiting Hilton Head Island and for choosing the Park Lane Hotel & Suites. We are so glad to hear that you enjoyed your vacation and the hotel and room amenities. Our staff works very hard to ensure all our guests have a pleasant stay and we love to hear when you do. I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Shaded by magnolia and palmetto trees, Park Lane Hotel sits in the center of the island, just minutes from beaches, shopping, and gourmet restaurants. The hotel caters both to those seeking relaxation and action, combining laid-back luxury with sports facilities including tennis courts, a basketball court, and a kids' playground. An arched driveway leads to the hotel's stately entrance, which is adorned with thick columns and white chimney stacks rising from a slate roof. Inside, each spacious suite features a full kitchen with granite countertops. Overstuffed armchairs and fireplaces create a cozy environment for unwinding. The Park Lane Hotel & Suites is the island's only all suite property with 156 rooms. Guests enjoy complimentary continental breakfast, high-speed wireless internet, outdoor pool and jacuzzi and is Pet Friendly! ... more   less 

Additional Information about Park Lane Hotel and Suites

Address: 12 Park Ln, Hilton Head, SC 29928-3409 (Formerly Residence Inn)
Region: United States > South Carolina > Coastal South Carolina > Hilton Head
Price Range: RM458 - RM733 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Lane Hotel and Suites 3*
Number of rooms: 156
Reservation Options:
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Also Known As:
Park Lane Hilton Head
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Questions & Answers

Here's what travellers have asked, with answers from Park Lane Hotel and Suites staff and other travellers.
14 questions
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Questions? Get answers from Park Lane Hotel and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We only saw our room.”
 of 5 bubbles Halsie, 1 Nov 2016 | Read review
“There are no good rooms”
 of 5 bubbles 140lynp, 24 Sep 2016 | Read review
“Our suite was on first floor, but there are elevators for upper floors.”
 of 5 bubbles debbiegrace953, 14 Sep 2016 | Read review
“Some rooms overlook the pool but most overlook the parking lot. This isn't a hotel to book if you're looking for a spectacular view”
 of 5 bubbles tomnaples, 28 Aug 2016 | Read review
“get the suite”
 of 5 bubbles debbiem278, 25 Aug 2016 | Read review
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