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Marriott's Harbour Point and Sunset Pointe at Shelter Cove

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4 Shelter Cove Ln, Hilton Head, SC 29928-3543
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$229
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Traveller (240)
Room & Suite (78)
Pool & Beach (23)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Marriott's Harbour Point and Sunset Pointe at Shelter Cove
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 31 hotels in Hilton Head
Location
Cleanliness
Service
Value
Travellers' Choice
Visit our waterside property in Hilton Head for a comfortable stay in our two-bedroom villas. You and your family will delight in all the spacious comforts of home. Featuring separate living and dining areas, fully equipped kitchen, a convenient washer and dryer and free Wi-Fi.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bicycle rental
Tennis court
Free shuttle or taxi services
Business Centre with Internet Access
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
BBQ facilities
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Clothes dryer
Laundry service
Self-serve laundry
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Safe
Kitchenette
Dishwasher
Flatscreen TV
Microwave
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Green
Hotel links
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373Reviews33Q+A99Room tips
Traveller rating
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Popular mentions
William B wrote a review Oct 2021
3 contributions2 helpful votes
As a 30 year owner of Marriott time share with a months worth of time and platinum elite status the TOTAL lack of customer service at this location is appalling. Never has Marriott shown this disregard for customer service. We had set up a card for meals throughout the trip. The card was unavailable unless we drove 15 minutes to pick it up!!! The staff was unprepared and showed no ability to adapt and resolve the situation. Inconceivable
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Date of stay: October 2021Trip type: Travelled with family
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Response from Marriott Vacations Worldwide, Other at Marriott's Harbour Point and Sunset Pointe at Shelter Cove
Responded 2 Oct 2021
Hello William, we are sorry to read of your frustration with the service you received at Marriott's Harbour Point and Sunset Pointe at Shelter Cove. The meal card was only available through the marketing team at the sales gallery.
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Dot wrote a review Aug 2021
Tempe, Arizona3 contributions1 helpful vote
We booked two 2 bedroom units at Sunset Point, one through Marriott Vacation Club and one through Marriott Hotels. The price for the week for the unit booked through Marriott Hotels was $3500; we used vacation club points for the other week. First, the location is on a cove, not the ocean, but in a beautiful setting near restaurants, golf and other activities. The condition of the units, however, was definitely not up to Marriott’s usually high standards. The carpet and furnishings were stained, there was a hole in the carpet in one unit and the general cleanliness of both units was questionable. The furnishings desperately need to be updated. During check-in, the woman at the registration desk made very little effort to make us feel welcome and later when I brought up the issues with our units, she was dismissive and unhelpful. I completed a Marriott survey about our stay and received emails stating they would “bring our comments to the attention of the resort management.” Despite these issues, we had a great time and loved the area - we’d visit again, if the resort makes the badly needed improvements.
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Date of stay: June 2021Trip type: Travelled with family
1 Helpful vote
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Response from Marriott Vacations Worldwide, Other at Marriott's Harbour Point and Sunset Pointe at Shelter Cove
Responded 16 Aug 2021
Hi Dot, thank you for being a loyal Marriott Vacation Club owner with us and taking the time to share your TripAdvisor review. We are glad you had a great time and will visit us again. We are sorry to hear your villa and service from ma front desk representative was not up to the Marriott standard. Please know for any villa concerns, you may contact the front desk for immediate assistance during your stay, to have rectified. We look forward to earning your 5-star recommendation in the future.
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mstern2009 wrote a review Aug 2021
Haymarket, Virginia12 contributions7 helpful votes
My wife and I are here now, in a room on the 7th floor. This is a very nice hotel in a superb location but my complaints are mostly about the bathroom. Some nit picky, for sure, but nevertheless it is what kept me from giving 4 stars. First, the negatives. The shower floor is grimy like it has never been scoured. The water pressure is weak. The shower leaks even if you close the door tightly. There needs to be more shelf space. There is an old black and white photo above the toilet that is covered in grime, as if its never met windex. It’s gross. The bathroom door is impossible. It only stays shut if you latch it, and that process is so noisy. It’s impossible to use the bathroom at night without waking up your roommate. The inside bottom of the door is ugly and stained and needs paint. There are glass shelves above the sink and one of them is missing. The shelf supports are just sitting there empty. The toilet paper is way too far from the toilet. You don’t have to be an Olympic gymnast to reach it, but it’s a stretch. The toilet leaks and is continuously gurgling and flushes on its own every 20 minutes. I never did quite figure out what is wrong with the thermostat, but we could never get the room warm enough for our tastes. These days, we keep hearing the phrase, “due to Covid....” as an excuse for companies to cut back on service. Here at the Mariott, they use it as an excuse to cut back on maid service. Why? I’m not planning on being in my room when the maid is here. There is no social distancing issue.
