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Park Lane Hotel and Suites

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Park Lane Hotel and Suites
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598 Reviews from our TripAdvisor Community

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There are newer reviews for Park Lane Hotel and Suites
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Showing 595: English reviews
Reviewed 18 March 2017 via mobile

We stayed here for 5 nights With our 2 young children and dog. The staff were lovely, the room was clean and the hotel is in a great location. The hotel is currently undergoing a refurb but this had no impact on our stay. The decor was dated and in need of a bit of TLC but to be honest...

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Helpful?
Thank family-armstrong
Susana C, General Manager at Park Lane Hotel and Suites, responded to this review

Dear guest: thank you very much for visiting Hilton Head Island and for choosing the Park Lane Hotel & Suites. We are so glad to hear that you enjoyed your vacation and the hotel and room amenities. Our staff works very hard to ensure all our guests have a pleasant stay and we love to hear when you do. We...

Reviewed 15 March 2017 via mobile

The room is nice, but the beds are hard as rocks, the toilet keeps feeling up throughout the night. The staff is friendly, and rooms are nice size. They have a pool and hot tub outside, looks really nice but its to cold outside to use.

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Helpful?
Thank leighrowland
Susana C, General Manager at Park Lane Hotel and Suites, responded to this review

Dear guest: thank you very much for visiting Hilton Head Island and for choosing the Park Lane Hotel & Suites. We are glad to hear that you enjoyed your vacation. We appreciate your comments and will follow up in regards to the couple of issues you experienced. We hope you can come back and visit us again! Thanks for the...

New York
Reviewed 14 March 2017

Considering the $$ value around the town for other resorts and hotels I find Park Lane is a very nice venue for your dollar. The hotel is still being renovated but it is not really bad. Stairs could be a little issue. it is located in the heart of the island and within walking distance of many of the restaurant...

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Thank A O
Susana C, General Manager at Park Lane Hotel and Suites, responded to this review

Dear guest: thank you very much for visiting Hilton Head Island and for choosing the Park Lane Hotel & Suites. We are so glad to hear that you enjoyed your vacation and the hotel and room amenities. Our staff works very hard to ensure all our guests have a pleasant stay and we love to hear when you do. We...

Greenville
Reviewed 13 March 2017

We came here shortly after a hurricane. Lots of tree removal workers and post hurricane relief. Nice room, spacious, clean, fridge and centrally located on the island. Off 278, secluded but not hard to find. Pool with hot tub outside

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Helpful?
Thank Michael C
Susana C, General Manager at Park Lane Hotel and Suites, responded to this review

Dear guest: thank you very much for visiting Hilton Head Island soon after Hurricane Matthew. Thanks also for choosing the Park Lane Hotel & Suites. We are glad to hear that you enjoyed your vacation and the hotel and room amenities. Our staff works very hard to ensure all our guests have a pleasant stay and we love to hear...

Central Florida, Florida
Reviewed 11 March 2017 via mobile

Park Lane is a nice venue though the first floor of the main building is being renovated so if you can't do stairs (narrow and steep) you are not going to be happy, the rooms are cozy but the beds take up lots of room so the living area is cramped. A comfortable recliner would be nice and the TV...

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Helpful?
Thank C7812OYmarkk
Susana C, General Manager at Park Lane Hotel and Suites, responded to this review

Dear guest: thank you very much for visiting Hilton Head Island and for choosing the Park Lane Hotel & Suites. We are glad to hear that you enjoyed your stay. Our staff works very hard to ensure all our guests have a pleasant stay. We hope you can come back and visit us again! Our Lobby Building renovation is expected...

Huntsville
Reviewed 5 March 2017

My friends and I were in HHI for our annual golf trip. We booked this hotel based on some of the reviews and the fact that it used to be a Residence Inn. There was a lot of construction and remodeling occurring but noise wasn't an issue. The staff friendliness was all over the spectrum. TaNia? (sp) was somewhat sarcastic...

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Helpful?
Thank kfowlkes
Susana C, General Manager at Park Lane Hotel and Suites, responded to this review

Dear guest: thank you very much for visiting Hilton Head Island and for choosing the Park Lane Hotel & Suites. We are glad that you enjoyed your vacation and the hotel and room amenities. We are very excited for the renovations the hotel is undergoing as the final product is going to be beautiful. Sorry you experienced the construction part...

Virginia
Reviewed 14 February 2017

The staff is wonderful and Park Lane is coming back. Its a dated hotel, but we experienced a clean room and comfortable beds. The location is very good about mid-island and we have stayed here before some time ago. Its a "VALUE" hotel given you can pay much much much more on Hilton Head if you want and Sonesta almost...