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Date of stay: March 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Marriott Vacations Worldwide, Other at Marriott's Harbour Point and Sunset Pointe at Shelter Cove
Responded 16 Aug 2021
Hi, thank you for sharing your review and suggestions with us. We are glad you love the location. Please know for any room concerns you may dial "0" on your villa phone to have a member of the appropriate housekeeping or engineering team promptly assist. We are sorry you are not pleased with the current housekeeping protocols in place for all Vacation Clubs, we look forward to bringing daily housekeeping back in the future. If there are any amenities that you need for your villa, kindly let us know. Thank you for writing in and we do hope you enjoy the remainder of your stay.
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Toyatravels wrote a review Jul 2021
Rockaway, New Jersey112 contributions51 helpful votes
My husband, my 22 y.o. and I traveled to Hilton Head for a 4 nite stay. The 2 BR villa that we rented was the perfect spot for our family of 3. We enjoyed every minute of our stay. Check-in was efficiently handled by Bailie who gave us great dining suggestions and info about the area. The suite was clean and well appointed with everything that we needed. The 1st BR had a King sized bed and the other twin bed. There was a washer and dryer and the kitchen was stocked with dishes, utensils and pots that you'd need for a night in. Our balcony overlooked the pool and was a great gathering spot to hang out. The villa was pretty spacious. It was much better than being cooped up in a small hotel room. The parking lot looked full but we always found parking with no problem. The pool is not nearly as big as it looks in pictures but it never seemed overly crowded. There's also a hot tub. The gym is well equipped but small and at different times felt a little crowded in the morning. The pool had daily activities which were free or had a nominal fee. One night they had jazz by the pool which was also a prime viewing spot for the weekly fireworks 🎆. The villas are located within walking distance and/or a short drive to lots of restaurants and activities. There's even a Publix supermarket very close by. I highly recommend this place and plan to return.
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Date of stay: July 2021Trip type: Travelled with family
1 Helpful vote
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Response from Marriott Vacations Worldwide, Other at Marriott's Harbour Point and Sunset Pointe at Shelter Cove
Responded 9 Jul 2021
Thank you for the five-star review! We are happy to hear of all the fun you had with us, and we very much look forward to hosting you again!
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sctraveler1887 wrote a review Jun 2021
Florence, South Carolina62 contributions26 helpful votes
Units were in good shape, staff was pleasant. Easy to get to the beach via the Dunes buggy service. They changed out refrigerator and range while we were there. That was not a pleasant service...did not follow the plan they gave to unit residents. They did make good on some food that was not handled properly. Marriotts are great properties, even with the little problem we experienced. Will go back.
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Date of stay: May 2021
1 Helpful vote
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Response from Marriott Vacations Worldwide, Other at Marriott's Harbour Point and Sunset Pointe at Shelter Cove
Responded 14 Jul 2021
Thank you for your review. We are glad you enjoyed your villa and our staff. We apologize for the disruption to swap out the new appreciate in your villa We look forward to your return.
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PRICE RANGE
US$203 - US$509 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott`s harbour point and sunset pointe at shelter cove hotel hilton head, marriott hotel hilton head, marriott hilton head, hilton head marriott
LOCATION
United StatesSouth CarolinaCoastal South CarolinaHilton Head
NUMBER OF ROOMS
111
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Frequently Asked Questions about Marriott's Harbour Point and Sunset Pointe at Shelter Cove
Which popular attractions are close to Marriott's Harbour Point and Sunset Pointe at Shelter Cove?
Nearby attractions include Comedy Magic Cabaret (1.1 km), Pirate's Island Adventure Golf (0.7 km), and Hilton Head Island Bike Trails (0.8 km).
What are some of the property amenities at Marriott's Harbour Point and Sunset Pointe at Shelter Cove?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Marriott's Harbour Point and Sunset Pointe at Shelter Cove?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Marriott's Harbour Point and Sunset Pointe at Shelter Cove?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Marriott's Harbour Point and Sunset Pointe at Shelter Cove?
Yes, free parking is available to guests.
What are some restaurants close to Marriott's Harbour Point and Sunset Pointe at Shelter Cove?
Conveniently located restaurants include Hilton Head Social Bakery, Flora's Italian Cafe, and Alfred's Restaurant.
Are there opportunities to exercise at Marriott's Harbour Point and Sunset Pointe at Shelter Cove?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Marriott's Harbour Point and Sunset Pointe at Shelter Cove?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to Marriott's Harbour Point and Sunset Pointe at Shelter Cove?
Many travellers enjoy visiting Mitchelville Freedom Park (7.5 km), Zion Cemetery and Baynard Mausoleum (4.1 km), and Fort Howell (7.1 km).
Does Marriott's Harbour Point and Sunset Pointe at Shelter Cove have any great views?
Yes, guests often enjoy the harbour view available here.
Is Marriott's Harbour Point and Sunset Pointe at Shelter Cove accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.