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1Thank Dmonday
Susana C, General Manager at Park Lane Hotel and Suites, responded to this review

Dear guest: thank you very much for visiting Hilton Head Island and for choosing the Park Lane Hotel & Suites. We are so happy to hear that you are a fan of Park Lane Hotel & Suites. Our staff works very hard to ensure all our guests have a pleasant stay and we love to hear when you do. We...

13dolphnfn
Reviewed 12 February 2017

We came to Hilton Head for our anniversary and are VERY pleased with our choice to stay at this hotel. Pleasant staff, not a bad breakfast, and a GREAT kitchen. (the biggest we've ever had at a hotel) Highly recommend.

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Thank 13dolphnfn
Susana C, General Manager at Park Lane Hotel and Suites, responded to this review

Dear guest: thank you very much for visiting Hilton Head Island and for choosing the Park Lane Hotel & Suites. We are so glad to hear that you enjoyed your anniversary and vacation!!! Our staff works very hard to ensure all our guests have a pleasant stay and we love to hear when you do. Our hotel rooms are fairly...

Marietta, Georgia
Reviewed 27 January 2017

I stumbled across this hotel using a popular hotel booking site several months ago. I was looking for a clean, comfortable, convenient and safe place to stay as a solo female business traveler. Since it wasn't a franchise I was familiar with, I initially felt a bit nervous about my first reservation. But, I thought it was worth a try...

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Helpful?
1Thank RoseLuvsRetro
Susana C, General Manager at Park Lane Hotel and Suites, responded to this review

Dear guest: thank you very much for visiting Hilton Head Island and for choosing the Park Lane Hotel & Suites. I was very pleased to read your feedback and wanted to thank you for the confidence you placed on us. We are so glad to hear that you enjoyed your vacation and the hotel and room amenities. Our staff works...

Florida
Reviewed 23 January 2017

We got to Hilton Head a night before my family did for our summer beach vacation, so my boyfriend and i stayed here. Check in was kind of chaotic in that you just had to trust that the person who showed up after you didn't get checked in before you, because the people behind the counter weren't paying attention. Breakfast...

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Helpful?
Thank Emily C
Susana C, General Manager at Park Lane Hotel and Suites, responded to this review

Dear guest: thank you very much for visiting Hilton Head Island last summer and for choosing the Park Lane Hotel & Suites. We are glad to hear that you enjoyed your vacation and the hotel and room amenities. Our staff works very hard to ensure all our guests have a pleasant stay and we love to hear when you do....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Shaded by magnolia and palmetto trees, Park Lane Hotel sits in the center of the island, just minutes from beaches, shopping, and gourmet restaurants. The hotel caters both to those seeking relaxation and action, combining laid-back luxury with sports facilities including tennis courts, a basketball court, and a kids' playground. An arched driveway leads to the hotel's stately entrance, which is adorned with thick columns and white chimney stacks rising from a slate roof. Inside, each spacious suite features a full kitchen with granite countertops. Overstuffed armchairs and fireplaces create a cozy environment for unwinding. The Park Lane Hotel & Suites is the island's only all suite property with 156 rooms. Guests enjoy complimentary continental breakfast, high-speed wireless internet, outdoor pool and jacuzzi and is Pet Friendly! ... more   less 

Additional Information about Park Lane Hotel and Suites

Address: 12 Park Ln, Hilton Head, SC 29928-3409 (Formerly Residence Inn)
Region: United States > South Carolina > Coastal South Carolina > Hilton Head
Price Range: RM590 - RM911 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Lane Hotel and Suites 3*
Number of rooms: 156
Reservation Options:
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Also Known As:
Park Lane Hilton Head
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Questions & Answers

Here's what travellers have asked, with answers from Park Lane Hotel and Suites staff and other travellers.
18 questions
Ask a question
9 months ago
Brantford, Ontario, Canada
over a year ago
hcleghorn@cox.net
3 months ago

See all questions (18)

Questions? Get answers from Park Lane Hotel and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building A, Away from elevators”
HunBun7208, 17 Apr 2017 | Read review
“Higher floors probably have less noise and a corner unit away from the main entrance might minimize the noise from corridor traffic.”
PatriciaB69, 25 Mar 2017 | Read review
“I prefer the first floor rooms close to the pool area for easy access to the breakfast room.”
ao508, 14 Mar 2017 | Read review
“you get a loft room up and a little bigger kitchen down, traffic noise is not a problem.”
Dmonday, 13 Feb 2017 | Read review
“Elevators are near the door on the building ends and the halls are long so pick a room near or far depending on your preference.”
RoseLuvsRetro, 26 Jan 2017 | Read review
5 of 5